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Google Backup and Sync not working on M1
- Thread starter dachshundx
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To be clearer: I’m running 11.2 Beta and it’s not working, in all the same ways as everyone else here says.
I have finally given up and found a workaround. I moved the "Google Drive" folder off my M1 machine and onto my Synology server. I now save my files locally on the mounted Synology network drive and use Synology's "Cloud Sync" to keep the files synced on Google. That handles my home use of Google Drive.
When I work and travel, I use my Intel-based MBP and have no plans to upgrade that until Google fixes the backup and sync app.
When I work and travel, I use my Intel-based MBP and have no plans to upgrade that until Google fixes the backup and sync app.
I just switched Dropbox to the yearly plan to save a few bucks. Before doing that, I checked the pricing for Google storage even though Drive is a lot slower than Dropbox; I thought that because I am already paying for Google Workspace if it's more convenient I would switch back to Google once they sort out the software for M1. However I was shocked when I saw the pricing for adding extra storage to a single Google Workspace user!! I have a subscription for the Business Starter plan and I pay 6 bucks per user that includes 30GB of storage. If I bump that to say 2TB on my own user account to match the storage I have with Dropbox, it would cost a whopping 134 euros!! 
Buy more Drive storage for users - Google Workspace Admin Help
This is ridiculous. With the same company and service, if instead of just adding storage you upgrade the license for all users to the 12 bucks per month each, you get the same amount of storage per user. Are they nuts or what? So I'd have to upgrade all my users adding 6 bucks each, and the total would be a lot more expensive for me to just keep Dropbox at 9 bucks per month (paid annually).
Buy more Drive storage for users - Google Workspace Admin HelpThis is ridiculous. With the same company and service, if instead of just adding storage you upgrade the license for all users to the 12 bucks per month each, you get the same amount of storage per user. Are they nuts or what? So I'd have to upgrade all my users adding 6 bucks each, and the total would be a lot more expensive for me to just keep Dropbox at 9 bucks per month (paid annually).
The solution works for me as well. I did all the steps except step 1, multiple times and it never worked.
I thought the OP made a mistake and meant the absolute path of `/Library/App Support/....` but the OP is correct, it's a hidden folder in your _user_ directory. To get there you can use the menu in finder, Go -> Go to Folder and type "~/Library" and then you'll be navigated to the correct folder.
There must be a race condition somewhere in OSX that requires the hard delete of this folder, but I do believe that if those it's not working for _do_ delete the above folder and restart, that things will be peachy.
Backup and Sync doesn‘t work on my M1 MacBook.
I never liked it before. It doesn‘t remember indexing, therefore it indexes forever because I have a trillion of files.
In search of a solution I found insync. https://www.insynchq.com/
Being hesitant first because of the more „linuxish“ UI I already passed this before.
Now I was forced to use something else. I need selective sync, link sharing etc.
insync runs great since. So great I‘m going to replace Backup and Sync even on all my intel macs.
I do the rest with rsync, but this is just for separate backups I‘m doing.
I‘m in no way affiliated with insync, I‘m sure there are other similar tools on the Market.
Haven‘t found something better for Google Drive yet than it.
Hope this helps.
I never liked it before. It doesn‘t remember indexing, therefore it indexes forever because I have a trillion of files.
In search of a solution I found insync. https://www.insynchq.com/
Being hesitant first because of the more „linuxish“ UI I already passed this before.
Now I was forced to use something else. I need selective sync, link sharing etc.
insync runs great since. So great I‘m going to replace Backup and Sync even on all my intel macs.
I do the rest with rsync, but this is just for separate backups I‘m doing.
I‘m in no way affiliated with insync, I‘m sure there are other similar tools on the Market.
Haven‘t found something better for Google Drive yet than it.
Hope this helps.
Check out this thread for a link to a Reddit post that has a link to a new version supplied by Google business support to a user
https://forums.macrumors.com/threads/m1-macs-google-backup-sync-fix-official.2275957/
https://forums.macrumors.com/threads/m1-macs-google-backup-sync-fix-official.2275957/
Registered just to note that this was broken when I got my M1 Mini. Had tried a few of the tricks to get it to work but nothing worked yet.
After 11.1 was installed, I deleted backup and sync and reinstalled it (logged in via web not app) and it's working.
After 11.1 was installed, I deleted backup and sync and reinstalled it (logged in via web not app) and it's working.
Even with the newer version its still finicky. I still see some random crashes and in some cases it won't sync the folder icons properly.
Thank you SO much for the super helpful information! My wife had the exact same issue with Backup & Sync on her new M1 MBP. This resolved her problem.
This works for me finally!
Although I wonder how to download any specific build of Backup and Sync in general?
Not convinced it's a smart move to let Google have access to all your personal files.
I LOVE U!!Thanks a lot
I tried all the solutions in this discussion without results, yours is the only that worked for me! i have a mba 2020 11.1 version!
So I know people were having issues early on with Google Backup and Sync. According to a blog post for the latest update, it should be ironed out now. Because of how important some of my Drive data is, I just held off entirely for a native version so I was excited to rush and download it now that it's "fixed" only to find - according to Activity Monitor - that it's still running through Rosetta.
Can anyone who was having issues confirm that they're all fixed now? Is there really no native ARM build planned for the near future, only bandaids for the x86 build to hopefully not mess up?
Can anyone who was having issues confirm that they're all fixed now? Is there really no native ARM build planned for the near future, only bandaids for the x86 build to hopefully not mess up?
I've been running Backup and Sync on an M1 macbook air since December (prior to the latest update), and haven't noticed any issues.
And yes, the current (3.54) version of the application is still Intel (not Apple Silicon or Universal).
It's weird to me that they would explicitly word it in their changelog as "support for Apple M1 chip." It's not really support just because they've made the x86 binary more stable or whatever.
Classic Google -guess I'll be giving it a shot anyway. I hope it's easy to transition to an AS/Universal binary (as far as the Finder integration and having my drive files downloaded locally) - that's why I was holding off.I imagine they’ll ship a Universal binary at some point, but as for the timeline I’d say their confident wording about the x86 version in that recent update means we could be waiting quite a while. For what it’s worth, the most recent x86 build has actually been more stable for me than B&S on windows.
Yes, stable, but still using a lot of unnecessary resources via Rosetta. :-(
For sure. We can only hope they get around to shipping a native binary sooner rather than later.