Yup. Access fee does not change on unlimited choice and plus. I finally abandoned my grandfathered plan about a year ago because it was cheaper to go to plus with data hogs in the family (even after losing my FAN discount). I picked up tethering as well!Sounds to me that the iPhone X discount deal is worth it only if you can avoid having to pay the $20 monthly access line fee--from what I've read so far, looks like the only folks who can avoid the fee are those who are on non-grandfathered unlimited data plans.
Has anyone who's not on an unlimited plan successfully able to get the discounted iPhone X deal without having to pay the access fee for the duration of the 2-year contract?
Did anyone get this by calling in? I tried twice and made no progress. I tried to do it online... but the loyalty chat department isn't open right now? Of course one person I spoke to in retention said loyalty and retention are the same department.
Not true if you are on Unlimited Choice or Plus. There is absolutely no change to your fees/cost. See above.They increase the access fee to $40 for each phone for 2 years. You are not saving money, you are actually paying more...they are just giving $300-$400 off the phone upfront. By the end of the 2 years, you paid $100 plus more for the phone.
It's through chat. Close your browser. Count to 10. And try again.
That's frustrating!Is chat only available during the week? I logged on, went to "contact us" and it says "we're sorry, chat isn't available for wireless support".
edit: maybe not through business anyway . . .
edit II: connected to chat through personal side of wireless. they said chat que was long and they would forward to a call. they call and then I'm just transferred around by different people I can't understand and wind up with "warranty department" Now original chat guy says he will transfer to supervisor.
edit III: few minutes go by and get this:
Desirae-Supervisor: Thank you for getting me involved. Let’s go ahead and start looking at some options that will absolutely meet your needs today.
Me: ok
then I get: Thank you for chatting with us today. The agent has left this conversation. Please continue to browse our website and use our self-service options.
Is chat only available during the week? I logged on, went to "contact us" and it says "we're sorry, chat isn't available for wireless support".
edit: maybe not through business anyway . . .
edit II: connected to chat through personal side of wireless. they said chat que was long and they would forward to a call. they call and then I'm just transferred around by different people I can't understand and wind up with "warranty department" Now original chat guy says he will transfer to supervisor.
edit III: few minutes go by and get this:
Desirae-Supervisor: Thank you for getting me involved. Let’s go ahead and start looking at some options that will absolutely meet your needs today.
Me: ok
then I get: Thank you for chatting with us today. The agent has left this conversation. Please continue to browse our website and use our self-service options.
So basically this deal is worth it only for someone already on or looking to switch to Unlimited Choice or Plus plans--oh well, bummer for me since my overall monthly bill is lower when on Mobile Share vs Unlimited Choice or Plus.Not true if you are on Unlimited Choice or Plus. There is absolutely no change to your fees/cost. See above.
I can't beat the price I'm getting on Unlimited Plus with 4 people in the family. My daughters killed me every month when I had the Grandfathered unlimited and they were on metered data.So basically this deal is worth it only for someone already on or looking to switch to Unlimited Choice or Plus plans--oh well, bummer for me since my overall monthly bill is lower when on Mobile Share vs Unlimited Choice or Plus.
Update: I called this morning just to check on the status of my order and they offered me 2 free iPhone 8’s.
Seems that with the purchase of an iPhone X you get an iPhone 8 for free if you open a new phone line with AT&T. Couldn’t take advantage of it as I don’t have another family member to add to the plan but thought I’d let others know that if you, say, want to upgrade yourself to an iPhone X and get your 11 year old his/her first iPhone you can wind up with both an iPhone X 256GB and an iPhone 8 for $699.
SD streaming quality can easily be cancelled by you.I have a 15gb shared plan that is the same price as Unlimited Choice - but with speed throttlig and only SD streaming quality on the Unlimited Choice plan, it just doesn’t make any sense for me to switch. <sigh>
SD streaming quality can easily be cancelled by you.
Hmmm, got off with chat a little while ago and they would not combine the bogo with the discounted purchase with 2 year contract. He said it was a separate promotion. Sounds like a YMMV situation. Maybe I'll just do the same thing and order two phones and call back later to check the status and see what happens.
Can't do it now, however, the chat feature seems to be disabled. Anyone else able to chat right now?
Is there a line fee for those on grandfathered unlimited data plans? Did anyone with grandfathered unlimited data get this deal?
I know there are new unlimited data plans, but for single line, $60 all taxes included, grandfathered is still a better deal for me.