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Google Backup and Sync not working on M1
- Thread starter dachshundx
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I think you are onto something here! I tried turning off sync as well, but the app still crashed ... however it gave me a new error message. Then upon restarting my computer a Backup and Sync message randomly popped up asking for permission to control "System Events" (see attached). Hadn't seen this before I turned off sync.
After granting permission Backup & Sync seemed to start properly. Then I went in and turned sync on. Seems to be working now (fingers crossed). Thanks for suggestion!
Still seems to be a problem here, with either Big Sur, Rosetta 2 or Backup & Sync / Filestream. As this clearly isn't a user-friendly process to fix (if it works at all), but maybe a work around or two.
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I followed these directions. Was able to get b&s to work—albeit had to delete the initial folders on my hard drive that B&S was sync'd with, meaning all of the synced drive content had to be re-downloaded to new folders. After restarting my computer a few days later, B&S is not working again (keeps shutting down with the same error message, see below). BTW I have two separate google drive accounts synced to my mac.
What's interesting is that I installed the 11.0.1 update (assume that's the update to which you are referring) prior to even starting on the Backup & Sync project. As mentioned above, the initial fix didn't work, but when I started up with sync turned off and then turned back on after launch, it started working. And it's still working today.
Well, isn't this thing random. I also have two drives installed. One for my personal files and one so I can sync with my main desktop computer at my business, which happens to be a Windows machine. After reading your post, I figured I'd test the reboot scenario on my MBP to see what happens. Turned it off. Turned it on. Both drives still working. Lot's of other stuff doesn't work, but B&S has been solidly since I first got it working.
I wish I could say the same for me...haven't been able to get it to work no matter which steps I follow. For now it's uninstalled and I'm waiting for an official update either from Google or Apple.
Same here, so annoying I have all my files on google drive and no, I won't switch to iCloud, I pay for google Photos and by extension I pay already for google drive, and I want a multiplatform solution.
Hi all,
I think I might have a solution! I tried to install the B&S with the Google account from my work and that worked instantly. That made me think it might have to do something with permissions. So what I did in order for it to work at my new MacBook Pro M1 is the following:
(I was so happy it worked after a week of messing around, I decided to create a MacRumors account just so I could share this solution ?)
Have a good day!
I think I might have a solution! I tried to install the B&S with the Google account from my work and that worked instantly. That made me think it might have to do something with permissions. So what I did in order for it to work at my new MacBook Pro M1 is the following:
- Open finder and go to the following folder: ~/Library/Application Support/Google (like cemetry_gates said)
- Delete the "Drive" folder there
- Reboot your computer
- Before you install anything, go to https://myaccount.google.com/permissions and scroll down to the bottom where you see Google-apps
- Revoke access for Backup and Sync from Google
- Re-open the Backup and Sync app and sign in using the link at the bottom that says: 'Having problems? Login using your browser' (my language is Dutch, so it might say something different)
- In the browser window that opens up, select your Google account and in the next step, accept permissions.
- You'll be redirected to the app so you can finish the installation.
(I was so happy it worked after a week of messing around, I decided to create a MacRumors account just so I could share this solution ?)
Have a good day!
I did exactly what you suggested but always the same problem. (MBP M1)
First error after installation and setup.
Error after restart.
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FIXED!!! - SOLVED!
See the post I made with step by step screenshots and instructions.
https://dtxmedia.com/error-8b227910-fix-m1-google-backup-and-sync/
Basically connect to your account with the browser instead of in the app.
See the post I made with step by step screenshots and instructions.
https://dtxmedia.com/error-8b227910-fix-m1-google-backup-and-sync/
Basically connect to your account with the browser instead of in the app.
Does not work for me unfortunately. Same error. Not B&S was working when I first received the MacBook (OS 11.0). Once the 11.0.1 update was applied it stopped working
Ah I was wondering what broke my B&S, but you're right its the 11.0.1 update. Yeah none of the fixes work for me either.
It suddenly worked last night. I couldn’t open it without crashing a few days ago.
You're right. It seems to be working; must've been an issue on Google's end.
Code:
defaults write com.google.GoogleDrive overlaysdisabled 1I've finally found a solution to this problem. Execute the above code in Terminal to see if yours is fixed as well.
Sadly, it did nothing for me. Is there a trick as to when to run this command or under what circumstances?