Got my new green baby. This green is awesome. It’s subtle enough that it looks near black in some lighting. But, the tinge of deep green looks so nice. It’s far more neutral because of this than people may suspect from the Apple website pictures.
Unfortunately, I had my first bad Apple store experience. I will get over it, of course, but it did kinda sour the experience of picking up my first Apple Watch since the S4. Not happy about that part. For anyone who feels like reading it, below is what happened. Otherwise, scroll down past it for pictures of the green Apple Watch Series 7 😀
Here’s my bad Apple Store experience:
When ordering online last week, I had a trade in. I chose Apple Card Monthly Installments along with store pick up and store trade in because it looked like a very simple ordering option combo. With ACMI, I‘d get my trade in value off the price up front, and, according to my order details, all I needed to do was unpair/reset the old Watch and bring it in when I picked up my new Watch. As long as it was in the shape I stated, everything was done in one transaction. No box to send in. No refund to track. Easy peasy, right? Not so fast.
I get there and they bring me my new beauty. I’m thrilled about that. I’ve got my S4 all reset and ready to hand over. Suddenly, the girl helping me tells me they don’t have an option for it to work the way that my order states it should work. She even reads what my order says and seems a bit confused by it. She goes into all these convoluted ways she thinks we can do the trade in. Cancelling the trade in led to some messy sounding result, and she didn’t think it would work. So, she gets a manager to try to figure out how to do this. She seems just as confused after reading my order details.
At this point, my concern is that no matter what we do, something is going to get messed up accounting-wise. I mean, I don’t care how I pay, as long as nothing goes wonky with it. So, the manager thinks the easiest way is to do the trade in as its own transaction. I’ll get a refund to my card, and the Installments amount will adjust accordingly. Fine, I guess…as long as it really does work out that way.
We start the trade in. She asks to see my Watch app. She’s disappointed the Watch is no longer in the app, because she needs the Watch’s serial number. Well, of course it’s no longer in the app, because I unpaired it for trade in. But, I’m able to give her the serial number from the order email. However, she also needs the IMEI number. She asks me if I mind repairing the Watch to my phone so she can get that! I decline. They figure out how to look it up. This whole thing is like a 30 minute process of them trying to figure out what to do. In the end, they offer me a 10% off a band for the hassle. I know it sounds entitled of me, but that didn’t seem like much of an offer, so I passed.
At this point, my order shows as picked up and trade in complete. So, maybe it’ll be okay.
Here are pictures of the green: