Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Thanks for the pictures and feedback.

I'm surprised at how fast you received your order given what some of the other people here are saying, but at least it seems like orders are being filled.

A few questions -- how does the camera work on macOS? Acceptable or any issues? Picture quality? How about its internal microphone?

Also, if you're willing to endulge me -- and I expect the monitor does, as several of the higher-end Dell 4K displays already do -- can you confirm the display will do a picture-by-picture mode splitting the screen in half down the middle using two inputs? My 1 year old 32" Dell 4K Ultrasharp at the office does, which comes in very handy for my particular applications at work, especially since it reports to the host computer that the resolution is 1920x2160 for each half.
You are very welcome. I'm in the UK (if that makes any difference), delivery on the site was offering next day delivery all week. I couldn't order though as we were away on holiday. :)

I've not had a chance to test the camera / microphone yet, but I will do so and report back as to what I find. When I re-cable things (waiting on an issue with Apple to be resolved) I'll check out how that works with my old Mini and the new one running in //.
Thanks for the picture and glad you decided to test it and see yourself rather than wonder 'what if'
Looks great, are you happy with it or you expected more?
Yep :) Very happy with it so far. A bit of adjusting to be done, but that was expected. I really need to listen to some music and consume some media before I really know, which will be Monday onwards, I'm delayed in noise producing activities I've a poorly wife to look after and think of :)
 
Last edited:
  • Like
Reactions: Freida
I updated my 2019 16" Intel to 13.4 today in hopes that maybe they would have fixed something or at least added special support for this monitor, but nope. It's still only limited to 30Hz at the default and higher resolution. Unfortunately for me, I think this means it needs to go back.

It seems like a great monitor, but the fault here seems to be Apple's and the fact that even two years after breaking DSC in Big Sur, they still haven't fixed it on the Intel Macbook Pros.

Does Apple have any comment on any of this?

Compatible Mac models​

Pro Display XDR supports a resolution of 6016 x 3384 with 10bpc on these Mac models:
 
Interesting, I've found the top of the screen being at eye level rather uncomfortable because it doesn't allow me to keep my neck straight, instead requiring it to be bent/arched down a bit. In fact when I was still working at offices probably my biggest gripe was how displays were never high enough.
 
Heck is that right? For me with my desk the 'best' I can achieve, with the monitor on it's lowest setting, is eye level being about 3" down the screen...
 
In my opinion, monitor size matters. On a little 21”, eyes at top edge is fine. With a 32”, I prefer between top edge and center line.

I’m jealous of these fast orders. My launch day order, before Dell pulled the page to fix the 20% discount, is still showing as “in production”.
 
Are any purchasers planning to use this monitor with both a Mac and a Windows PC?

I will eventually be replacing my iMac 5K with a Mac mini M2 Pro and I will want to use this display with both the Mac mini and my Alienware gaming PC (I figure TB4 for the mini and mini-DP for the Alienware).

I'd be interested to see how the display plays with switching between the two.
 

Does Apple have any comment on any of this?

Compatible Mac models​

Pro Display XDR supports a resolution of 6016 x 3384 with 10bpc on these Mac models:
Had mine delivered and filled in the return form on the same day. 😕

I think it’s a great monitor. Not massively better, to my eyes, than the u4021QW I was looking to replace but still better. And the adjustable web cam is great, even if that massive border at the top takes some getting used to.

However, the fact I can’t drive it at 60Hz from my work 2019 16” MBP is a deal breaker for me.
 
  • Like
Reactions: hevaKmaI
Are any purchasers planning to use this monitor with both a Mac and a Windows PC?

It's more of a "cherry on top" than a usage I'm aiming for specifically, but I'm hoping to occasionally use my gaming tower with this monitor.

My setup is an L-desk with daily driver/work setup on one side and gaming setup on the other. Most of the time the U3224KB will be hooked up to either my personal mac or work mac and the tower to a high refresh rate gaming monitor, but it'd be nice to be able to use the "work" side of my desk with the tower on occasion since I dabble in developing software for Windows/Linux. While I can do this fine with the gaming half of the desk, the work half is much more comfortable for that use case.

The tower is equipped with a 3080Ti so I don't think it'll have any trouble driving 6k.
 
Had mine delivered and filled in the return form on the same day. 😕

I think it’s a great monitor. Not massively better, to my eyes, than the u4021QW I was looking to replace but still better. And the adjustable web cam is great, even if that massive border at the top takes some getting used to.

However, the fact I can’t drive it at 60Hz from my work 2019 16” MBP is a deal breaker for me.
Did you call Apple and ask why it wasn't working? Clearly their 2019 MBP is specced to support it from the TB3 connection....
 
Are any purchasers planning to use this monitor with both a Mac and a Windows PC?

I will eventually be replacing my iMac 5K with a Mac mini M2 Pro and I will want to use this display with both the Mac mini and my Alienware gaming PC (I figure TB4 for the mini and mini-DP for the Alienware).

I'd be interested to see how the display plays with switching between the two.
Yes, I will be using mine with two MacBook Pros and a custom gaming PC. My order is supposed to be delivered next week and I will update once I have tested the setup.
 
Last edited:
Did you call Apple and ask why it wasn't working? Clearly their 2019 MBP is specced to support it from the TB3 connection....
Honestly, Apple support is pretty useless for issues like this. It's been broken since beta1 of Big Sur which was almost two years ago now.
 
In my opinion, monitor size matters. On a little 21”, eyes at top edge is fine. With a 32”, I prefer between top edge and center line.

I’m jealous of these fast orders. My launch day order, before Dell pulled the page to fix the 20% discount, is still showing as “in production”.
That's where I'm now at. Eyes are about 3" down from the top of the screen. I've also tilted it backwards very slightly. Seems to work okay :) The dock though is now way down below but less 'in my face' so yeah it works.

That is really annoying over your order. If you cancelled and reordered, I guess you'd lose the discount. Us poor overseas guys never got a chance of that.... :)

Oh a bit more feedback on usage...... I can't live with the inbuilt speakers, they may be better than most monitor speakers, but can't match my 18+ years old Logitech desk speakers, they are way too tinny with hardly any bass.

As it'll be a while before I can test with multi-inputs it's worth showing the Dell management software as it supports Easy Arrange':

IMG_1846.jpeg
Which I think answers the question?
 
Last edited:
Honestly, Apple support is pretty useless for issues like this. It's been broken since beta1 of Big Sur which was almost two years ago now.
Yes. Basically this. I know that’s a little defeatist but I just don’t have hours to throw at sitting on hold or going through inane question after question with support.

I’ve mentioned it on the Apple forums too but you tend to get the same cookie cutter responses from people so my (admittedly limited) patience wore out pretty quick.

I’ll perhaps look again in 6 months to see if the issue is fixed.
 
  • Like
Reactions: hevaKmaI
As it'll be a while before I can test with multi-inputs it's worth showing the Dell management software as it supports Easy Arrange':

View attachment 2204371
Which I think answers the question?
What capabilities are exposed with the Dell management software? I'm impressed there's a MacOS version; that's uncommon.

How does the auto-KVM function work?
 
Most of the time the U3224KB will be hooked up to either my personal mac or work mac and the tower to a high refresh rate gaming monitor, but it'd be nice to be able to use the "work" side of my desk with the tower on occasion since I dabble in developing software for Windows/Linux.

Right now I use my iMac 5K via Boot Camp to run Windows and it is also connected to an ASUS ROG 27" QHD gaming display as a second monitor. The Alienware is connected to the ASUS only.

Since the iMac cannot run Windows 11 in Boot Camp, I will soon have to replace it with the Alienware and then use the (new) Mac mini as my Mac. So I would be using the U3224KB as my main display for both the PC and the Mac and then the ASUS as a secondary display for both (as well as for when I game on the Alienware).
 
What capabilities are exposed with the Dell management software? I'm impressed there's a MacOS version; that's uncommon.

How does the auto-KVM function work?
From what can be seen in the image I posted plus resolution, brightness/contrast, colour, easy arrange, webcam, KVM configuration. The web page for downloading and the online instructions as to how to use it can be found here.
 
From what can be seen in the image I posted plus resolution, brightness/contrast, colour, easy arrange, webcam, KVM configuration. The web page for downloading and the online instructions as to how to use it can be found here.
How does the auto kvm feature work? There are no details in the link you posted. For example, is there a button on the monitor for KVM flips? Can you also use a key (scroll-lock / scroll-lock / shift or something?) to flip KVM sources, without touching the monitor? Etc… ?
 
Catalina isn't an option on the Intel Mac as it's a work machine. It'd be nice if Apple actually fixed what they broke. I'm pretty disappointed in them right now.
You could install to an external USB stick/drive/etc. - that would at least let you test it.

I would try with another TB3 cable.
 
You could install to an external USB stick/drive/etc. - that would at least let you test it.

I would try with another TB3 cable.
I've tried 3 different TB3, TB4 cables. I've also tried TB3 to TB2 with miniDP, USB-C to HDMI 2.1. I've exhausted all the connectivity options.

And no, in some corporate environments, external USB is actually locked down so you can't do this. Even if it wasn't, I don't have the time to wait for Catalina to install and try it.
 
  • Like
Reactions: megastuff999
I'm impressed there's a MacOS version; that's uncommon.

Clearly Dell knows the market for this monitor well… it's probably going to be popular with a lot of devs and designers, and both of those crowds have higher than average rates of Mac usage. A lot of manufacturers would've ignored that and blindly prioritized the OS used by their own PC offerings despite popularity with Mac users, so Dell opting to do this is somewhat commendable.
 
  • Like
Reactions: foliovision
That's not the ergonomic guideline for screen height, though. The top of the screen should be at eye level or slightly below.
Those ergonomic guidelines trace back to the 1980s. That doesn't mean that the theory is incorrect, but the advice has been parroted for decades without any consideration for the increased size of modern displays, the resolutions and expected legibility of small text, the focusing range from center to edges, curved displays, dual monitors, etc.
 
Clearly Dell knows the market for this monitor well… it's probably going to be popular with a lot of devs and designers, and both of those crowds have higher than average rates of Mac usage. A lot of manufacturers would've ignored that and blindly prioritized the OS used by their own PC offerings despite popularity with Mac users, so Dell opting to do this is somewhat commendable.
They may know the Mac market well, but they only cater to it up to a point. I understand you're referring to the software/firmware. But if we consider the hardware, to make it more appealing to Mac users (and to their customers generally), they could have given this much better industrial design. They also could have offered a glossy option. They did neither.

That's not to say this isn't a good option for Mac users--clearly it is, given the positive reactions by those who have purchased it. I just wouldn't say it's targeted for that market.
 
Last edited:
Those ergonomic guidelines trace back to the 1980s. That doesn't mean that the theory is incorrect, but the advice has been parroted for decades without any consideration for the increased size of modern displays, the resolutions and expected legibility of small text, the focusing range from center to edges, curved displays, dual monitors, etc.
That's a fair point to bring up - there are display devices available these days where it's impossible or at least impractical to follow the "top of the screen 1-3 inches below eyeline" (potentially more if you use bifocals) rule. Owners of these displays will know if the guidelines work with the display size and adjustments they're dealing with. Something like the 42" LG C3 is problematic for most people, even more so the ROG PG42UQ, and the LG DualUp and Samsung Ark 55 are right out.

With the same exceptions that existed back in the 1980s - children or adults with short stature, individuals using vertically very narrow eyeglasses or bifocals, or with other special needs related to vision or motor function - the guidelines still work with the majority of current office and gaming monitors however.

The U3224KB certainly falls into this category, keeping in mind that the guideline refers to the top-most pixels of the screen - the stuff you're looking at - not the bezel which on this one is a chonker.

As for adjusting these guidelines to each individual's particular situation, the key thing is to ensure you avoid tilting your head down or up when viewing the screen's vertical extremes regardless of where your eyeline falls vertically. If the monitor's height adjustments or vertical size don't allow that at an arm's length, move the monitor back. If text becomes illegible at that distance, scale screen contents up. If someone doesn't want to do these things because they paid good money for a big screen, that's fine (except for ergonomics) - but perhaps they should consider a smaller screen?
 
  • Like
Reactions: Lava Lamp Freak
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.