And, of course this shipment isn't eligible to be held at a local FedEx facility. What a cluster.
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Att Apple Watch S3-Preorder
- Thread starter Los0325
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Did you try speaking with a supervisor? sometimes that helps. It's ridiculous that you can't go and pick it up
We are on the same boat. One watch shipped, but the other is still preparing. Funny thing is the one that was early in the AM is preparing to ship and the one with the later shipping date has shipped.
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Mine is out for delivery right now as we speak.
I called 866-477-7529 and spoke to a FedEx customer service rep earlier this morning. They were able to forward instructions to the local shipping location to call me and a lady from their gave me a call. I gave her instructions to give to the driver to call me 10-15 minutes before arriving at my house so I could leave work and meet them there. They also confirmed that a signature is not required for delivery. On the FedEx Delivery Manager, you can specify where you would prefer the driver to leave the package.
I called 866-477-7529 and spoke to a FedEx customer service rep earlier this morning. They were able to forward instructions to the local shipping location to call me and a lady from their gave me a call. I gave her instructions to give to the driver to call me 10-15 minutes before arriving at my house so I could leave work and meet them there. They also confirmed that a signature is not required for delivery. On the FedEx Delivery Manager, you can specify where you would prefer the driver to leave the package.
I've read where this is a restriction placed by the shipper, regular customer service is unable to do anything about it, and usually only the distribution center itself can place the override/make the exception. So I'll give them a call in a little bit to see.
Just got my shipping notification! Arrives Monday by 3. I’ve never had any luck with having FedEx hold a package for pickup. I’m interested to see if you succeed.
I got in contact with the local distribution center after some creative googling. They left me with, "Our system is down and not letting me pull anything up, we'll have to call you back" and promptly hanging up after I say "Okay" without ever taking my phone number. Hope they have caller ID. This is turning into a comedy of errors.
Are you going to call them back? Did you ask if you could pick it up tomorrow?
[doublepost=1506092797][/doublepost]
Funny...mine changed from "by 3pm" to "by 8pm". Damn FedEx.
I might call them back. Undecided. I may just see where it winds up tomorrow, and go try and get it from the distribution center anyway (if it makes it there).
My time also changed.
I’m thinking I might order the SS with the white sport loop. It’s shows shipping between October 6-13.
I really don't want the black sports band that mine is coming with and my local Apple Store doesn't have the sports loop band I want. I reeeeeeeeally want the pride band but can only find it on ebay with a 400% markup. *insert sad trombone sound*
I just called the national customer service center and they will not hold the package until one attempt has been made (at the request of AT&T). I've never understood that logic (UPS has the same policy). Pretty certain I'd have greater odds of winning the next 52 consecutive PowerBall's than having AT&T change that (which they CAN do, just won't).
[doublepost=1506106487][/doublepost]
Now chatting with AT&T to see what ridiculousness I can get into with them.
More to come...[doublepost=1506109042][/doublepost]
I just called the national customer service center and they will not hold the package until one attempt has been made (at the request of AT&T). I've never understood that logic (UPS has the same policy). Pretty certain I'd have greater odds of winning the next 52 consecutive PowerBall's than having AT&T change that (which they CAN do, just won't).
[doublepost=1506106487][/doublepost]
Now chatting with AT&T to see what ridiculousness I can get into with them.
Ok, at the 40 minute mark. So far the chat rep has had someone from the order dept call me and they put me on hold for about 15 mins to work with another dept and just came back and told me that my order will be delivered today, which I found incredulous because it just shipped today. After explaining that today is Friday and not Monday, she now has me on hold to call FedEx.
[doublepost=1506109425][/doublepost]
I just called the national customer service center and they will not hold the package until one attempt has been made (at the request of AT&T). I've never understood that logic (UPS has the same policy). Pretty certain I'd have greater odds of winning the next 52 consecutive PowerBall's than having AT&T change that (which they CAN do, just won't).
[doublepost=1506106487][/doublepost]
Now chatting with AT&T to see what ridiculousness I can get into with them.
[doublepost=1506109042][/doublepost]
Ok, at the 40 minute mark. So far the chat rep has had someone from the order dept call me and they put me on hold for about 15 mins to work with another dept and just came back and told me that my order will be delivered today, which I found incredulous because it just shipped today. After explaining that today is Friday and not Monday, she now has me on hold to call FedEx.
And the saga ends just as expected. FedEx says they can't update it to Saturday delivery because it is already on a plane.
Oh well, I tried.
Ordered the black stainless with Milanese loop. Ship dates October 6-13. I’ll keep the one that comes first and will cancel the other order. Next time I’m paying up front and ordering from Apple.
You have far more patience than me. I do find it odd they wouldn’t do Saturday delivery on this order automatically, but whatevs. I’ll see if I can pick it up tomorrow. If not, my wife should be home most of the day Monday. Just frustrating that they’re not living up to expectations.I just called the national customer service center and they will not hold the package until one attempt has been made (at the request of AT&T). I've never understood that logic (UPS has the same policy). Pretty certain I'd have greater odds of winning the next 52 consecutive PowerBall's than having AT&T change that (which they CAN do, just won't).
[doublepost=1506106487][/doublepost]
Now chatting with AT&T to see what ridiculousness I can get into with them.
[doublepost=1506109042][/doublepost]
Ok, at the 40 minute mark. So far the chat rep has had someone from the order dept call me and they put me on hold for about 15 mins to work with another dept and just came back and told me that my order will be delivered today, which I found incredulous because it just shipped today. After explaining that today is Friday and not Monday, she now has me on hold to call FedEx.
[doublepost=1506109425][/doublepost]
And the saga ends just as expected. FedEx says they can't update it to Saturday delivery because it is already on a plane.
Yes, it’s out for delivery as we speak! It’s just odd that mine is coming from UPS and most everyone else’s is coming Fed Ex. No need to worry now as I know where it’s at!
Thanks for the info though!
UPDATE: 3:48 PM (in Ireland) -> My watch just changed to “Preparing to Ship”....I hope it arrives on Tuesday. I fly back home Monday so that would be perfect timing.
Not mine - I ordered at 8:03 am EST on the 15th. My dates were September 28th-October 5th....I ordered the 38 MM SS w/LTE and white sports band...no movement...I’ve been refreshing my order info page like a mad woman....still says In Progress and dates are the same. I really had my hopes up
Cheers,
B
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Ok while I was at dinner I got the email my watch has shipped and will be delivered on Monday. I will not be at home but I’ve asked my neighbor to check the porch in case they leave it. If they don’t I will be home on Tuesday so I should definitely get it then. Originally I was quoted 9/28 as the earliest so this works out well for me. I’m so excited!!
Cheers,
Bobbie
Cheers,
Bobbie