Happy Christmas Eve Eve! 2 days left til a 64gb Gold Max for me Patience is a virtue I have not enough of, particularly now.
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Carrier AT&T 2018 iPhone Pre-Order Thread
- Thread starter iFJM
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I know our fedex guy that swings by each day so I’m not worried about it being shoved in the mailbox and left, but I would rather have it in my hands than my coworkers/boss have it in theirs lol
Bring a pay stub or something with your name on it that also has your work address.
I had mine delivered to the att store at the mall. typically they get deliveries around 1-2pm so I'll probably just take a late lunch on Friday and swing by once they get it in.
Same here. I'm assuming that's typical 2 days before shipment? Do the people who ordered from Apple already have their tracking for Friday?
Hoping att gets tracking soon. I know they’re over ordered and have thousands of phones to work through; but 2 days and no tracking is a bit alarming. I remember the last few times I’ve ordered back in 2011 and 2014 I always got it 3 days ahead of time.
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I ordered my iPhone X from AT&T last year. I got my shipping notification at 2:19am CST on 11/2. Standard Overnight via FedEx delivered next day 11/3. Came from Fort Worth, TX and shipped to FL because I was on vacation.
Don’t stress lol
And yet I’ve had nothing but luck getting my preorders on time from ATT while last years X preorder was a horror show for many people who went through Apple.
Getting a little nervous... Originally ordered Max 256 GB Space Gray at 3:16 AM EDT on 9/14. Woke up later that morning with a notice on the myAT&T app that there was an issue with my order and had to call or it would be canceled. Called and spoke to multiple people and no one could give me a reason as to what caused the issue. Was told only way I would receive my order was to cancel the original and start a new one. I did and completed the process at 11:16 AM EDT with a “Delivery by” date of 9/21. As of 4:45 PM EDT Today, my order is still “in progress.” Hopeful to receive some kind of shipping or status update tomorrow morning.
Only problem I’ve had with Apple is the time that the store opens up. Sometimes it’s 10-15 minutes behind. Other than that I can’t remember them making me reorder.
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Me Too. Same issue and no explanation.
Super upset. I just called AT&T, and they informed me that my Iphone will be "shipped" on Sep 21st. So all this time I was thinking I would be getting the phone on Friday, it is only shipping on Friday
I should've pre-ordered through Apple.
This is false and whoever told you that is just another clueless moron help desk att rep. Trust me
Yes this^
Trust it folks. There are many of us here that have been through this process for many years.
Yeah, I had a similar "problem with order" and din't even bother calling to try and fix it, just cancelled myself. Ended up on the phone anyway because they didn't reset upgrade eligibility so had to wait until the next morning due to the issue with order email going out 11 minutes after their call centers close...All total, was on the phone for over an hour just to get the eligibility reset, and as a kicker the last person I talked to hung up on me in the middle of me talking to them still.
Really need to get off the next stuff or something so I can stop dealing with ATT customer service every year.
I have too, and didn’t get it on launch several times - when it said it was being delivered on launch. People have a right to be skeptical.
Am I alone in that usually the day before delivery day I take out my old phone out of the case and enjoy it in its caseless glory before getting the new iphone? Iphone X really is such a nice piece of hardware.
Iphone X really is such a nice piece of hardware.
Yes F**K ATT. I have my wife's phone finishing its last year of the Next plan. This will be the last time i do Next for my line. I will do Apple upgrade program next time. I had tried to reorder myself but had the hold still on my account luckily i was able to get someone on the phone after a couple of hours of work. I finally got my Max ordered for the second time.Yeah, I had a similar "problem with order" and din't even bother calling to try and fix it, just cancelled myself. Ended up on the phone anyway because they didn't reset upgrade eligibility so had to wait until the next morning due to the issue with order email going out 11 minutes after their call centers close...All total, was on the phone for over an hour just to get the eligibility reset, and as a kicker the last person I talked to hung up on me in the middle of me talking to them still.
Really need to get off the next stuff or something so I can stop dealing with ATT customer service every year.
Last year I dropped my iPhone facedown on concrete like a month before the new phones came out. Shattered despite the case, but I feel like that was my sign that caseless is a bad idea. Also, got an insurance screen replacement that same day...but the awful insurance approved repair shop actually broke the phone further (went to them with a shattered but working screen, left with a completely dead but not shattered screen) and had to wait from Saturday to Tuesday to get the replacement.Am I alone in that usually the day before delivery day I take out my old phone out of the case and enjoy it in its caseless glory before getting the new iphone?
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Good luck. ATT used to be better in my experience, but I feel like only having the call center open until 7 Pacific is a little ridiculous. There are so many things that can only be done by phone support-not even chat support can help, but they are closed super early.
I’ve used these from this seller. They seem identical to Apple’s. Great quality for the price: https://www.ebay.com/itm/ORIGINAL-U...hash=item2cdb79af5d:m:m2pNH4MFWijQq5E6odye2tw
I get that.. but everyone else's order status says "Delivery Date" and mine still says "Shipping Date"....
I called one of the nearby AT&T retail stores to ask if they would have day one stock, since I neglected to preorder. They told me they won't know what they're getting until it arrives, but they will have a non-zero amount.
He also told me it's not possible to order online for in store pick up? Anyway, think I'll drop by around open on Friday to see if they have any!
He also told me it's not possible to order online for in store pick up? Anyway, think I'll drop by around open on Friday to see if they have any!