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Are you happy with AT&T's cellular service for the iPhone?

  • YES, it works well all the time...

    Votes: 148 43.3%
  • Kind of, I love the phone, but the service is hit or miss...

    Votes: 123 36.0%
  • NO, I am not happy with AT&T at all...

    Votes: 71 20.8%

  • Total voters
    342
I think we need more choices in the poll. My answer on a 1-5 scale (with 5 being the most satisfactory) would be 4, but since there are only three options available, I chose the middle one.
 
In Central California (Fresno/Clovis) my iPhone service has been great since 2G release. Before I got my 2G I had a BlackJack II on 3G and it was spotty. I really was hesitant going from the 2G to 3GS but I haven't had any issues with 3G, it's been adequately fast and available. On my last trip up to Oakland I had full 3G reception the entire way.

The only complaint I have is in Tahoe my sister and her husband, who have Verizon, were able to get service and I had to go find a spot to get reception. Not sure what that is about. They do live in Reno so maybe that affects it? Anyhow, if AT&T can get their mountain coverage improved it would be icing on the cake.

This is interesting. I had full bars through Tahoe when I drove through there to Carson City. Although you will lose service up through Heavenly and Sierra at Tahoe (given on US 50), but from Strawberry and Kyburz I had decent service, which improved dramatically around Pollock Pines, and coming down the hill to S. Lake Tahoe. Going up US 395 to Reno was full service. Going up I-80 will get you full service as well.

In fact, the only place where I dropped service at was on US-95 between Reno and Las Vegas (picked up service in Tonopah, Beatty, and Fallon).

BL.
 
Murrieta area of Southern California. Service is great on one of the main roads, but hit or miss with the other main road. Also, there is horrible service at my house, but the same is true with every other cell phone service, so I guess I can't complain too much. But I typically go down Winchester or the freeway to get wherever I'm going and service is great, overall I'm pretty happy, considering that the other providers are not any better.
 
The phone is awesome, but the service sucks. I went from almost no dropped calls with Verizon to multiple a week with AT&t. Verizon clearly has better service, but AT&T has better phones and better customer service.

...I have to agree with that in most cases. The service is spotty at best, but the iPhone makes up for it!
 
Charlotte, N.C.... for me PERFECT... I always have all the bars everywhere I go from home to work. Others have told me they do not but I have no problems with AT&T
 
For the most part, I've been happy with the service, however at times, I've noticed that my signal strength drops for no apparent reason. That is I'm in a location that does have good coverage, but on any given day I'll get the dreaded searching and I'm unable to connect.
 
For the most part, I've been happy with the service, however at times, I've noticed that my signal strength drops for no apparent reason. That is I'm in a location that does have good coverage, but on any given day I'll get the dreaded searching and I'm unable to connect.

I think, on the whole, this is what user's experience most who are indifferent about AT&T. They are in area with supposedly good coverage, and it is still hit or miss. I think this is the typical scenario for people to choose #2 in the poll - the service is spotty in a particular area that should have "good service"...
 
One man's opinion

My ATT service is awful. I live in the northern most section of teh city of San Diego... just north west and in full sight of Black Mountain where the towers are and I get spotty reception in my home unless I am on the top floor facing the towers.

The coverage in Del Mar is awful.
The coverage in Solana Beach is awful.
The coverage in Encinitas is OK west east of Hwy 5 and awful west of 5.

For business I travel to the Bay Area a lot. Here is my experience.
Cupertino near the Apple Headquarters, very poor.
In San Francisco NEXT to the main ATT building downtown....awful.

3G, regardless, of location is laughable.

My wish and hope: when my contract is up in July 2010, a Verizon-compatible next gen iphone is released and I will jump to Verizon in a flash.
 
Dude.

I am getting it from http://www.verizonwireless.com/

I am talking about the touch pro 2

I see it is 299.00, but you get a 100.00 online discount making it 199.00. That is WITH a 2-year contract. One problem they are out of stock.

As for rate plans here you go:

individual rate plans

Where is your 29.99 plan?

As for data here you go:

PDA/Smartphone Data


So where you getting your info?

Same place as you, dude. Maybe you got confused but I said 39.99 for the voice plan. Unlimited data is for tethering OR data only (no voice), I had a touch diamond for over a year on the $29.99 Email and Web for smartphone plan. And you said htc touch not touch pro 2, big difference and considering they sell both of those phones you should of been a little more clear. Either way the monthly bill is the same within a $2-3 difference so really it is about the phones, and unless your into tinkering with reg edits and flashing roms on winmo then the iphone is a better phone.

So if you would have read my post more carefully you wouldn't have gotten it all mixed up.
 
here in southern/central MA it seems like we got some upgrades about a month ago (850Mhz 3G). I have 3G wherever I go including my house finally (was EDGE only for a while), I get 5 bar service just about everywhere. 3G speeds range from 1.3-1.7+ Mbps in my town (Webster, MA) to 1.8-2.2+ Mbps in Worcester and parts close to it. Even areas like Brookfield which used to get craptacular service now get full 3G in most places.

I've rarely dropped a call, no worse than Verizon. In fact, around here AT&T's coverage is as good or better than Verizon. Speedwise it isn't even close, AT&T is about twice as fast as my friends verizon blackberry in the same areas.
 
here in southern/central MA it seems like we got some upgrades about a month ago (850Mhz 3G). I have 3G wherever I go including my house finally (was EDGE only for a while), I get 5 bar service just about everywhere. 3G speeds range from 1.3-1.7+ Mbps in my town (Webster, MA) to 1.8-2.2+ Mbps in Worcester and parts close to it. Even areas like Brookfield which used to get craptacular service now get full 3G in most places.

I've rarely dropped a call, no worse than Verizon. In fact, around here AT&T's coverage is as good or better than Verizon. Speedwise it isn't even close, AT&T is about twice as fast as my friends verizon blackberry in the same areas.

Damn I wish I was closer to Worcester, I'm up in Athol and patiently waiting for 3G.
 
My problem is even when I have 5 bars of 3G service and I try to make a call it just hangs for 30 seconds and then says Call Failed. When it does this I have to wait 5 minutes or so to be able to make a call, and it's very frustrating.

Is there a way to tell if you're on the 850 MHz spectrum?
 
Thrilled to death with ATT, but then again..... Im near a tower at my house.

Service when I call, (at least for me) has been stellar. Always fixes my problem. I called tonight about the MMS red Xs and not being able to send pics. ATT fixed it. No prob. (and the first day the MMS thing was released in my area).

Apple has been the same if not better. My first iPhone had a serious batt problem. Apple sent me (next day air) a replacement iPhone and paid for return postage. Sent me a brand new phone. I wasn't without an iPhone for a single minute (then again, it WAS a $500.00 phone back then!)

Apple and ATT's service in my area (and 98% of areas I frequent in Fla) are great.
 
Works unbeilveable for this area. Must take a bunch of towers to cover this area with all the hills.

Paden City, WV (works EVERYWHERE,wonderfuly, I LIVE HERE :])
Sistersville, WV (In town sucks, but out of town is great)
New Martinsville, WV (Again, works great everywhere)

Funny thing is ATT Purchased CellularONE to "expand iphone coverage"
I know a totally of 5 People in this area even using an iphone, one being me, and another being the person I live with and others, just people around the school.

No complaints, just wish sometimes, the towers were better, they seem to go down everytime there is a big wind storm.
 
No complaints, just wish sometimes, the towers were better, they seem to go down everytime there is a big wind storm.


I have never experienced anything during a wind storm, but you are not the first who has said this about having problems with weather.

Anyone else experiencing something similar? Or, does anyone notice problems when the weather acts up?
 
I'm in Dallas and get 3G with all bars. Now if I go out into the boonies, that's another story. Oh yeah, AT&T's signal doesn't penetrate the basement either. :(
 
California central valley here. Service is hit and miss, I had 13 dropped calls in one night. 3G speed is low. Once my contract is up I think I'll be looking at what Verizon and T-Mobile have to offer, which sucks as I've been with at&t for 13 years.
 
I just went to New York last week and was in D.C. the past couple of days.

AT&T's service was great in NY. I always got 5 bars and excellent 3G speeds. I was near Wall Street, around mid-town, at Columbia University, and JFK airport. AT&T's service was always fast and very reliable.

In D.C. AT&T's network was very fast. Whether I was near the monuments, the Capitol, or Reagan National or Dulles airports, the 3G was fantastic.

I am very happy and impressed with AT&T's network.

I live in the Miami-Ft. Lauderdale area. I always have 5 bars everywhere I go and the 3G is very good.
 
California central valley here. Service is hit and miss, I had 13 dropped calls in one night. 3G speed is low. Once my contract is up I think I'll be looking at what Verizon and T-Mobile have to offer, which sucks as I've been with at&t for 13 years.

13 dropped calls is a lot in one night... :eek:
 
Phone service with AT&T has been fine for me. I've had a BB for the past couple of years (still do for work), and got a 3GS in June. No dropped calls, call quality was always good. I almost always have 3G, but performance isn't much better than Edge. I don't think I've ever gotten more than 700kbps with various speed tests. BTW, i'm in Monmouth / Ocean County, NJ.
 
All Good To Go!!

I live in Oklahoma City, OK and my service with AT&T is superb! I have really good coverage and full signal strength.

Before the 850MHZ I would have 2 bars of 3G and would go back to EDGE. After 850, I now have full 3G in my house and everywhere I go. I havent even seen the EDGE on my phone for a long time now.

I rarely got any drop calls, my last drop call was like 2 months ago.. I had dropped 3-4 times, but thats it. My calls stay connected. Data speeds is high, I get 1.2 - 1.9 Mbps which is good. :D

Verizon recently came here last month, actually left AT&T for about 2 weeks to test out " Americas network" I have dropped many calls and my signal was weak, my call quality was static. Since i was in my 30 days I left Verizon and went back to AT&T, so glad I did!!!
 
I think we need more choices in the poll. My answer on a 1-5 scale (with 5 being the most satisfactory) would be 4, but since there are only three options available, I chose the middle one.

This is me too. My service is "mostly good" but there are a few spots near my home that service is weak. I live near Auburn, Alabama and we have several towers going online today (October 3rd) so that is suppose to clear up the weak areas. We shall see.
 
I would love to know how you've come to the conclusion that San Fransisco has bad ATT service. I have not had a single problem in San Fransisco proper, north bay, South bay, or east bay areas. Marin County/San Rafael, no problem. Presidio/Fisherman's Wharf, no problem. Every so often I have to do work in Redwood City. No problem there. Hayward, full signal. Vallejo, and in fact, up the entire I-80 corridor home to Sacramento, not a problem.

So how does San Fransisco have bad ATT service?

back to the original question, no problems in Sacramento, my other home in Las Vegas, my SO's parent's place in Kingman, AZ, nor my parent's places in Oklahoma City and Omaha. My dad's farm in Hugo (near my grandparents) gets full bars.

BL.

I would have to agree with you, OKC does have really good AT&T coverage, the main market here is AT&T. :D
 
I have good signal where I live but as soon as rush hour hits it goes to a crawl, also in certain parts of Dallas I just flat out lose the signal.
 
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