Eh, I thought I won the screen lottery on the X but the pink stain that haunted me on my S8+ seems to be spreading on my X and the crispness looks to be “disintegrating” for lack of a better word. I’m having my husband take a look but I’m going to be returning my X, too, and go back to my 7 Plus awhile.https://twitter.com/joshuatopolsky/status/939979163888504832
I think I have to agree. yes, I know you have to play the screen lottery, but if you get a good one (like mine), I thoroughly think it's one of the best phones I've had.
We are just beginning the process of finding out what happened to my Pixel 2 return. Google is not at fault for that. It’s a missing package issue and the package went missing at the point where it was left at a mail room.
So basically there’s always some kind of QC lottery going on. Apple has a small advantage in having stores where you can make returns and purchases. But Google customer service is better than I expected and better than what I experienced with Samsung.