this method didn't work for me after multiple attempts
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"failed to personalize the software update" when updating to macOS Sequoia
- Thread starter 212rikanmofo
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As of this writing, a full hotfix is still scheduled for "end of week," targeting "by Sunday." I know this with certainty as I got off a call with Apple Senior Technical Support just this AM. That guidance is the internal memo they're being given on this issue. Whether it's treated as a .01 revision or something else entirely is up for speculation, but at this time, people can either pursue workaround solutions of the kind being discussed here in this forum or they can sit tight and wait for the hotfix.
Mac OS 15.1 Public Beta now available. I've already installed it up and running fine. https://9to5mac.com/2024/09/19/ios-...w-available-with-apple-intelligence-features/
Unfortunately, you've either got to wait for the official hotfix or head to an Apple Store to have a tech do a DFU Revive via another Mac they have on-hand.
Hi guys,
I’m returned from the Apple Store, with my Mac updated to 15.0.
The guy at the Genius Bar just told me that they restored it from DFU, nothing more and didn’t want to tell more about it.
So if you have an Apple Store nearby, they should fix it.
Good luck!
I’m returned from the Apple Store, with my Mac updated to 15.0.
The guy at the Genius Bar just told me that they restored it from DFU, nothing more and didn’t want to tell more about it.
So if you have an Apple Store nearby, they should fix it.
Good luck!
Well it installed but now i have another issue and any help is appreciated, i logged out of iCloud and now for some reason after the update when i try to log back in to the iCloud it wont even let me type in my email and password! This is such a messed up update, any suggestions please?
The Log out of iCloud hack worked for me. I could finally install the official version from the App Store:
Again:
- Load the version from the app store
- start the installation but stay in the first screen
- Log out of icloud
- Go on the Next steps in the installation
- complete the installation
- log into iCloud again
What a mess. But it worked.
Again:
- Load the version from the app store
- start the installation but stay in the first screen
- Log out of icloud
- Go on the Next steps in the installation
- complete the installation
- log into iCloud again
What a mess. But it worked.
I got the Failed To Personalize error on my wife's 13" M1 MacBook Pro updating to Public Beta 15.1 just now. Tried logging out of iCloud with no success. Logged back in to iCloud and turned off Find My Mac and tried installing again and that worked. Go figure. At least we are getting solutions. First time I've gotten the error while trying to update three different M processor Macs.
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Hey guys, so I am currently downloading Sequoia. I turned off the Find My Mac feature, and it's downloading. Will let you know if this works.
It has to be in this order? I'm trying to turn off Find My before downloading it and it keeps saying Authentication Error after I turn it off (and it automatically turns it back on/never does turn it off)
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Yes this work for me , turned off find my Mac then update worked..
Had the same issue when trying to update to Sequoia 15.1 beta just now.
Turning off and on wi-fi via the menu bar worked for me. Weird software bug because my wi-fi is working perfectly fine and I even ran a speed test which showed I am getting high enough speed without any packet loss. AirPort Extreme 6th gen wifi router btw
Turning off and on wi-fi via the menu bar worked for me. Weird software bug because my wi-fi is working perfectly fine and I even ran a speed test which showed I am getting high enough speed without any packet loss. AirPort Extreme 6th gen wifi router btw
I had this also ! Mean password for Apple acc was wrong !! 😑 solution RESTART!!! Then the password was right !!😋😋 Apple ….. 🤨🤨
I am able to solve this issue…. Just turn off find my mac and give it a try. It worked for me 😊😊
Because this workaround is not a guaranteed solution, Asmit! The bug is on a firmware, root level (as far as we know right now), and it's affecting systems in different ways. For some people, the Find My on-off workaround does the trick, for others the DFU Revive is required, and then for some (read: you), none of the current fixes work. As I mentioned earlier, you've either got to wait for the official hotfix (due by end-of-week) or head to an Apple Store to have a tech do a DFU Revive via another Mac they have on-hand.
If you are facing “Failed to personalize the software update. Please try again later” issue then just turn off the find my mac option and give it a try. It worked for me. 😊😊
If you are facing “Failed to personalize the software update. Please try again later” issue then just turn off the find my mac option and give it a try. It worked for me. 😊😊
Can confirmed disabling "Find my Mac" fixed the problem. I also disabled enhanced data protection for good measure.
guess we will find out in a hour if there is a fix really coming today 🤷♂️ thats when updates usually drop
Just be aware that Apple Senior Support has advised that this, particular, hotfix could take until true end-of-week (Sunday US Time) to deploy. Today would be great, but it may push into the weekend.