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scoopx88

macrumors newbie
Oct 22, 2020
2
0
I bought my phone through Apple and want the ATT offer. Was I supposed to wait till activating new phone before starting trade in process? I already went online and used code and will ship phone after I activate. They are sending shipping materials.
 

Renho

macrumors 68030
Sep 15, 2014
2,797
1,413
SR, CA
Does anyone know if signature will be required or they’ll just drop off because of COVID? My doorbell is broken so trying to figure out if I need to work near the window tomorrow ha.
Ya I haven’t had to sign either. That’s why so many articles have been out about robberies during iPhone launches
 

Grum™️

macrumors newbie
Oct 22, 2020
3
2
Chico, CA
Totally disappointed with ATT. I really thought it would have updated by now, especially given the time that I preordered it. Oh well, I guess there's more unsettling things in the world right now to worry about. :/
 

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iamthedudeman

macrumors 65816
Jul 7, 2007
1,456
316
Totally disappointed with ATT. I really thought it would have updated by now, especially given the time that I preordered it. Oh well, I guess there's more unsettling things in the world right now to worry about. :/

That still sucks. Mine says delivery the 23rd but it's hasn't been updated since yesterday. Called ATT and was told that is because ATT is delivering them the rest of the way from their stores. Sort of the in home set up person without the person. Said my phone is already at my local store?
 
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Conker76

macrumors newbie
Sep 15, 2016
18
14
Kansas City, MO
Ordered iPhone 12 Pro Silver at 8:00:31am ET on 10/16/2020 and shows delivery window of November 2nd-9th. Still shows in progress. People who ordered after with movement is frustrating
 

Grum™️

macrumors newbie
Oct 22, 2020
3
2
Chico, CA
That still sucks. Mine says delivery the 23rd but it's hasn't been updated since yesterday. Called ATT and was told that is because ATT is delivering them the rest of the way from their stores. Sort of the in home set up person without the person. Said my phone is already at my local store?
Ah I see. Well I will just have to wait then. Thanks for the info!
 

Inframan

macrumors 6502
Jan 18, 2013
342
129
Los Angeles, California
Same exact situation for me. I ordered 10 mins before the phone even went on sale and got November 2nd - November 9th - I seen posts from people who ordered a day after me getting their phone tomorrow and mine is still showing “In Progress” for this I hate you ATT - 14 years of being a loyal customer, I haven’t missed an iPhone launch since 2007...I’d go line up at my local mall but I hear that’s impossible now because of the reservation system. Such a major bummer. I’ll never ever order from ATT again.
 

firecop702

macrumors member
Sep 20, 2016
51
37
Same exact situation for me. I ordered 10 mins before the phone even went on sale and got November 2nd - November 9th - I seen posts from people who ordered a day after me getting their phone tomorrow and mine is still showing “In Progress” for this I hate you ATT - 14 years of being a loyal customer, I haven’t missed an iPhone launch since 2007...I’d go line up at my local mall but I hear that’s impossible now because of the reservation system. Such a major bummer. I’ll never ever order from ATT again.
It seriously is enough to make me consider switching to T-Mobile and giving them a shot. I get that logistics can be a nightmare, but when you post on your site that you manage pre-orders as first come, first serve, then I see that my order has been changed to "backordered" but you fulfill orders made days later for the exact same model/storage/color device I ordered weeks ahead of their given delivery date it is unacceptable.
 

VSMacOne

macrumors 603
Oct 18, 2008
5,931
2,892
This was another screwed up launch for ATT. Hopefully the mini/Max will go better. My wife’s 128GB Graphite is going to miss launch day. Ordered at 8:17am EST after the site wouldn’t pull up. Did they really have that little stock of the 128??!!
 
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VSMacOne

macrumors 603
Oct 18, 2008
5,931
2,892
I'm another 128GB Pacific Blue 12 Pro that was ordered 10/16 at 8:02am EST, still stuck on "In Progress". Will FedEx attempt to deliver these over the weekend if it ships out tomorrow? or are we stuck on waiting until next week?
Most likely it’ll be Monday or later.
 

Seth Matthews

macrumors 6502
Jun 1, 2015
481
265
The Ether
Question for you folks. I ordered my pro straight from Apple and paid in full. It is my work phone and arrives today. I am going to be ordering a Pro Max through AT&T for my personal phone on November 2nd. I am curious how the ordering went. So, do you select AT&T, then no trade in? Then, you have 30 days to either mail in the phone or take it to a store, correct?
 

solarguy17

macrumors 6502a
Sep 10, 2007
738
183
Order 2 phone on the evening of 16th.
wifes 128 Blue said ships 26-2
My 128 Pro Blue said ships 2-9

just got a shipping notification for delivery today by 8PM.
 

Seth Matthews

macrumors 6502
Jun 1, 2015
481
265
The Ether
It seems like AT&T is trying to screw over folks on multiple levels. I am a bit different...I am not eligible nor do I want AT&T's $800 dollar trade-in offer. I have my iPhone on the Next up trade-in plan after paying off half of the device. I am not going to change to an unlimited plan because it will raise my bill significantly and I don't care about 5g. I just went through the process on Apple's website. They don't have an option for those of us who just want to trade-in and go like normal. The only AT&T payment option is the new deal I don't want. That is complete BS. Now, I will have to wait until my local AT&T store has stock and go in the old fashioned way.
 

ktex1968

macrumors member
Jun 16, 2010
90
6
Ordered iPhone 12 Pro Silver at 8:00:31am ET on 10/16/2020 and shows delivery window of November 2nd-9th. Still shows in progress. People who ordered after with movement is frustrating

I ordered exact same time as you, same phone but 512GB and mine is out for delivery in Houston.
 

jmonte2016

macrumors member
Sep 16, 2016
50
65
Kansas
I ordered mine (iPhone 12 Pro 128GB Pacific Blue) 10/16 at 7:36AM ET (6:36AM CT) before they even opened the pre-orders and mine still shows in Progress...
 

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IssaAppleThing

macrumors newbie
Oct 20, 2020
15
7
This is complete BS. Ordered one hour into preorder and both phones are sitting at "In Progress". I understand stock issues but I don't understand the ignorance of customer service in regards to this launch. From AT&T, I've received so much bad information that I'm seriously considering moving all 5 of my lines somewhere else.
 
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DougN1

macrumors member
Mar 13, 2012
47
48
Looks like no phone for me today either, no movement since the order was placed at 8:11 on 10/16. Really unhappy with AT&T right now.

Curious if anyone who ordered via Premier is getting their phone today?
 

Ktm.Moto

macrumors member
Jan 9, 2011
80
19
Looks like no phone for me today either, no movement since the order was placed at 8:11 on 10/16. Really unhappy with AT&T right now.

Curious if anyone who ordered via Premier is getting their phone today?

I ordered premier and mine is still “In Progress” and doesn’t even show an estimated shipping window anymore. So frustrated.
 
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Ceez

macrumors newbie
Oct 22, 2020
23
13
Definitely not trusting AT&T with a pre-order again, this is ridiculous. The point of pre-ordering is to ensure you get a device on time, and without the hassle of stocks running out at local stores, but I guess that’s too hard for a massive company with billions at their disposal to understand ??
 

rjflyn

macrumors regular
Jun 15, 2007
187
29
Well let’s see if mine gets delivered today or stolen ( attempted) like 2 years ago by someone at FedEx- had to wait 2 added weeks while it was “picked up” where it was delivered returned and new order processed
 

firecop702

macrumors member
Sep 20, 2016
51
37
Looks like no phone for me today either, no movement since the order was placed at 8:11 on 10/16. Really unhappy with AT&T right now.

Curious if anyone who ordered via Premier is getting their phone today?
I ordered via premier. Haven’t gotten a single update and no phone today.
 

GDF

macrumors 68000
Jun 7, 2010
1,511
1,598
Mine never shipped either and I ordered through Premier right when orders started. Disappointed and won‘t be ordering form AT&T again. Heck - they are available at Apple store this morning. Easier just to order from Apple and trade my phone in with Apple rather than doing an upgrade through AT&T.
 
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firecop702

macrumors member
Sep 20, 2016
51
37
Mine never shipped either and I ordered through Premier right when orders started. Disappointed and won‘t be ordering form AT&T again. Heck - they are available at Apple store this morning. Easier just to order from Apple and trade my phone in with Apple rather than doing an upgrade through AT&T.
What I would do except apple only offers $250 for the X compared to the $800 from AT&T
 
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firecop702

macrumors member
Sep 20, 2016
51
37
There’s not an apple store within 400 miles with the 12 pro blue 128 in stock according to the apple store app
 
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