General Apple's promises and reality

[fiveainone]

iOS 9 needs the works of works to fix. Why don't you put your foot in an Apple Engineer's shoe & see how easy it is?

My car just stopped responding when I stepped on my brakes, and all of a sudden the car turned right when I wanted to turn left. I crashed, and my passenger suffered tremendous injury, because the air bag didn't deploy. Ah well, I should've stepped into the Engineer's shoes and understand it's difficult to fix problems.

Want to rethink what you said?

 

[I7guy]

I'm glad it does for you, but it is seriously far slower than iOS 8 on an iPhone 5, iPad mini 2 and iPad 2. This is with clean installs and without clean installs. Not only does the interface lag a lot more in general but there is a stupidly annoying lag on every app once tapped. A far cry from any 'foundation' improvement.

You feel it's slower, I feel it's smae/faster/more stable. And if you go through the posts there are obviously mixed opinions by a few posters not the 50% (millions and millions) that apple claims to have upgraded to IOS 9.

 

[Mlrollin91]

My car just stopped responding when I stepped on my brakes, and all of a sudden the car turned right when I wanted to turn left. I crashed, and my passenger suffered tremendous injury, because the air bag didn't deploy. Ah well, I should've stepped into the Engineer's shoes and understand it's difficult to fix problems.

Want to rethink what you said?

That's is not even remotely related. Software bugs on your phone won't cause you serious injuries, it may cause you slight inconveniences. You couldn't have been more far off with your analogy.

 

[I7guy]

My car just stopped responding when I stepped on my brakes, and all of a sudden the car turned right when I wanted to turn left. I crashed, and my passenger suffered tremendous injury, because the air bag didn't deploy. Ah well, I should've stepped into the Engineer's shoes and understand it's difficult to fix problems.

Want to rethink what you said?

Toyota Prius or Audi? Unfortunately these issues happen with autos also and even happen on aircraft. Fortunately the people who are discussing this are merely discussing some inconvenience.

 

[dcp10]

So just my 2 cents but I wish people took into consideration that there are so many variables between devices that affect performance, battery, etc. In reality, no two devices are really the same, even if they’re the same model. So each person is going to have a different experience.

Hardware age, number of battery recharge cycles and even potential failing components, i.e. home button. On the software side, there’s configuration of iOS itself along with the multitude of individual app settings, and the possibility, especially now, that some apps just aren’t fully optimized for iOS 9

There’s other factors too such as operating environment, case or no case, screen protectors, plus more I’m probably not even thinking about.

I guess what I’m saying is for those who are having problems don’t be so quick to just bash Apple because like any other software there are just way too many variables to make an OS bullet proof. That’s why they allow bug reports, it’s the best way for them to find out about real world scenarios that they may not have considered.

Sometimes the best way to troubleshoot is to back to stock device and check one possible issue at a time.

Hopefully everyone on this board will find happiness with iOS9. I can say that for the most part beta 2 is running excellent on my 5S. Battery life might be suspect, but I also have an 18mo old battery.

 

[C DM]

So just my 2 cents but I wish people took into consideration that there are so many variables between devices that affect performance, battery, etc. In reality, no two devices are really the same, even if they’re the same model. So each person is going to have a different experience.

Hardware age, number of battery recharge cycles and even potential failing components, i.e. home button. On the software side, there’s configuration of iOS itself along with the multitude of individual app settings, and the possibility, especially now, that some apps just aren’t fully optimized for iOS 9

There’s other factors too such as operating environment, case or no case, screen protectors, plus more I’m probably not even thinking about.

I guess what I’m saying is for those who are having problems don’t be so quick to just bash Apple because like any other software there are just way too many variables to make an OS bullet proof. That’s why they allow bug reports, it’s the best way for them to find out about real world scenarios that they may not have considered.

Sometimes the best way to troubleshoot is to back to stock device and check one possible issue at a time.

Hopefully everyone on this board will find happiness with iOS9. I can say that for the most part beta 2 is running excellent on my 5S. Battery life might be suspect, but I also have an 18mo old battery.

People like to ignore reality (on purpose or not), especially if they have a bone to pick.

 

[dk001]

All you people do is complain. Why don't you go work for Apple & see how easy it is to fix bugs & what not.

I work for a global company and my one of my main jobs is quality and validation of ERP system software.
It is complex and the bugs can be crazy.
However: my team also knows when to call "Time Out" and push back either on resources or timeline.

Apple has married their software launch to their hardware launch. The more complex iOS becomes, the more time and resources it is going to take to update / bug fix / feature launch. Apple is entering the zone of unsustainability to a yearly launch cycle as they are structured today.

 

[I7guy]

I work for a global company and my one of my main jobs is quality and validation of ERP system software.
It is complex and the bugs can be crazy.
However: my team also knows when to call "Time Out" and push back either on resources or timeline.

Apple has married their software launch to their hardware launch. The more complex iOS becomes, the more time and resources it is going to take to update / bug fix / feature launch. Apple is entering the zone of unsustainability to a yearly launch cycle as they are structured today.

Basically the same thing has been said of very IOS launch since IOS 5. The difference here is that people are posting their satisfaction. There will never be 100% satisfaction with any release as some people have such an unattainable high bar. However, in the last 4 years of releases there is a group that has issues, a group that is satisfied and a group that is in-between. I've been using IOS 9 since the beta and I'm in the satisfied group.

 

[cynics]

All you people do is complain. Why don't you go work for Apple & see how easy it is to fix bugs & what not.

They won't hire me. Whats plan B? I hope its complaining!

 

[TC03]

iOS 9.1 actually has smoother animation on my iPhone 5 than my iPhone 5s (work).

 

[aristobrat]

This is the 3rd iOS release under Tim's leadership that has not lived up to the expectations and quality that Apple was known for under Steve.

The quality that Apple was known for under Steve Jobs?

People have been complaining about Apple's quality since this forum launched back in 2001.

Titanium PowerBooks that pitted from the natural oils on peoples hands. PowerBook hinges that snap from daily use. A 15" PowerBook release so fraught with quality control issues that MacWorld dedicated an entire section of their review to talk about that. Screen distortion issues on the first "hi-res" PowerBooks. Capacitors blowing in iMacs. Worldwide warranty extensions on iBooks. Yellow screen issues on the first LED MacBook Pros and several iMac generations. How easily the first iPod Nano scratched on the back. The MobileMe launch fiasco. The first generation Intel notebook problems: high heat, buzzing from Pros, random shut-offs on the old MacBooks. All sorts of bitching about Mac OS releases, especially Leopard and Lion.

Those are just some examples of quality from Apple that didn't meet expectations, while Steve Jobs was at the helm. So I don't think he's exactly the poster child when it comes to "nailing it" (i.e. Apple always living up to expectations).

Why release an update that breaks something that was working fine?

Can you name a X.0 software release (like iOS 9.0) that didn't generate some complaints when compared to a X.X.X release (like iOS 8.4.1)?

I've never had an issue with any previous Apple update for any device before now. However now they have caused me a lot of problems. I am extremely disappointed with them for the first time ever.

You've been on the forums here for coming up on three years, and you've never noticed that every single Apple update (esp. X.0 ones) have caused some people problems? As crappy as it is, it's a fact of life. I can't think of any manufacturer that has released a software update that hasn't caused a subset of people some problems. Can you?

People have forgotten the iOS 6
You say iOS 9 is smooth but look on videos with iOS 6 and look what is smoothly.
Nothing is perfect but Apple must significantly reduce bugs and lags.

A quick search of the forum here shows that many people had issues when iOS 6.0 was released. Are those videos of iOS 6.0, or one of the subsequent releases that helped refine the performance and squash the bugs?

 

[CTHarrryH]

I have no problems with IOS9 on either my 5s or Mini 2. It works great - smooth, battery life is just as good as before etc.
We'll see how well it works on my 6s tomorrow.
Maybe OP should start the thread with IOS10 is the worst - let me go back to IOS9 thread now and not wait a year. Not just this OP but all the others stating the worst ever etc.

 

[Rayy42]

After my experience with getting an iPhone 6 at launch last year and feeling like a complete beta tester and Guinea pig, I will never buy a phone at launch and I will never update my software the day it launches again.

 

[BittenApple]

It sucks now but I'm sure Apple will release further updates that will make us happy.. aka 8.3 and 8.4

 

[Jayson A]

Why doesn't Apple just do an extension of 8.x adding minor features as they go instead of re-writing major parts of the OS and making it unstable or laggy?

It's because they want us to have a reason to upgrade to a FASTER phone. How are they supposed to sell a faster phone if our current phones are lightning fast already?

 

[C DM]

Why doesn't Apple just do an extension of 8.x adding minor features as they go instead of re-writing major parts of the OS and making it unstable or laggy?

It's because they want us to have a reason to upgrade to a FASTER phone. How are they supposed to sell a faster phone if our current phones are lightning fast already?

Or more likely because to do some of the new features and changes requires more changes under the hood and redesign of some things which can't happen with the existing codebase of the preceding version.

 

[Jayson A]

Maybe they forgot to turn on Metal and forgot to turn off the beta debug software running in the background

It's funny... the entire time we were complaining about performance issues in the beta, we were beat to death with "It's only a beta! Full release will be perfect! That's what betas are for", then when it didn't change at all, people beat us to death with "It's only X.0, of course it's going to be buggy, the first version is always buggy!", then when iOS 9.0.1 came out, it's "Wait until 9.1 or 9.2 to see iOS 9 really shine. That's when they usually fix performance and optimize the OS".

I'm getting sick of all this waiting. I'm hearing that 9.1 isn't much better either. It's still not on par with the PERFORMANCE 8.4.

Guess we'll just have to get a new phone or deal with our piece of crap iPhones now.

 

[oldmacs]

You feel it's slower, I feel it's smae/faster/more stable. And if you go through the posts there are obviously mixed opinions by a few posters not the 50% (millions and millions) that apple claims to have upgraded to IOS 9.

If you time how long thingss take to load versus a proper install of 8.4.1 it's slower - I've now tried across three iPads. And to me, the measure of how fast an iOS device is, is how long things take to load.

Macrumours is not a good judge of how fast things are running as most members have newer iPads and are not likely to be dissatisfied . Plenty of people don't join forums ask it's a pretty poor measure of how many people are unhappy. not to mention that anyone who posts anything mildly anti iOS 9 gets shot down.

 

[C DM]

Maybe they forgot to turn on Metal and forgot to turn off the beta debug software running in the background

It's funny... the entire time we were complaining about performance issues in the beta, we were beat to death with "It's only a beta! Full release will be perfect! That's what betas are for", then when it didn't change at all, people beat us to death with "It's only X.0, of course it's going to be buggy, the first version is always buggy!", then when iOS 9.0.1 came out, it's "Wait until 9.1 or 9.2 to see iOS 9 really shine. That's when they usually fix performance and optimize the OS".

I'm getting sick of all this waiting. I'm hearing that 9.1 isn't much better either. It's still not on par with the PERFORMANCE 8.4.

Guess we'll just have to get a new phone or deal with our piece of crap iPhones now.

It's been like that every year pretty much.

If you time how long thingss take to load versus a proper install of 8.4.1 it's slower - I've now tried across three iPads. And to me, the measure of how fast an iOS device is, is how long things take to load.

Macrumours is not a good judge of how fast things are running as most members have newer iPads and are not likely to be dissatisfied . Plenty of people don't join forums ask it's a pretty poor measure of how many people are unhappy. not to mention that anyone who posts anything mildly anti iOS 9 gets shot down.

Somehow there's an abundance of often long threads full of negative commentary that kind of doesn't quite reconcile with "getting shot down".

 

[oldmacs]

Basically the same thing has been said of very IOS launch since IOS 5. The difference here is that people are posting their satisfaction. There will never be 100% satisfaction with any release as some people have such an unattainable high bar. However, in the last 4 years of releases there is a group that has issues, a group that is satisfied and a group that is in-between. I've been using IOS 9 since the beta and I'm in the satisfied group.

iOS 9 promised increased battery and performance and it has not delivered. You feel it is, but based on app launch times on older devices it is not and on newer devices (at least the iPad mini 2s and iPad Air 1s in my familhit stutters more .

Somehow there's an abundance of often long threads full of negative commentary that kind of doesn't quite reconcile with "getting shot down".

Oh believe me it happens. Extreme fan boys will defend anything.

 

[C DM]

Oh believe me it happens. Extreme fan boys will defend anything.

Certainly there will be some on the extremes of either side, and then most will be somewhere in-between with some having issues and others not having as many (without saying that others somehow can't have any issues).

 

[oldmacs]

Certainly there will be some on the extremes of either side, and then most will be somewhere in-between with some having issues and others not having as many (without saying that others somehow can't have any issues).

The point we are making is that unless there are massive issues with someone's iOS 9 install, it should be faster than iOS 8 or at least rrhe same speed - and it's not.

 

[MartyCan]

So just my 2 cents but I wish people took into consideration that there are so many variables between devices that affect performance, battery, etc. In reality, no two devices are really the same, even if they’re the same model. So each person is going to have a different experience.

Hardware age, number of battery recharge cycles and even potential failing components, i.e. home button. On the software side, there’s configuration of iOS itself along with the multitude of individual app settings, and the possibility, especially now, that some apps just aren’t fully optimized for iOS 9

There’s other factors too such as operating environment, case or no case, screen protectors, plus more I’m probably not even thinking about.

I guess what I’m saying is for those who are having problems don’t be so quick to just bash Apple because like any other software there are just way too many variables to make an OS bullet proof. That’s why they allow bug reports, it’s the best way for them to find out about real world scenarios that they may not have considered.

Sometimes the best way to troubleshoot is to back to stock device and check one possible issue at a time.

Hopefully everyone on this board will find happiness with iOS9. I can say that for the most part beta 2 is running excellent on my 5S. Battery life might be suspect, but I also have an 18mo old battery.

Your post started out with such promisr and then suddenly you took a side. You defended Apple blindly.

I am looking for SOLUTIONS to my issue. Not pats on the back to Apple even though I generally give them benefit of the doubt. I do agree with you larger position that there are many complications in the wild but fir those in the wring side are we not allowed to raise our voices?

Hey, your iOS update experience is great. Congrats to you, really happy for you. Mine was a PITA. You can tell me you did not have those problems and I have no argument. Take the extra step and defend Apple based on your 1 successful update? Sorry, shaddup. As with everything software, YMMV.

People like to ignore reality (on purpose or not), especially if they have a bone to pick.

Or people like to ignore reality when they had no problem so anyone who did have problems and came looking for help (only to get dissed for it) was clearly just a whiner.

 

[C DM]

Or people like to ignore reality when they had no problem so anyone who did have problems and came looking for help (only to get dissed for it) was clearly just a whiner.

Many never said anything of the sort yet we're still accused of it and other things.

 

[MartyCan]

The quality that Apple was known for under Steve Jobs?

People have been complaining about Apple's quality since this forum launched back in 2001.

Titanium PowerBooks that pitted from the natural oils on peoples hands. PowerBook hinges that snap from daily use. A 15" PowerBook release so fraught with quality control issues that MacWorld dedicated an entire section of their review to talk about that. Screen distortion issues on the first "hi-res" PowerBooks. Capacitors blowing in iMacs. Worldwide warranty extensions on iBooks. Yellow screen issues on the first LED MacBook Pros and several iMac generations. How easily the first iPod Nano scratched on the back. The MobileMe launch fiasco. The first generation Intel notebook problems: high heat, buzzing from Pros, random shut-offs on the old MacBooks. All sorts of bitching about Mac OS releases, especially Leopard and Lion.

Those are just some examples of quality from Apple that didn't meet expectations, while Steve Jobs was at the helm. So I don't think he's exactly the poster child when it comes to "nailing it" (i.e. Apple always living up to expectations).


Can you name a X.0 software release (like iOS 9.0) that didn't generate some complaints when compared to a X.X.X release (like iOS 8.4.1)?


You've been on the forums here for coming up on three years, and you've never noticed that every single Apple update (esp. X.0 ones) have caused some people problems? As crappy as it is, it's a fact of life. I can't think of any manufacturer that has released a software update that hasn't caused a subset of people some problems. Can you?


A quick search of the forum here shows that many people had issues when iOS 6.0 was released. Are those videos of iOS 6.0, or one of the subsequent releases that helped refine the performance and squash the bugs?

So when I have a problem I cannot seek advice and help?

I guarantee I have never told anyone who did have an issue with an uodate that they were "whining" or "stupid" or otherwise. I may have said "I did not have this problem." Full stop. Or possibly if I had an idea that may be useful I might suggest a possible fix. Why do people have to diss on others who are habing problems? Lucky you. Yours worked mine did not.

Why defend those who blindly defend Apple? I love Apple products but at yhe end of the day I pay for them and yes I expect a certain level of usability.

For reference while typing this post on an iPad I had to fix numerous "auto-corrects" and at some point Excel jumped out if the left side of my screen and would not leave when asked to. Great feature that is!

Or more likely because to do some of the new features and changes requires more changes under the hood and redesign of some things which can't happen with the existing codebase of the preceding version.

What flavor was your kool-aid anyway?

Sure the updates require changes. You are defending them releasing an update that is not ready for releaee just so they can meet the numbers Wall Street wants to see, customer satisfaction be damned.

There is no justification to rush a product to market that is not ready even though Apple has been pretty successful doing just that. Apple ran the Keynote for the first iPhone almost expecting a demo unit to fail onstage.