Do not get your iPhone 7 wet

[willmtaylor]

This. We are so addicted to these phones that we can't just leave them alone for the few minutes it takes to use the toilet. It's sad.

Thanks for the social commentary. Do you prefer reading the labels of shampoo bottles?

 

[Mlrollin91]

and that is most likely the case. The OP had a defective unit, and should be covered as a manufacture defect. I have AC+ and it makes me want to sink mine just to see what I have to do to get them to replace it for free as an experiment. It should be covered if you are within the IP67 rating and the phone stops working.

Exactly. Im still treating my 7 as its a 6s, so I'm not intentionally getting it wet, but I'm not going out of my way either. Now I need to think twice about that. I was excited that I could take my phone on Splash Mountain at Disneyland and record a video without having to worry about a plastic bag, but now I'm not sure.

 

[willmtaylor]

That commercial wasn't just rain, it was a downpour/thunderstorm. That could potentially involve hail which will cause impacts on the device. So if we think the impact into the toilet caused water to seep, imagine hailstones.

I think impact is the key here. Big difference for between gentle submersion and a forceful impact into water

 

[Mlrollin91]

I think impact is the key here. Big difference for between gentle submersion and a forceful impact into water

But dropping into a toilet will have less pressure than falling into the pool with it in your hand. Yes its not actually hitting the toilet itself, but the pressure of water will be much greater in a pool.

 

[mattopotamus]

Apple:

Use your phone in the rain....no don't, we wont't cover it

 

[willmtaylor]

But dropping into a toilet will have less pressure than falling into the pool with it in your hand. Yes its not actually hitting the toilet itself, but the pressure of water will be much greater in a pool.

See, I can't speak to that; just a bought, but I'm no physics major.

By the way, I do think it's a crap policy. Just like OtterBox's claims for years, but they'd never guarantee anything.

A rating or guarantee without a guarantee isn't a guarantee.

 

[Mlrollin91]

See, I can't speak to that; just a bought, but I'm no physics major.

By the way, I do think it's a crap policy. Just like OtterBox's claims for years, but they'd never guarantee anything.

A rating or guarantee without a guarantee isn't a guarantee.

Completely agree! Otterbox claims their cases can withstand a 2m drop on to concrete, but if you cracks your phone, oh well, your fault.

 

[mattopotamus]

See, I can't speak to that; just a bought, but I'm no physics major.

By the way, I do think it's a crap policy. Just like OtterBox's claims for years, but they'd never guarantee anything.

A rating or guarantee without a guarantee isn't a guarantee.

Completely agree! Otterbox claims their cases can withstand a 2m drop on to concrete, but if you cracks your phone, oh well, your fault.

I guess where this is different than otter box is that there is an actual rating given to the phone that has parameters. IMO, you should not be able to rate a phone something that you are not going to cover.

 

[DadBod630]

Thanks for the social commentary. Do you prefer reading the labels of shampoo bottles?

Actually I prefer having a bowel movement and maybe urinating as well and then going about my day. I'm not a child with ADHD that cannot not be engaged with something for a few short minutes.

 

[I7guy]

Exactly. Why claim its water resistant if they won't back up that claim.

OP, if you paid via a CC try contacting your company. They usually offer 90 days worth of damage protection and may reimburse you the $99.

Samsung has the same policies. Except it could be a manufacing defect or maybe the impact broke the water resistance.

 

[mbpowner]

Or the OP did get a defective unit. I've seen people swim with it and take it into the ocean. There are plenty of videos of people doing that. Therefore some units are water resistant. But what happened to the OP should be covered without question.

that's a tad bit ridiculousLOL, risking losing their such expensive phones in the ocean. i'm sure many would be so happy to do that

 

[IP7Plus]

I'm confused. I see all of these iphones 7's in underwater test in pools, ocean, etc and all work fine but this happens and it's broken? Makes me rethink getting my Note 7 back...I always take mine in the water when I am fishing in the reefs or boating, etc. and that is one reason I went from samsung to the iphone...but if it really is not ip67 rated....oh boy.

IP67 - "protected from immersion in water with a depth of up to 1 meter (3.2 feet) for up to 30 minutes."


This was my Note...skip to 1:58 to see it underwater. I was thinking I could do the same type of things with my 7 plus?

 

[The Game 161]

Weird, i used mine in the shower at work and was fine. Seen tests where people have used it in the sea for longer than what they should and it's fine. Crazy how just dropping it in the toilet would make this happen

 

[mmomega]

Moral of the story. Do not take your phone to the toilet.

Don't text and pee standing up ?


Joking aside. The day after I got mine we were out on a boat and it started raining it's ass off.
Everyone else was putting phones in pockets and bags and I said screw it, let's do this and kept shooting pics in the rain. It's still working and doesn't smell like urine.

Lucky ? /Shrug

 

[LKN]

Samsung has the same policies. Except it could be a manufacing defect or maybe the impact broke the water resistance.

How does the impact break water resistance?

The phone has rubber seals and water proof grills around the speaker according to ifixit teardown.

Water getting into simtray? I thought the sim tray had a rubber seal and is tighter fit than previous iPhones so not sure how an impact would break that.

I personally think it is a manufacturing defect and that is possible with any iPhine that comes off the line.

 

[mattopotamus]

I'm confused. I see all of these iphones 7's in underwater test in pools, ocean, etc and all work fine but this happens and it's broken? Makes me rethink getting my Note 7 back...I always take mine in the water when I am fishing in the reefs or boating, etc. and that is one reason I went from samsung to the iphone...but if it really is not ip67 rated....oh boy.

IP67 - "protected from immersion in water with a depth of up to 1 meter (3.2 feet) for up to 30 minutes."


This was my Note...skip to 1:58 to see it underwater. I was thinking I could do the same type of things with my 7 plus?

Weird, i used mine in the shower at work and was fine. Seen tests where people have used it in the sea for longer than what they should and it's fine. Crazy how just dropping it in the toilet would make this happen

Which screams that this is a manufacture defect and should be covered!

 

[willmtaylor]

Actually I prefer having a bowel movement and maybe urinating as well and then going about my day. I'm not a child with ADHD that cannot not be engaged with something for a few short minutes.

Oh I see. How evolved of you.

 

[DadBod630]

Oh I see. How evolved of you.

- Posted from my iPhone 7 sitting on the toilet

 

[willmtaylor]

- Posted from my iPhone 7 sitting on the toilet

I wish.

 

[Applejuiced]

See this should be covered under warranty. That is extremely annoying and stupid. You clearly didn't go past the IP67 rating and the phone died.

Yes but how would anyone know or prove what he's saying is accurate?
I can stay I dropped a glass of water on it when in reality I forgot it in my pocket while I'm in the jacuzzi
That's why Apple doesn't want to get involved with covering some or any liquid damage.

 

[willmtaylor]

Yes but how would anyone know or prove what he's saying is accurate?
I can stay I dropped a glass of water on it when in reality I forgot it in my pocket while I'm in the jacuzzi
That's why Apple doesn't want to get involved with covering some or any liquid damage.

With built-in accelerometers and barometers, I wonder if Apple couldn't develop some sort of diagnostic protocol to test exactly that.

To be clear, I don't see it happening, but I'd wager that they could if they so desired. I simply don't think they have any interest in it.

 

[mattopotamus]

Yes but how would anyone know or prove what he's saying is accurate?
I can stay I dropped a glass of water on it when in reality I forgot it in my pocket while I'm in the jacuzzi
That's why Apple doesn't want to get involved with covering some or any liquid damage.

Not really. People do it with AC+ all of the time. When they started just replacing screens instead of automatically giving you a new phone, people would destroy their phone to ensure they got a new one. You really have to side with what a customer says in regards to how the damage happened.

This is probably a big reason they reduced the screen replacement cost to $29 instead of the flat AC+ $99 replacement fee. I honestly told my sister to dunk her phone one time when she broke the screen. The rest of the phone was beat to hell and she wanted a new one. Didn't't want to chance just a screen replacement. It was by no means the right thing to do, but why pay the same price for a screen fix when you could have gotten a refurb for the same thing.

 

[Applejuiced]

With built-in accelerometers and barometers, I wonder if Apple couldn't develop some sort of diagnostic protocol to test exactly that.

To be clear, I don't see it happening, but I'd wager that they could if they so desired. I simply don't think they have any interest in it.

I doubt they would want to go that far.
Anyone can say oh man I barely got it wet or just splashed a few drops of water on it.
It's the phones fault or the companies fault.
It would never end.
[doublepost=1475610173][/doublepost]

Not really. People do it with AC+ all of the time. When they started just replacing screens instead of automatically giving you a new phone, people would destroy their phone to ensure they got a new one. You really have to side with what a customer says in regards to how the damage happened.

AC+ is a warranty that you pay upfront and have a deductible and only 2 occurrences fix. Totally different.
If you side and believe with whatever the customer claims then you will go out of business.

 

[mattopotamus]

I doubt they would want to go that far.
Anyone can say oh man I barely got it wet or just splashed a few drops of water on it.
It's the phones fault or the companies fault.
It would never end.
[doublepost=1475610173][/doublepost]

AC+ is a warranty that you pay upfront and have a deductible and only 2 occurrences fix. Totally different.
If you side and believe with whatever the customer claims then you will go out of business.

Agreed, but when you cannot prove how that water damage occurred you almost have to. You can't say, "well person A's was from rain and Person B was from intentional damage". They flat out have no way to tell.

 

[Applejuiced]

Agreed, but when you cannot prove how that water damage occurred you almost have to.

No you don't.
You say we don't cover any water damage at all.
I'm sure Apple thought of it a bit better and longer than me and you