Yep. Why close early. When you are selling the most phones now then at anytime of the year. You would think they would get it right.
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Carrier AT&T 2018 iPhone Pre-Order Thread
- Thread starter iFJM
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Yeah, that was after not being able to order night of on my wife's line due to the fact that their credit card it had saved to pay off the early Next upgrade had the wrong zip, and refused to update no matter what I tried. You would think the call center would at least be open their busiest pre-order night of the year.
I think part of the issue is people are spending over $1000 for a new phone. They are excited to get their new expensive toy. Most other times when ordering expensive items they get real time order status and updates.
I don't think it is expecting too much from billion dollar telecommunication companies to get relevant communication and status updates. I think we should all expect that as good customer service.
There have been reports of drivers being robbed,however Apple quickly blacklists them and they turn into a very expensive paper weight. Downside these fools sell the phones quickly on Craigslist etc and the innocent buyers are now stuck with it.
I typically just do it the day before and mostly inside- but wouldn't risk it any longer than that....
Why Preparing to ship stay 2 days already ??? tomorrow thursday / and delivery on 21 friday ...
att update really slow , not accurate at all
If the phones are being overnighted, it makes sense that there is no tracking info yet, though.
The trailer loads of iPhones that are picked up from the AT&T wharehouse are escorted by armed off duty police officers. Apple pays for the extra security. I have picked up several loads of prelaunch iPhones over the years and this year is no different. I saw the first two trailer loads of new iPhones arrive from AT&T today. They will start sorting them tonight.
That's because they have the same info you have right now. The information doesn't change for you or AT&T until a shipping label is created by UPS/FedEx, it's not on AT&T right now. Like you they are in a holding pattern. The information they have from UPS/FedEx is that your package will be delivered by the date they say. They can't update you until UPS does. People really need to stop freaking out until the date passes and their phone hasn't arrived. NO one in this thread has received tracking info, unless they did the reference hack, that means everyone is fine at the moment. You will more than likely get your info tonight or tomorrow.
Am I alone in that usually the day before delivery day I take out my old phone out of the case and enjoy it in its caseless glory before getting the new iphone?
Lol I was telling another group that I have been rockin my iPhone X naked for the past few weeks because I knew it was getting replaced soon lol
I agree with what you're saying...to a point. But other carriers like T-Mobile seem to provide more information and updated tracking. It is not hard to update the AT&T software system to give a more clearer message when checking order status.
Does anybody know if you can do exchanges in the ATT store I got a 64gb XS max and want to try my luck on Friday at the store to find a 256gb and do a exchange.
Mine used to chip away towards the bottom, around the grill.
They will have to cancel the order and wait for everything to reset, It could be instant but it could take a few hours, and depending on the store they will charge you a restocking fee.
LMBO thats what they said. I like to flirt with danger lol.... Plus with my AirPods and Apple Watch, I rarely pick up my phone throughout the day (maybe here and there). Mostly at home will I actively be on my phone
The best way to know is to go to whatever company you bought your phone from and go to their website and read their restocking policy.