Phones Galaxy Note 7

[Roadstar]

Yeah that was already revealed in the thread about it ....
Samsung phone explodes in little 6 year old boy’s hands, burns him

Ah, I had missed that one. Thanks for the correction.

Nether the less it's just more bad publicity and regardless general consumers will associate it with the Note 7 anyway.

Yep, now when anything at all burns, there's a whole array of Note 7 references incoming. Just this morning we had news about a smallish shopping center being emptied in Rovaniemi when a cellphone in a box exploded and put out lots of smoke. Of course some people were guessing whether it was a Note 7 (even though it's still at least a couple of weeks before they arrive here), and it actually turned out to be a tablet - an iPad Air 1 in fact - that blew up most likely as a result of a botched battery replacement. Well, once the safe variants arrive, I hope there's some good news as well since there seems to be quite a lot of potential in that phone.

 

[MRU]

Yep, now when anything at all burns, there's a whole array of Note 7 references incoming.

Yeah, that's the problem. It's now simply 'associated' with it regardless of device, which is going to be very hard for Samsung to shake that association off. Even today in the newsfeed here is a teacher whose S7e did the same thing in a cafe, and of course the Note 7 was mentioned in regards to it.

 

[nviz22]

A S7 exploded in the UK, which "CCTV" caught. Faith in Samsung has been shot.

 

[MRU]

A S7 exploded in the UK, which "CCTV" caught. Faith in Samsung has been shot.

Yeah mentioned it above, I think Samsung will have no choice but to rebrand its stylus device going forward to distance itself from this Note association...

I'm taking bets on an S8 S-Pen variant.

 

[nviz22]

Yeah mentioned it above, I think Samsung will have no choice but to rebrand its stylus device going forward to distance itself from this Note association...

I'm taking bets on an S8 S-Pen variant.

I am considering filing a BBB (Better Business Bureau) report on Samsung to get my $ back for a private sale since their products are showing off as defective, but I honestly don't know if the hassle is worth it. I do know that I have to make a decision on the Jet Black iPhone 7+ or the Black iPhone 7+ and 32gb vs 128gb storage. Jet Black looks awesome, but the backorders are till November apparently.

 

[MRU]

I am considering filing a BBB (Better Business Bureau) report on Samsung to get my $ back for a private sale since their products are showing off as defective, but I honestly don't know if the hassle is worth it. I do know that I have to make a decision on the Jet Black iPhone 7+ or the Black iPhone 7+ and 32gb vs 128gb storage. Jet Black looks awesome, but the backorders are till November apparently.

Did you pay via CC at all ? Could you make a claim on the CC and they can do a traceback to recover the $ cost.

There will be others who bought from private sales and classifieds and likewise importers facing similar difficulties.

 

[nviz22]

Did you pay via CC at all ? Could you make a claim on the CC and they can do a traceback to recover the $ cost.

There will be others who bought from private sales and classifieds and likewise importers facing similar difficulties.

Yes, I did use a CC. Though I would feel bad for the private seller because he was making an honest sale from my perspective. Problem is that I sold the Gear VR that came with the Purchase. I have my own VR though.

 

[Oohara]

Yeah mentioned it above, I think Samsung will have no choice but to rebrand its stylus device going forward to distance itself from this Note association...

I'm taking bets on an S8 S-Pen variant.

Ok you're on I'll officially bet against you and say that the Note brand won't be sacked.

Why? I think the brand is strong enough to survive this crisis. The Note 7 did have a moment of true glory before those batteries started failing, and one that re-drew the smartphone map quite a bit. With this device IMO, Samsung had finally reached a level of aesthetic design that not only matched the iPhone but even surpassed it. This is a landmark. And as soon as the Note 7 comes back with new tested batteries and begins to spread among the phone buying public, this will again put the Note brand on the map in a lasting way. Its beauty will not be ignored.

I hear a lot of "yea, but it looks pretty much like my S7 Edge" but while this is technically true, essentially it couldn't be farther from the truth. The edge screens on the previous Edge models are all horribly unbalanced in terms of angles and proportions IMO, the devices are asymmetrical in an awkward manner and IMO just plain ugly. While instead, the Note 7 really nailed those proportions, the symmetry, flow... A stunning design, really on another level than anything they've ever produced.

So. I don't think there's a way forward from that point which includes simply turning their backs on that whole thing. Even if they could manufacture an S8 along the same principles - the Note is now associated with that particular design peak and this bond I believe will prove to be stronger than that to the admittedly severe battery issues.

Also I don't think they'd ever go for an S8 with a S Pen. That would be admitting their own failure in a way too blatant manner. The general public would respond with "LOL you think we're fooled that easy?" and buy them less than they would a brave Note 8 being delivered in a lush wrapping of sweet, sweet apologies, public corporate self-shaming, and a thick coat of deflecting the blame on mobile battery tech as a whole while devising a "new" battery tech devised to guarantee extra safety, perhaps including a very generous warranty policy to soothe our nerves.

Finally, could it even be that "any PR is good PR" will actually apply even in this case? I think it just might. If nothing else, these exploding batteries have certainly made everyone and their grandmother aware that there is such a thing as a "Galaxy Note". If Samsung can apologise and reassure their way back from this - which I think they can - the Note line could ride that ginormous PR wave right up to the top of next years device competition.

So yeah MRU...consider yourself bet against. May the best phone nerd win I guess we shall see the truth come beginning of next year when the S8 leaks begin showing up...

 

[Shanghaichica]

Yes, I did use a CC. Though I would feel bad for the private seller because he was making an honest sale from my perspective. Problem is that I sold the Gear VR that came with the Purchase. I have my own VR though.

So you want to return your S7 because of all the issues with the exploding batteries? How long ago did you buy it?

 

[MRU]

So yeah MRU...consider yourself bet against. May the best phone nerd win I guess we shall see the truth come beginning of next year when the S8 leaks begin showing up...

LOL. Deal.. The winner buys the loser a Guinness or at least a nerdy gentleman's digital pixelated version of a pint of Guinness

---

Come on 2017!! you're taking ages to get here already

 

[Oohara]

LOL. Deal.. The winner buys the loser a Guinness or at least a nerdy gentleman's digital pixelated version of a pint of Guinness

---

Come on 2017!! you're taking ages to get here already

Alrighty then! Good choice too as Guinness happens to be my quaff of choice at any time of the day....looking forward to that cold pint already

 

[Radon87000]

A S7 exploded in the UK, which "CCTV" caught. Faith in Samsung has been shot.

Heres another case
http://arstechnica.com/tech-policy/...g-after-suffering-burns-from-exploding-phone/

His S7 Edge exploded on May 30 and he sued Samsung today

 

[5105973]

Ok you're on I'll officially bet against you and say that the Note brand won't be sacked.

Why? I think the brand is strong enough to survive this crisis. The Note 7 did have a moment of true glory before those batteries started failing, and one that re-drew the smartphone map quite a bit. With this device IMO, Samsung had finally reached a level of aesthetic design that not only matched the iPhone but even surpassed it. This is a landmark. And as soon as the Note 7 comes back with new tested batteries and begins to spread among the phone buying public, this will again put the Note brand on the map in a lasting way. Its beauty will not be ignored.

I hear a lot of "yea, but it looks pretty much like my S7 Edge" but while this is technically true, essentially it couldn't be farther from the truth. The edge screens on the previous Edge models are all horribly unbalanced in terms of angles and proportions IMO, the devices are asymmetrical in an awkward manner and IMO just plain ugly. While instead, the Note 7 really nailed those proportions, the symmetry, flow... A stunning design, really on another level than anything they've ever produced.

So. I don't think there's a way forward from that point which includes simply turning their backs on that whole thing. Even if they could manufacture an S8 along the same principles - the Note is now associated with that particular design peak and this bond I believe will prove to be stronger than that to the admittedly severe battery issues.

Also I don't think they'd ever go for an S8 with a S Pen. That would be admitting their own failure in a way too blatant manner. The general public would respond with "LOL you think we're fooled that easy?" and buy them less than they would a brave Note 8 being delivered in a lush wrapping of sweet, sweet apologies, public corporate self-shaming, and a thick coat of deflecting the blame on mobile battery tech as a whole while devising a "new" battery tech devised to guarantee extra safety, perhaps including a very generous warranty policy to soothe our nerves.

Finally, could it even be that "any PR is good PR" will actually apply even in this case? I think it just might. If nothing else, these exploding batteries have certainly made everyone and their grandmother aware that there is such a thing as a "Galaxy Note". If Samsung can apologise and reassure their way back from this - which I think they can - the Note line could ride that ginormous PR wave right up to the top of next years device competition.

So yeah MRU...consider yourself bet against. May the best phone nerd win I guess we shall see the truth come beginning of next year when the S8 leaks begin showing up...

There is indeed the potential for that outcome. The Note 7 was a gorgeous device and it was a dream to use it while I had it. I HATE carrying large phones around but that Note 7 made me want to figure out a way to make it my daily driver. I still want one.

My husband is such an IPhone and Apple evangelist that everyone he knows actually became shocked and almost upset he made the Note 7 his daily driver for the brief time he has it and even now is using the S7 Edge over his iPhone 6S Plus. (He doesn't like the S7 Edge that much, though. But he wants to complete his reacquaintence with Android).

But Samsung has numerous issues to address to regain public trust. Even without the battery issue, there was another scandal brewing on the Exynos models. I haven't revisited that forum topic but apparently there was some sort of boot looping issue bricking an increasing number of Exynos versions.

http://forums.androidcentral.com/sa...0-issue-bootloop-issue-crashing-bricking.html

http://forums.androidcentral.com/sa...y-killed-my-note7-while-preparing-recall.html


Then there was the reported lag some on this forum experienced and other people on other forums were reporting. I'm not even talking about that infamous video where the IPhone 6S totally kicks the butt of a Note 7 on a speed test.

Also Qualcomm Snapdragon 810 was known to have overheating issues in some manufacturers phones. Snapdragon 820 was rumored to have the same issues but Samsung is said to have worked to mitigate them: https://9to5google.com/2015/10/27/samsung-snapdragon-820-overheating/

Samsung can build its own SOC so really they need to step it up because Apple is kicking their butts all over when it comes to designing these things.

I know my own confidence in Samsung has been shaken not by the Note 7 recall, but by my own problems with my S7 replacement overheating constantly, but too randomly and unpredictably for me to try and make an appointment with AT&T about it. The few who have, apparently get told this is normal, anyway. I can't even keep it in my pocket. I can feel it warming up in there. I try to keep it on a desk so it can dissipate heat from any processes that may be running amok.

If I were irrevocably stuck with this device because I had bought it out of choice, I would be so upset with Samsung right now and would vow to never get another one. Even my awful IPhone 6Plus that I wanted to chuck through the window didn't cause me a problem that meant I couldn't use it and carry it the way I wanted to. Using it was just kind of like prodding a grumpy tortoise, that's all. Fortunately my S7 is just a loaner and I'll be able to return it without incurring a restocking fee. Just in case, I have my Gear S2 watch packed and ready to go back with the phone itself before the full 14 day return period is over in a couple of days. I do not want to be stuck with this phone.

I am so sad about that. Looking at it, it is beautiful and everything I want. I love the features of Android on it. I even like TouchWiz. But it's not coming together right enough for me. Not with it randomly running so very hot.

Samsung should pare down its low end units and work on bringing an unprecedented focus on quality to a streamlined product line. And work with Android more to bring it under control so it doesn't launch rogue processes in the background that deplete the battery or heat the processor unexpectedly. I'm assuming it can be done because Samsung has already done an incredible amount of customization on the Android OS.

I can see them getting there. It's a shame they experienced this massive failure just when they finally succeeded in innovating something special and breaking out of their "Samesung" image.

 

[widgeteer]

Also I don't think they'd ever go for an S8 with a S Pen. That would be admitting their own failure in a way too blatant manner. The general public would respond with "LOL you think we're fooled that easy?" and buy them less than they would a brave Note 8 being delivered in a lush wrapping of sweet, sweet apologies, public corporate self-shaming, and a thick coat of deflecting the blame on mobile battery tech as a whole while devising a "new" battery tech devised to guarantee extra safety, perhaps including a very generous warranty policy to soothe our nerves.

Other than a massive recall of every Note 7 on the planet, costing billions in product and market share, you mean?

 

[5105973]

Heres another case
http://arstechnica.com/tech-policy/...g-after-suffering-burns-from-exploding-phone/

His S7 Edge exploded on May 30 and he sued Samsung today

Oh my God, that poor man!

But I have to revisit a post made by @mi7chy on another discussion and talk about similar explosions and burns made by IPhones. At least one incident happened to a child and resulted in similar ripping off of pants and nasty burns. There was no more heard about Apple's response to these cases. So we can only guess at the cause.

This gentleman is a construction worker so I wonder if he did something in his job that resulted in the phone becoming punctured without his noticing it. Or was it a spontaneous explosion as apparently happened to the woman in the UK? I hope the lawsuit will help shed light on if there is something wrong with Samsung phones in general, or if that was an isolated incident with identifiable and predictable causes that can be prevented against in the future.

 

[MRU]

What we will never know about these reprted faulty/exploding S7/s7e ones is what battery they are using.

It was reported that Samsung SDI did supply around 10% of the batteries for the S7/S7e range. Given what we know now of Samsung SDI battery skills, it would be very interesting to see if there is a correlation between those faulty ones on previous devices and if there is a direct link to Samsung SDI.

However Samsung will never reveal the details.

 

[Ludatyk]

Yeah mentioned it above, I think Samsung will have no choice but to rebrand its stylus device going forward to distance itself from this Note association...

I'm taking bets on an S8 S-Pen variant.

I'm kind of torn. If Samsung stays the course among all the negative press eventually it will play itself out. Meaning... if government authorities signs off on everything. Give out a written statement acknowledging that the problem has been resolved and Samsung is free to sell the Note7. Only then Samsung can turn this negative to a positive.

But, if authorities don't seem willing to be on board... then yes, it's over. I'm leaning toward it's over due to the fact if authorities give approval then if something else happen whether it be minor... they will be responsible along with Samsung.

 

[Radon87000]

Yet another incident.Note 7 catches fire in a car

http://www.dailymail.co.uk/news/art...hway-explosion-phone-blew-passenger-seat.html

 

[widgeteer]

I'm kind of torn. If Samsung stays the course among all the negative press eventually it will play itself out. Meaning... if government authorities signs off on everything. Give out a written statement acknowledging that the problem has been resolved and Samsung is free to sell the Note7. Only then Samsung can turn this negative to a positive.

But, if authorities don't seem willing to be on board... then yes, it's over. I'm leaning toward it's over due to the fact if authorities give approval then if something else happen whether it be minor... they will be responsible along with Samsung.

They're not going to be able to control the PR on the Note 8 based on what's happened with the Note 7, that's the angle everyone needs to remember. Virtually every headline and story around the Note 8 will reference the Note 7. Inescapable. This is why they're going to abandon the line. I think MRU is probably right - an S8 variant with an SPen would seem to be the way to go.

 

[Sevanw]

Lol, at all the overblown statements in this thread. Just enjoy another video from one of the many online clear thinkers (like myself) about the Best Phone of 2016. In my opinion of course, but a sentiment shared by many nonetheless. And this statement below from her is an example of a clear thinker. Glad we got people like her showing logic and clear thinking, rather than feeding off each other's "The Sky Is Falling" panic. Enjoy the first episode.

 

[Ludatyk]

They're not going to be able to control the PR on the Note 8 based on what's happened with the Note 7, that's the angle everyone needs to remember. Virtually every headline and story around the Note 8 will reference the Note 7. Inescapable. This is why they're going to abandon the line. I think MRU is probably right - an S8 variant with an SPen would seem to be the way to go.

But explain how that will solve anything?

At this point any Samsung phone announce will have questions of "will it explode?" Now, that's inescapable. Granted the Note7 is now associated with this issue. But all I'm saying is that up to this point Samsung needs a break, the gov authorities can be that break Samsung needs.

Why not stay the course? Push ahead... they have done alright up to this point. Continue to reward the users who stayed with the Samsung. There is plenty of users who exchanged for another Samsung device & some (like me) keeping the Note7 to exchange.

I just think sometimes staying the course... can pay off.

 

[MRU]

Lol, at all the overblown statements in this thread. Just enjoy another video from one of the many online clear thinkers (like myself) about the Best Phone of 2016. In my opinion of course, but a sentiment shared by many nonetheless. And this statement below from her is an example of a clear thinker. Glad we got people like her showing logic and clear thinking, rather than feeding off each other's "The Sky Is Falling" panic. Enjoy the first episode.

View attachment 651686

Apart from the fact if you follow Erica on Twitter and such, she made the video prior to the surge of reports, so her casual response to the issue was before the CSPC became involved and before Samsung changed to recommending that Note 7 devices should be turned off.

The only way she accommodated the changing landscape was in post edit, where by she added a 'more reports of explosions - exchange your devices now' pop up banner whilst she is talking.

And whilst the statement you posted is correct that it's only the batteries that are dangerous, the fact remains they are not user accessible, and no devices have been exchanged as yet for battery 'safe' ones.

If a battery explodes in the device it doesn't make a difference if it's the battery part or any other part as the end result is the same.

This is not doom mongering. It's fact.

 

[widgeteer]

Lol, at all the overblown statements in this thread. Just enjoy another video from one of the many online clear thinkers (like myself) about the Best Phone of 2016. In my opinion of course, but a sentiment shared by many nonetheless. And this statement below from her is an example of a clear thinker. Glad we got people like her showing logic and clear thinking, rather than feeding off each other's "The Sky Is Falling" panic. Enjoy the first episode.

Tell me where I can currently purchase the best phone of 2016, please?
[doublepost=1473868055][/doublepost]

But explain how that will solve anything?

At this point any Samsung phone announce will have questions of "will it explode?" Now, that's inescapable. Granted the Note7 is now associated with this issue. But all I'm saying is that up to this point Samsung needs a break, the gov authorities can be that break Samsung needs.

Why not stay the course? Push ahead... they have done alright up to this point. Continue to reward the users who stayed with the Samsung. There is plenty of users who exchanged for another Samsung device & some (like me) keeping the Note7 to exchange.

I just think sometimes staying the course... can pay off.

It's a marketing problem now. The issue isn't whether they get good phones into people's hands, they can no longer control the discourse of the Note line. It will now be the "exploding phone". The Note 8 will be awesome, and it will drag with it callbacks to an "exploding phone". So if you're Samsung you start worrying about how many consumers that reference will turn off? What percentage of buyers are you willing to give up based on "Now with less fire" jokes that will attach themselves to the Note 8? My guess is the number is far lower than you'd think. A Note type device that is no longer called the Note is a better means to control the conversation.

 

[The-Real-Deal82]

Lol, at all the overblown statements in this thread. Just enjoy another video from one of the many online clear thinkers (like myself) about the Best Phone of 2016. In my opinion of course, but a sentiment shared by many nonetheless. And this statement below from her is an example of a clear thinker. Glad we got people like her showing logic and clear thinking, rather than feeding off each other's "The Sky Is Falling" panic.

You are 'clear thinking' whatever that means when it comes to talking about your love for Samsung. You also enjoy ridiculing another well known brand and are known for it, so perhaps in this case you could understand the safety concerns within this discussion.

 

[mclld]

I cant believe there would be any sane person trying to make excuses or white knighting Samsung