There are people at r/Pixel who need to RMA their 4/4 XL already. The same happened with the 3/3 XL; phones needed to be replaced on day one. It’s astonishing. I just don’t see this level of QC issues with other Android devices. At least I don’t see it on Reddit. I’ve never had any issues with any of my iPhones. It makes me scared to get a Pixel. The chances of me getting a bad device is probably low, but I read about people needing to RMA their device 5+ times months into owning it and it makes me apprehensive.
Google has a leadership problem. The company needs a stronger CEO. How can Sundar allow the Pixel line to be this bad? With the money Google has, they could make an impeccable phone and open up Google stores across the world to make repairs and customer service hassle-free. If Google at least tried, it could eventually be a Pixel vs. iPhone world. But I don’t think Google cares. It’s frustrating.
How do you introduce Face Unlock and not demand that all banking apps and apps in general have the proper face authentication in place prior to the device’s release? Why aren’t most of the apps still not implementing the new (or hell, even old) Material Design language into their apps (or even in some of Google’s own damn apps)? After Google told developers they needed their app icon to be a square so that it can look nice with any icon style, why didn’t many of the developers listen? I see so many apps in white frames because of this and they look ugly. I just don’t get it. As a CEO, I would be furious. I wouldn’t stand for this BS.