I exchanged my X today because of a dead pixel .. got a new one that has dust in the lens. So far I don’t notice any effect on pics. Think I might just keep this one for now. Maybe in the future I’ll get it checked out
LOL! I take this as a sarcastic post and it’s funny, no kidding.Can’t we just use iFixit steps to take the camera out and blow out the dust? Seems like easy enough process.
I like my phone and don’t want to chance it with other defects, but little speckle is bugging the crap out of me.
What do you guys think?
A dust speck on the lens doesn’t effect the final photo.
Why is that?
I can absolutely relate to you. Examined my new phone after the exchange and it was perfect in the store. A few minutes after walking around the mall, examined it again and there it is, a dust speck. My last phone is perfect and I had it for days now. Good luck on your next exchange if you're planning to go further.Ok, just to keep you guys updated. I've just returned home from the Apple Store, turns out I didn't need a genius appointment as i'm within my 14 day return period. Explained that there was dust stuck in the camera lense, staff had no issues with me exchanging it for a new one. Opened it in store, examined camera lense with staff and no issues. They were really helpful, I was in and out within 30 minutes.
I have just set my brand new iPhone X up at home, put screen protector on and on the back of the phone noticed a small spec of dust in the bottom camera lense again!!
Whilst in the store, I looked at the staff members personal iPhone X which had no issues, i also looked at the display models which had no issues. Either I'm really unlucky or this really is a problem with weak seals perhaps.
Has anybody else got dust stuck in their lense?
I can absolutely relate to you. Examined my new phone after the exchange and it was perfect in the store. A few minutes after walking around the mall, examined it again and there it is, a dust speck. My last phone is perfect and I had it for days now. Good luck on your next exchange if you're planning to go further.
I just noticed when I look at the front camera at certain angles it looks like theres a crack in the lens or a massive speck. Camera works perfectly though. At other angles I don't see it. Maybe its the reflection of the lens at certain angles...
Ha, I was just searching for this exact issue. I noticed this on my front camera but after reading your post, I looked again and this time I rotated the phone and the speck/spot stayed toward the edge closest to me no matter what position the phone rotated. So I assume this is just some sort of reflection. Scared me for a moment.
Yeah, light reflections can sometimes fool you for being dust so examine your lens carefully before going back for a replacement.Ha, I was just searching for this exact issue. I noticed this on my front camera but after reading your post, I looked again and this time I rotated the phone and the speck/spot stayed toward the edge closest to me no matter what position the phone rotated. So I assume this is just some sort of reflection. Scared me for a moment.
How did that get past the demo unit QC?..LOL!I have spotted dust on display device in UK as well View attachment 733643 View attachment 733644
Yeah, light reflections can sometimes fool you for being dust so examine your lens carefully before going back for a replacement.
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How did that get past the demo unit QC?..LOL!
[doublepost=1510163772][/doublepost]Hi all I got 2 - 256GB phones a space grey and a silver. The space grey has like a very tiny longish dust particle from the edge of the lense but i cant see anything in the pictures.I told the Apple team, they weren't that surprised! I checked out other phones and they had dust as well.
Thoughts I would add what happened with my iPhone X. Got it on launch day noticed a day later there was some dust on the bottom camera and a little speck there as well. It did not affect the photos. Went to the Apple Store and they replaced it with a brand new one. Checked the lens whilst I was there briefly and in more detail when I got home and could not see any dust. Kept checking over the last few days and could not see anything in the lens. Today took a look at it and now can see a little dust on the bottom camera. So something is def coming in after use.
[doublepost=1510163772][/doublepost]Hi all I got 2 - 256GB phones a space grey and a silver. The space grey has like a very tiny longish dust particle from the edge of the lense but i cant see anything in the pictures.
I have played the exchange game before and trust me its not fun... apart from the dust all is good and I cant see it so i guess will stick to it. If an issue comes up I can Alway change it. View attachment 733666 View attachment 733667 View attachment 733668 View attachment 733665
If you’re not 100% happy with your purchase, you have to take care of it or you’ll never be totally happy. I know, there is always a chance you’ll be getting another with a defect, but the 14 day period is there for a reason and there are good units out there. It’s your call.This is my exact scenario too! Checked in the store, all was perfect after a short time using there was dust in there. And the pictures posted above showing the display models clearly show there is a factory defect. This should not be happening on an over £1000 phone. I am still deciding whether to replace mine for the second time, the spec of dust is more minor however I still have a tiny hairline scratch straight out of the box, but the display seems better with the colours on this replacement device so unsure at the moment whether to replace.