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Thanks to you both for your interest!

We're going have US-fulfilment resolved by early 2019 latest, however, for the time being, I ask that you kindly either order directly from us through our website, or from Amazon.com as I've just set up the products there for you (they'll be shipped from the UK, however). They're not displaying in Amazon.com search results yet, but it won't take too long. For anyone else reading, they're live on Amazon.co.uk and we'll sort the other Amazon sites tomorrow.

When I buy products from US websites I usually get stung by delivery fees, but we don't do that on our website, it's $2.50 worldwide delivery, or free if you purchase two packs (as it'll take you over the approximately $38 spend required for free US delivery).
[doublepost=1542746238][/doublepost]

Many thanks for your support! Please do get in touch to let us know how you got on. You'll receive an email from me :)

Your website is "https://mediadevil.com/" right? That's the one I got from Google but just had to make sure because Kaspersky flagged it as potentially dangerous for some reason.

Hopefully you're going to sell it on Amazon Australia one day too.
 
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Thanks to you both for your interest!

We're going have US-fulfilment resolved by early 2019 latest, however, for the time being, I ask that you kindly either order directly from us through our website, or from Amazon.com as I've just set up the products there for you (they'll be shipped from the UK, however). They're not displaying in Amazon.com search results yet, but it won't take too long. For anyone else reading, they're live on Amazon.co.uk and we'll sort the other Amazon sites tomorrow.

When I buy products from US websites I usually get stung by delivery fees, but we don't do that on our website, it's $2.50 worldwide delivery, or free if you purchase two packs (as it'll take you over the approximately $38 spend required for free US delivery).
[doublepost=1542746238][/doublepost]

Many thanks for your support! Please do get in touch to let us know how you got on. You'll receive an email from me :)

Order placed! Thank you!
 
I took mine off. If Apple says one isn’t needed then that’s good enough for me. I do miss less fingerprints though.
I’m taking mine off too. I don’t want to be embarrassed. When showing my iPad Pro Liquid Retina. During Thanksgiving Holiday weekend.
 
Well, I just purchased Apple Care Plus for my new 12.9 and 11" tonight partly because this screen protector situation is still up in the air, partly because I had one on my 10.5 and my daughter dropped it and the screen still broke and it cost me $650 to replace the iPad through Apple. I am hating all of the fingerprints. I hope a solution is found soon.
 
Dear all, I'm Callum from MediaDevil. I noticed we were getting quite a few mentions here (and I recognise a few long-term customers, many thanks for the support!). I just wanted anyone and everyone to know that I'm happy to help if there are any queries.

Like others have mentioned, we tested our new Ultra-Tough edition screen protector material (which will probably replace our Tempered Glass range, as it's simply better) with iPad Pro 11" and iPad 12.9" 3rd Gen, and it works perfectly with Face ID, Apple Pencil 2 and general finger gestures. ONLY THEN did we go into production, because we don't go for the popular 'hit and hope' method of selling screen protectors. I'm not expecting any issues with ours, but in the unlikely event that there are any, we've got your back. Our Ultra-Tough material was developed here in the UK with an advanced materials company.....
.

Have you managed to test this for an extended period of time now? Like 2 weeks? I bought a JetTech glass protector and it was 100% perfect to start, but now I am struggling to play / pause videos or even swipe to unlock it.

Also how is the feel of the film compared to the original glass? Does it maintain a similar friction coefficient?

How is the impact protection vs tempered glass protectors? One of the man reasons I use a protector is not just for minor scratches but to protect the screen from cracking if dropped. Generally the glass protector will crack and the screen will survive.

Many thanks
 
I'm usually a screen protector user, but I've decided that a case is enough for the iPad Pro. It lives at home 95% of the time & is used on a stand for a majority of that time.

Wish me luck. :p
 
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Your website is "https://mediadevil.com/" right? That's the one I got from Google but just had to make sure because Kaspersky flagged it as potentially dangerous for some reason.

Hopefully, you're going to sell it on Amazon Australia one day too.

Yeah, we'll be adding our products on the various Amazon websites in the not too distant future and also sorting out local-fulfilment for orders placed on our website from customers in the key international markets. We were the first marketplace seller (worldwide) that Amazon ever featured on their homepage (link below)
https://mediadevil.com/amazon-success-story

I pulled most of our products off Amazon Prime about a year or so ago. It's a really seller-unfriendly platform these days (and full of tax-avoiding Chinese sellers that control the organic search results), and I wanted to focus on our own website instead where we could provide a better experience. Obviously, we lost sales as a result, but Amazon's attitude towards sellers (very well documented online) was getting my staff down and I first and foremost wanted us to enjoy what we were doing.

So sorry about that the Kaspersky issue, I had no idea! I've heard about this happening for other websites (I understand it's just a matter of sending them an email to point out their error). We use Shopify, it's a very secure platform (bank level encryption) and a really smooth checkout process as someone else kindly mentioned. If you get a chance, could you PM me a screenshot so I can make my case to them? I've just submitted our website address here and it says our website is safe:
https://virusdesk.kaspersky.com/
 
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I love jetech products. The bad reviews had me worried though.

Mine worked fine for a little while. But now I am struggling to press buttons and even swipe up to unlock.

I think the screen technology is different so even the slightest imperceptible release of the screen protector glue causes it to stop correctly registering touch. This explains why its hit and miss who has a problem and who does not. Also why it changes over time.
 
Can you offer some insight into why the new iPad Pros are so picky about screen protectors? I think it's fair to say most of us have never had an issue with any type of screen protector until now with regards to touch sensitivity.

If you have somehow made one that works I would be happy to purchase it - I am just very curious why it's so different this time around. Thanks!

Very happy to give my thoughts on the matter, but as a big caveat: I'll only usually speak out about something if I can provide assured information. To a large extent, I'm in the same boat as you here as it's a rather peculiar situation. I have a theory that you should take with a large pinch of salt and a tin hat, or ignore in preference of someone with greater insight:

You can find various threads around the internet for iPad Pro 12.9 (pre-2018) and iPad Pro 10.5 mentioning odd touchscreen issues, and I've put a few links below. From what we do as a business, we know that on very rare occasions, a touchscreen that comes off the production line is not as sensitive as the rest (more than the range of allowed tolerance agreed with the manufacturers) and that any normal thin plastic screen protector will affect touch responsiveness. We get 1-2 emails about this a year. It's the same thing for the proximity sensor - a tiny proportion of them aren't sensitive enough (or a lot, in the case of the Google Nexus 4). That's why most glass protectors don't cover the proximity sensor usually, as screen protector companies want to avoid the potential drama if something doesn't work.

https://discussions.apple.com/thread/8460564
https://www.ifixit.com/Answers/View...touchscreen+is+unresponsive+from+time+to+time

Here's an explanation of how a touchscreen works in case of interest:
https://matterchatter.wordpress.com/2012/06/16/how-does-the-iphone-touch-screen-work/

From our own historical testing, we know that the iPad Air 2 capacitive screen has a much lower sector accuracy than the iPad Pro 10.5" screen. That's because when we were testing our new Ultra-Tough material, it worked on all phones and all iPad Pros we tried, but strangely, not the iPad Air. We believe that, to reduce costs (or due to technological limitation at the time) the gridlines of the iPad Air's capacitive sensor grid were spaced further apart compared to the iPhones and the iPad Pro range (the latter of which came out a few years later and needed fine sensitivity to work with the Apple Pencil 1). You may be aware that when getting a phone screen repair from an unofficial outlet, it's usually not as touch sensitive, sometimes very noticeably so. It's because the Apple screens cost too much for private sellers and therefore these repair shops need to keep costs low, and an obvious way to reduce the cost is to reduce how many sensors there are in the screen. We looked into offering phone repairs a few years ago, and touch screens are sold in different grades depending on how well they perform.

I'm not suggesting Apple has cut costs, far from it, but perhaps some (or all) of the sensing grids are unintentionally a bit further away from the glass screen and therefore, like a lower-grade touchscreen don't detect the less obvious touches when a protector is applied. That would explain why the 12.9" sounds to be working okay for people, whereas the smaller 11" screen isn't. The descriptions people are providing here sound really awful, so it does suggest some kind of notable change, whether intentional or unintentional. Perhaps someone with a career in capacitive touch screens will now step in and correct me, let's see :)

There are different screen protector grades too in terms of touch responsivity, but it usually only affects privacy protectors. The cheap stuff doesn't allow the charge from your finger to pass throughm. I'm not aware of glass protectors messing up touch responsiveness before now, however, there is a huge variety in tempered glass screen grades (the really cheap stuff is literally $0.50 to buy, whereas the stuff used by the proper brands costs easily a few times more). Perhaps these iPads are exposing who went cheap and who didn't? I really couldn't say at this point, as the more premium glass protectors are thicker than the cheap stuff (despite what the marketing will have you believe about "ultra-thin 0.2mm glass").

I read someone say in this thread that Apple is telling people they don't need screen protectors for the new iPads and therefore they're not selling them. Pretty much every year, they tell us the new iPhone screen is notably harder than the last, and yet, they still sell screen protectors. It seems rather unusual that they are not selling screen protectors for the new iPads. Perhaps it's entirely coincidental, perhaps it's an intentional thing to kill off the screen protector market for marketing reasons (doesn't sound likely), or perhaps someone messed up and this is their way of spinning things to avoid needing to provide replacements? Who knows. If the iPads bought in early 2019 magically work with all screen protectors, I think that'll be a clue as to what happened here.
 
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I bought the ESR one from Amazon after buying 5 different protectors and I have 2 others on the way still I would say that this one for me (ESR) works perfectly. Face ID and Pencil. Also just as responsive. Just make sure its on properly.

ESR Screen Protector for the iPad Pro 11"(2 pack), 3X Stronger [Scratch-Resistant] 9H Hardness HD Clear Premium Tempered Glass Screen Protector for the All-Screen Apple iPad Pro 11 inch (2018 Release) https://www.amazon.com/dp/B07G45S2ZP/ref=cm_sw_r_cp_tai_rnx9BbGNG16WP
 
As an Amazon Associate, MacRumors earns a commission from qualifying purchases made through links in this post.
Very happy to give my thoughts on the matter, but as a big caveat: I'll only usually speak out about something if I can provide assured information. To a large extent, I'm in the same boat as you here as it's a rather peculiar situation. I have a theory that you should take with a large pinch of salt and a tin hat, or ignore in preference of someone with greater insight:

You can find various threads around the internet for iPad Pro 12.9 (pre-2018) and iPad Pro 10.5 mentioning odd touchscreen issues, and I've put a few links below. From what we do as a business, we know that on very rare occasions, a touchscreen that comes off the production line is not as sensitive as the rest (more than the range of allowed tolerance agreed with the manufacturers) and that any normal thin plastic screen protector will affect touch responsiveness. We get 1-2 emails about this a year. It's the same thing for the proximity sensor - a tiny proportion of them aren't sensitive enough (or a lot, in the case of the Google Nexus 4). That's why most glass protectors don't cover the proximity sensor usually, as screen protector companies want to avoid the potential drama if something doesn't work.

https://discussions.apple.com/thread/8460564
https://www.ifixit.com/Answers/View...touchscreen+is+unresponsive+from+time+to+time

Here's an explanation of how a touchscreen works in case of interest:
https://matterchatter.wordpress.com/2012/06/16/how-does-the-iphone-touch-screen-work/

From our own historical testing, we know that the iPad Air 2 capacitive screen has a much lower sector accuracy than the iPad Pro 10.5" screen. That's because when we were testing our new Ultra-Tough material, it worked on all phones and all iPad Pros we tried, but strangely, not the iPad Air. We believe that, to reduce costs (or due to technological limitation at the time) the gridlines of the iPad Air's capacitive sensor grid were spaced further apart compared to the iPhones and the iPad Pro range (the latter of which came out a few years later and needed fine sensitivity to work with the Apple Pencil 1). You may be aware that when getting a phone screen repair from an unofficial outlet, it's usually not as touch sensitive, sometimes very noticeably so. It's because the Apple screens cost too much for private sellers and therefore these repair shops need to keep costs low, and an obvious way to reduce the cost is to reduce how many sensors there are in the screen. We looked into offering phone repairs a few years ago, and touch screens are sold in different grades depending on how well they perform.

I'm not suggesting Apple has cut costs, far from it, but perhaps some (or all) of the sensing grids are unintentionally a bit further away from the glass screen and therefore, like a lower-grade touchscreen don't detect the less obvious touches when a protector is applied. That would explain why the 12.9" sounds to be working okay for people, whereas the smaller 11" screen isn't. The descriptions people are providing here sound really awful, so it does suggest some kind of notable change, whether intentional or unintentional. Perhaps someone with a career in capacitive touch screens will now step in and correct me, let's see :)

There are different screen protector grades too in terms of touch responsivity, but it usually only affects privacy protectors. The cheap stuff doesn't allow the charge from your finger to pass throughm. I'm not aware of glass protectors messing up touch responsiveness before now, however, there is a huge variety in tempered glass screen grades (the really cheap stuff is literally $0.50 to buy, whereas the stuff used by the proper brands costs easily a few times more). Perhaps these iPads are exposing who went cheap and who didn't? I really couldn't say at this point, as the more premium glass protectors are thicker than the cheap stuff (despite what the marketing will have you believe about "ultra-thin 0.2mm glass").

I read someone say in this thread that Apple is telling people they don't need screen protectors for the new iPads and therefore they're not selling them. Pretty much every year, they tell us the new iPhone screen is notably harder than the last, and yet, they still sell screen protectors. It seems rather unusual that they are not selling screen protectors for the new iPads. Perhaps it's entirely coincidental, perhaps it's an intentional thing to kill off the screen protector market for marketing reasons (doesn't sound likely), or perhaps someone messed up and this is their way of spinning things to avoid needing to provide replacements? Who knows. If the iPads bought in early 2019 magically work with all screen protectors, I think that'll be a clue as to what happened here.
Thanks for that information. I have a Sparin protector on right now that works really 95% of the time. I am waiting for the Media Devil to arrive and will change them out and hope that this makes for a complete cure to the problem. I was debating taking off the current Sparin and seeing if I have an sensitivity issues but think I will wait for the Media Devil and go from there. Really hoping this is not a hardware problem.
 
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I'm usually a screen protector user, but I've decided that a case is enough for the iPad Pro. It lives at home 95% of the time & is used on a stand for a majority of that time.

Wish me luck. :p

Good luck I just noticed when I was wiping my iPad to get ready to install screen protector it has a small scratch but now can’t see it with the screen protector on. I could probably return it for a new one but its so small I have to look for it.
 
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Assuming that my MediaDevil screen protector arrives on time and I survive the trauma of getting my 11 inch iPad at my local Apple Store in a massive shopping centre on Black Friday (possibly not the best timing!), I’ll fit mine on Friday night and report first impressions.

Hoping that the technical gods smile upon me and the iPad plays ball.
 
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Just a word of caution. Do NOT try and use any of the glass screen protectors currently available for the new iPad Pros. The touch response becomes SERIOUSLY wonky. It is so bad I thought I had a hardware issue with my brand new 11" iPad Pro.
oh god, are you burning them up?
 
Thought I'd let everyone know that TechArmor has now released their iPad Ballistic Glass Screen Protectors. I got the 11" one and it seems to be pretty good so far. The pictures are of the clean install...I HATE the notch in the glass...it give the iPad the notch that it wasn't supposed to have! However, so far the touch sensitivity issues are not existent that I had in an early cheap one from Amazon. Time will tell about that. I hope they will release a version that does not have the notch...my iPhone X has a glass protector from Bodyguardz on it and there's not notch there...never had an issue with unlocking or the camera...it just works straight through the glass. I think the same is possible here.

Other than the notch, though...it's a nice protector. Hopefully the touch sensitivity stays good. I'll post again after a week or so.
 

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Thanks for that information. I have a Sparin protector on right now that works really 95% of the time. I am waiting for the Media Devil to arrive and will change them out and hope that this makes for a complete cure to the problem. I was debating taking off the current Sparin and seeing if I have an sensitivity issues but think I will wait for the Media Devil and go from there. Really hoping this is not a hardware problem.
If you do take the plunge and test it without the screen protector could you let me know how you get along? I have the same underlying concern, but I’m at least 2 weeks away from getting my Media Devil protectors.
 
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Thought I'd let everyone know that TechArmor has now released their iPad Ballistic Glass Screen Protectors. I got the 11" one and it seems to be pretty good so far. The pictures are of the clean install...I HATE the notch in the glass...it give the iPad the notch that it wasn't supposed to have! However, so far the touch sensitivity issues are not existent that I had in an early cheap one from Amazon. Time will tell about that. I hope they will release a version that does not have the notch...my iPhone X has a glass protector from Bodyguardz on it and there's not notch there...never had an issue with unlocking or the camera...it just works straight through the glass. I think the same is possible here.

Other than the notch, though...it's a nice protector. Hopefully the touch sensitivity stays good. I'll post again after a week or so.

I hear you on the notch thing, but at least it’s protected nonetheless. Where did you get it from? I don’t see it listed on Amazon...
 
Dear all, I'm Callum from MediaDevil. I noticed we were getting quite a few mentions here (and I recognise a few long-term customers, many thanks for the support!). I just wanted anyone and everyone to know that I'm happy to help if there are any queries.

Like others have mentioned, we tested our new Ultra-Tough edition screen protector material (which will probably replace our Tempered Glass range, as it's simply better) with iPad Pro 11" and iPad 12.9" 3rd Gen, and it works perfectly with Face ID, Apple Pencil 2 and general finger gestures. ONLY THEN did we go into production, because we don't go for the popular 'hit and hope' method of selling screen protectors. I'm not expecting any issues with ours, but in the unlikely event that there are any, we've got your back. Our Ultra-Tough material was developed here in the UK with an advanced materials company and we produce the screen protectors here too, so we're pretty nimble with our timescales.

For those who've never heard of MediaDevil before, we've been trading 9 years now and I think it is not a stretch to say we have a highly positive reputation for our products. We're just not that keen on talking ourselves up (we're British, see), so we keep a fairly low profile and let our wonderful customers speak on our behalf.

I'm a long-term reader, first-time poster, so I do hope I've abided by all of the posting rules.

Till next time.

Have to say I can vouch for MediaDevil, I’ve no vested interested in the company other than being a past very satisfied customer... they are fantastic and their customer service is beyond fantastic.
Have used their products before and they are quality products... did have one issue when applying a protector years after purchasing (as there were 2 in a pack and needed to apply the 2nd one after a device replacement by Apple), no issues whatsoever in getting a replacement for the faulty protector and the replacement went on fine. Last for years!
 
Have to say I can vouch for MediaDevil, I’ve no vested interested in the company other than being a past very satisfied customer... they are fantastic and their customer service is beyond fantastic.
Have used their products before and they are quality products... did have one issue when applying a protector years after purchasing (as there were 2 in a pack and needed to apply the 2nd one after a device replacement by Apple), no issues whatsoever in getting a replacement for the faulty protector and the replacement went on fine. Last for years!
Anyone know how long it takes to arrive in Florida after shipment?
 
Have to say I can vouch for MediaDevil, I’ve no vested interested in the company other than being a past very satisfied customer... they are fantastic and their customer service is beyond fantastic.
Have used their products before and they are quality products... did have one issue when applying a protector years after purchasing (as there were 2 in a pack and needed to apply the 2nd one after a device replacement by Apple), no issues whatsoever in getting a replacement for the faulty protector and the replacement went on fine. Last for years!
What are they like being that they aren't glass? What's the feel like? Clarity? Those films always give me pause because they just don't give the same feel as glass does...and it seems "sticky" every time I've tried to go back to one.
 
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Thought I'd let everyone know that TechArmor has now released their iPad Ballistic Glass Screen Protectors. I got the 11" one and it seems to be pretty good so far. The pictures are of the clean install...I HATE the notch in the glass...it give the iPad the notch that it wasn't supposed to have! However, so far the touch sensitivity issues are not existent that I had in an early cheap one from Amazon. Time will tell about that. I hope they will release a version that does not have the notch...my iPhone X has a glass protector from Bodyguardz on it and there's not notch there...never had an issue with unlocking or the camera...it just works straight through the glass. I think the same is possible here.

Other than the notch, though...it's a nice protector. Hopefully the touch sensitivity stays good. I'll post again after a week or so.

Thanks for the update. Interested in purchasing this one, what's the difference between this "Ballistic Glass" line and a normal tempered glass screen protector?
 
I grabbed a glass screen protector off eBay and it arrived today. I was happy to see it had a cutout for the Face ID and seems to be fine with touch sensitivity. Time will tell
 
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