My husband had to show them macrumors page that had step by step instructions on how to do it. Because we were adding 2 lines, they were more willing to help.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iPhone ESim active on AT&T
- Thread starter rbalkun
- Start date
- Sort by reaction score
My husband had to show them macrumors page that had step by step instructions on how to do it. Because we were adding 2 lines, they were more willing to help.
So chatted with AT & T who told me they stopped with the eSim setup. Until December... I pressed for a reason and they couldn’t tell me. They did say eSim is NOT available on prepaid, only post paid.
I moved my main line to the esim and I have another AT&T sim for now. I have ordered a sim from Xfinity mobile. I'm going to see if I can get that to work so I have one on AT&T and one on VZW towers. Plus the Xfinity sim would be $8 less per month. I should have the sim next week, I'll follow this thread and report back.
Once I got the eSim from the ATT store, the process was so easy... I almost wish that the phone had 2 eSims so we can flip the lines back and forth w/o having to worry about going back to physical sims at all... as it is now I have to keep some lines on physical and some on eSim and use in particular combinations. The future looks pretty good on the eSim front.
Also once they get rid of the physical SIM they can improve waterproofing even further. No SIM tray.
And let’s hope we have dual sim WITHOUT standby mode.
You already can. It's not because you add a second eSIM profile that the line has to be active.
That’s what I meant. Both lines active at the same time. So if your on a call on primary, you can call out or receive a call on the secondary.
That's called Dual Active. Dual-SIM without standby would mean a phone where you have two SIMs, but you can only switch between them because when one is active, the other one is deactivated
Does anyone know what the carrier switching option is under cellular data settings?
View attachment 800202
View attachment 800202
Last edited:
if you’re asking what the switch does in the screenshot it moves your data connection to the line you’re speaking on during a call. If you typically set Primary as your voice line and Secondary as your data with the switch off you will not be able to use data while on a call. With the switch on data will move over to Primary until you end the call.
Likewise if you set data to primary like you have it in the screenshot, you need this on for a call on your secondary line if you want data and voice available while talking on the phone. I myself don’t make calls on my second line but do use it as the main data connection. My idea is once I hit the limit for hotspot or the limit for congestion I can move to my primary connection and have unrestricted access.
The guy at AT&T put it to me this way - if you are on a call and using data on an iPhone X, data will be 4G. If you use that switch, when you are on a call on Primary, data will switch to Secondary line and you will still have LTE data. Cool, but minimal value depending on how you use the phone.
Since I moved my AT&T sim to the eSim, my old visual voicemails stored locally on the phone have disappeared. I only have the old ones from the T-Mobile line. On the AT&T account I am only getting new messages. It’s not a syncing issue, it is an issue that my old locally stored messages disappeared.
Has anyone else experienced this?
Has anyone else experienced this?
Last edited:
AT&T is aware that it affects VVM that's why it holds off on eSIM
Useless and uninformed response.
This is nothing to do with AT&T. My VVM is syncing with my AT&T mailbox perfectly fine. These messages weren’t in my att mailbox but were locally stored on my phone.
The issue is the voicemails stored locally on my phone have disappeared. Seems like an Apple issue.
They do say that "it's a software issue" and that they are working with Apple. So I'm inclined to believe that it's an Apple issue. Maybe it will get fixed in time to be included in the release of 12.1.1.
This can also be a carrier issue as well.
You can try login to your AT&T account and reset your VM may help to resync your VMM. https://forums.att.com/t5/Apple/reset-voicemail/td-p/4296291
That's technically not an issue.
The iPhone stores locally messages that are not deleted from the phones but are deleted from the carrier's servers.
When that's the case, even a SIM swap will remove the messages. It's a security measure because the messages stored on iPhone are attached to the ICCID, not the phone number. Therefore the same concept applies when you move from SIM to eSIM.
If you still have your old SIM and put it back on your phone, even though there is no service, your messages should reappear on your phone.
I got my Xfinity Mobile SIM today. Called and got it activated. Took the line a few minutes to activate. Now it seems to be working, but I am still struggling to get the voicemails to work. I can tell you - whenever you switch out the physical sim, you lose your greeting on both voicemails. I had a hard time setting the greetings. I rebooted the phone and was able to set my AT&T voicemail. My Xfinity mobile voicemail still said "Voicemail Unavailable". So then I turned off my AT&T line and my Xfinity became my main line. Finally I was able to get it to set that voicemail up and set the greeting. Then I turned my AT&T line back on. Still give me some hassle messing with custom greetings. I called both lines though and the last greetings I set are still what is heard. So it seems I finally have AT&T and VZW on my phone. Best yet, since I have Xfinity internet and will use AT&T for my data, my "by the gig" plan with Xfinity Mobile will be $1.67/mo.