Carrier AT&T 2018 iPhone Pre-Order Thread

[Skoal]

I have too, and didn’t get it on launch several times - when it said it was being delivered on launch. People have a right to be skeptical.

Several as in 1? 2?

 

[SaraLeFlore]

I still wanna know why my order says shipping date and not delivery date. Why am I the only one

 

[GuilleCummings]

Bunch of planes are landing in Louisville from Alaska overnight, so I'm sure most of our phones are on those.

 

[Skoal]

I get that.. but everyone else's order status says "Delivery Date" and mine still says "Shipping Date"....

Yes that is bizarre but did it always say that or did you notice when you first made the purchase did it say anything about a delivery date? I’d still side with the idea you will get the phone on the 21st. With all the stressing going on with these preorders I understand that anything, small or big, can seem like doom but my experience is it’s usually not and I’ve been doing this every phone since the iPhone 4 minus one model year. Granted not all those phones were for me personally. Sometimes one of my daughters needed one, sometimes my wife but I always dealt with the purchasing.

 

[SaraLeFlore]

Yes that is bizarre but did it always say that or did you notice when you first made the purchase did it say anything about a delivery date? I’d still side with the idea you will get the phone on the 21st. With all the stressing going on with these preorders I understand that anything, small or big, can seem like doom but my experience is it’s usually not and I’ve been doing this every phone since the iPhone 4 minus one model year. Granted not all those phones were for me personally. Sometimes one of my daughters needed one, sometimes my wife but I always dealt with the purchasing.

I honestly don’t know. I didn’t really pay much attention to that. Just the date, and I know that has stayed the same! Thank you though. It still gives me some hope.

 

[gatorknight904]

I’m not. I just want enough time to redirect to a CC for delivery.

Last year I could not redirect my FedEx shipment to be picked up at a center. The app wouldn’t let me even with my deliver manager account.

I was able to redirect my wife’s on UPS last year with My Choice.

We will see what this year brings.

 

[SaraLeFlore]

Ohhh, and I don’t know if it matters but I do show on my bank account the charge pending.

 

[Skoal]

There have been reports of drivers being robbed,however Apple quickly blacklists them and they turn into a very expensive paper weight. Downside these fools sell the phones quickly on Craigslist etc and the innocent buyers are now stuck with it.

I figured as much. Sucks all the way around. I can’t imagine ever buying a new phone off eBay and feeling comfortable about it but I guess there are people out there always looking for a deal.

 

[Skoal]

Bunch of planes are landing in Louisville from Alaska overnight, so I'm sure most of our phones are on those.

Agreed!!

 

[GuilleCummings]

Agreed!!

I completely forgot about flight aware from last year.

 

[Skoal]

I honestly don’t know. I didn’t really pay much attention to that. Just the date, and I know that has stayed the same! Thank you though. It still gives me some hope.

Also, and I mean maybe I’m just trying to keep you thinking positive, but they overnight those phones and since you’re the only one with that notification of shipping I’d say it’s a fubar on ATT’s part. Either way if they overnight it on the 21st it can still get to you on the 21st. Sounds like a stretch but unless you ordered your phone late the next day after preorder started I can’t fathom why you won’t have it Friday

 

[jrobmcclure]

Iphone XS Max 256 Space Grey
Ordered at 11:25am 9/16/2018 from At&t.com
estimated delivery dates of 9/24 - 10/1

just changed from preparing order to preparing to ship, hoping for delivery of 9/24 or earlier

 

[Skoal]

I completely forgot about flight aware from last year.

Same. It’s funny the things we all discover when we are hyped up for a new toy. Think of all the world problems the k tender could solve if we put our minds to it haha. But I mean screw world problems I want my phone

 

[SaraLeFlore]

Also, and I mean maybe I’m just trying to keep you thinking positive, but they overnight those phones and since you’re the only one with that notification of shipping I’d say it’s a fubar on ATT’s part. Either way if they overnight it on the 21st it can still get to you on the 21st. Sounds like a stretch but unless you ordered your phone late the next day after preorder started I can’t fathom why you won’t have it Friday

Maybe just maybe! We shall see. If everyone starts getting tracking numbers soon and I don’t, I’ll know my answer lol

 

[Skoal]

Iphone XS Max 256 Space Grey
Ordered at 11:25am 9/16/2018 from At&t.com
estimated delivery dates of 9/24 - 10/1

just changed from preparing order to preparing to ship, hoping for delivery of 9/24 or earlier

If you waited till the 16th to order and you’re still getting it that soon I’d say people who ordered on the preorder night should be feeling confident their phones are available for them this Friday.

 

[CjonesHouston]

I still wanna know why my order says shipping date and not delivery date. Why am I the only one

Strange

 

[iDrummer3]

I think part of the issue is people are spending over $1000 for a new phone. They are excited to get their new expensive toy. Most other times when ordering expensive items they get real time order status and updates.

I don't think it is expecting too much from billion dollar telecommunication companies to get relevant communication and status updates. I think we should all expect that as good customer

[doublepost=1537410954][/doublepost]All will be known tomorrow. It's like Christmas Eve, except we dont know if Santa has enough toys for everyone or if his sleigh may break down and cause a delay.

 

[Xoterin]

Last year I could not redirect my FedEx shipment to be picked up at a center. The app wouldn’t let me even with my deliver manager account.

I was able to redirect my wife’s on UPS last year with My Choice.

We will see what this year brings.

I wasn't allowed to with FedEx but I could with UPS

 

[jediobiwan]

I was just looking back at tracking info for last year. Ordered two iPhone X phones through ATT and got tracking (for UPS) on Thu, Nov 2, 2017, 12:29 AM (Pacific). I actually had them held at the UPS CC for Seattle and was first in a LONG line to get them when they opened (ah, the power of being unafraid to stand in the rain for 20 minutes). You would have thought it was an Apple store with how many were there to get their phones.

 

[titrau]

My iPhone has not ship yet , in the meantime too boring tracking , probably next time never with att again, Bestbuy or Apple

 

[Devildog08]

Does anybody know how to link my att wireless account to my direct tv account so I can get a discount? Customer service is once again clueless.

 

[jmf5123]

If you waited till the 16th to order and you’re still getting it that soon I’d say people who ordered on the preorder night should be feeling confident their phones are available for them this Friday.

I think this shines a light on how much confusion AT&T creates with their system. I reordered the same phone 48 hours earlier after have an issue with my order from 3:15 AM and my order still says "In progress" with a delivery by date of 9/21. I have reached out to multiple representatives and all I could get is the basic canned responses. I am still hoping that date doesn't change. This is my first time preordering through AT&T as I normally order through Apple. I didn't this year because for some reason Apple didn't offer Next 30 Payment option.

 

[JUCJ85]

When does everything think we can reasonably expect tracking numbers for those with preparing to ship? I've never gotten an iPhone on launch date, so curious what it's been like in previous years.

 

[sarahsmiles]

Just so you guys know, I have had a "preparing to ship" on the Max 256gb gold, but it had said Sept 24-Oct 1 for the 256 Max SG.

BOTH are now preparing to ship. I didn't even order until 9/15 around 3:00 PM EST.

 

[tharitm]

I think this shines a light on how much confusion AT&T creates with their system. I reordered the same phone 48 hours earlier after have an issue with my order from 3:15 AM and my order still says "In progress" with a delivery by date of 9/21. I have reached out to multiple representatives and all I could get is the basic canned responses. I am still hoping that date doesn't change. This is my first time preordering through AT&T as I normally order through Apple. I didn't this year because for some reason Apple didn't offer Next 30 Payment option.

Actually Apple.com did offer it, but it was hidden inside the other payment options. The 30 payment option. But either way you are getting the phone. If it helps, mine says "In Progress" when I go to the order but outside of the order (summary) it shows preparing to ship.