I thought Apple QC was good?

[sunking101]

I think Apple QC is pretty lousy. I've had multiple dodgy displays (yellowing, uneven colour, flickering etc), multiple loose buttons and differing performance between identical models....all over multiple devices. Sony, Samsung, Huawei and Samsung again have given me no such problems. Perfect devices (*in terms of manufacturing and QC) out of the box.

 

[symphony]

Whatever... I don’t have issue with my iPad Pro nor I do purposely looking for these issues. I slapped a Smart Keyboard Case and call it a day. I don’t download these white, grey or whatever pictures and looking for defects. I can spend my time in other things.
[doublepost=1556885781][/doublepost]

You can absolutely complain about Apple’s QC. If someone are going through 8 or 16 of them, I will feel he or she should just give up and buy something else. I simply do not understand the logic behind this.

Yes, you’re right. Your comprehension for defects and things in general is very lacking.

You’re careless to not check for defects on a $2000 device. Everyone should check for defects before it’s too late. Defects are defects, I don’t need to dumb it down for you and say that it isn’t normal, and blah, blah, blah

Buying a different product doesn’t solve anything when the person wants the new iPad for its design and functionality. smh it’s ridiculous that your answer to this is to buy a different product lol defects aren’t normal, therefore, shouldn’t exist on expensive products.

Anyway, you waste your time on here talking about defects instead of looking for your own... the latter will benefit you more. But it’s probably to late for you anyway. Go and waste some more time reading and talking about other people’s defects.

 

[dk001]

People and their expectations differ.
I always thought Apple QC was great. Now that I am on my 4th IPP G2 .... that has changed. My IPP issue was not fixable - they could only replace.

Issues also depend on the product. Someone mentioned hearing wind noise on a car. Window on my Evoque did that and I had it fixed. It was fixable. If it wasn't, then yeah, I would pursue a replacement.

 

[Shanghaichica]

Yes, you’re right. Your comprehension for defects and things in general is very lacking.

You’re careless to not check for defects on a $2000 device. Everyone should check for defects before it’s too late. Defects are defects, I don’t need to dumb it down for you and say that it isn’t normal, and blah, blah, blah

Buying a different product doesn’t solve anything when the person wants the new iPad for its design and functionality. smh it’s ridiculous that your answer to this is to buy a different product lol defects aren’t normal, therefore, shouldn’t exist on expensive products.

Anyway, you waste your time on here talking about defects instead of looking for your own... the latter will benefit you more. But it’s probably to late for you anyway. Go and waste some more time reading and talking about other people’s defects.

I would check for obvious defects that would effect my enjoyment of the device. If I can’t see any issue with the screen in the ways that I plan on using the device then there is no point in pixel peeping and looking for any defect.

 

[LovingTeddy]

People and their expectations differ.
I always thought Apple QC was great. Now that I am on my 4th IPP G2 .... that has changed. My IPP issue was not fixable - they could only replace.

Issues also depend on the product. Someone mentioned hearing wind noise on a car. Window on my Evoque did that and I had it fixed. It was fixable. If it wasn't, then yeah, I would pursue a replacement.

Good lucky on getting a replacement car... because you aren’t get any. My Toyota Corolla has been great other than wind noise.

This does not impact how car perform, so I don’t consider it as defects.

I am not going to purposefully looking for defects. If device functions perfectly, then I am happy.

 

[dk001]

Good lucky on getting a replacement car... because you aren’t get any. My Toyota Corolla has been great other than wind noise.

This does not impact how car perform, so I don’t consider it as defects.

I am not going to purposefully looking for defects. If device functions perfectly, then I am happy.

I look for defects.
Then again I don't nit-pick either. Well, I did with the Evoque. (didn't find anything )
Unless it was something really outrageous, it is fixable on a vehicle.

An iDevice? Maybe / Maybe Not.

 

[aevan]

A lesson to learn - Never complain about Apple QC on this forum. You will be judged, berated, called a liar or a fool.

Most people don't see minor imperfections, flaws or consider their purchase after it's been made. But if Apple wants to charge premium prices and advertise their products in such a way that I should be expecting the very best of tech, then I damn well expect to get a flawless product. It's metal and glass, it's not that hard considering the design and manufacturing Apple has chosen. And consistent screen calibration should be a priority. It certainly is when they pick their shop floor display models!

Some people are just realistic.

Apple charges premium because of the value to the customers and their brand, certainly. Not because the products are perfect at a molecular level. It’s not that most people don’t see minor imperfections, it’s that they accept them and focus on important things. Remember, a $1000 price tag does not mean “it will be 100% perfect in every little detail”, it means that the seller expects people will pay that price for various reasons.

A perfect product is not possible, especially at high volumes. If you go through 8 devices to get the perfect one, you’re just focusing on the wrong things. Because if you payed $1000 or more for “perfection” and not for what the product will enable you to do, you really overpaid it.

 

[jimmy_uk]

Some people are just realistic.

Apple charges premium because of the value to the customers and their brand, certainly. Not because the products are perfect at a molecular level. It’s not that most people don’t see minor imperfections, it’s that they accept them and focus on important things. Remember, a $1000 price tag does not mean “it will be 100% perfect in every little detail”, it means that the seller expects people will pay that price for various reasons.

A perfect product is not possible, especially at high volumes. If you go through 8 devices to get the perfect one, you’re just focusing on the wrong things. Because if you payed $1000 or more for “perfection” and not for what the product will enable you to do, you really overpaid it.

So out of the box: Because they use glass should be expect/accept some scratches? Because they use metals should we expect/accept some dents or bending? Because there's the use of paint should we expect/accept some chips? Because of screen variations should we expect/accept some poor calibration?

When did it become the norm that high ticket prices did not equal good solid craftsmanship and quality? Don't Apple pride themselves on quality products and customer service? I think that they do hence why they will accept customer returns and replacements, no questions asked. And yes mass production will always have batches of flawed or faulty products but it is my opinion that Apple should have better QC rather than pushing a flawed product out of the factory and simply hope that "they accept them and focus on important things...."

It is clear there will always be disagreement about this type of issue, especially from the Apple loyalists on these forums. What I dont like to read is the shear weight of judgement people make against others who have had problems with their purchase. The assumption always seems to be that there is a problem with the consumer, never that Apple are allowing faulty or flawed products into the consumers hands.

 

[LovingTeddy]

So out of the box: Because they use glass should be expect/accept some scratches? Because they use metals should we expect/accept some dents or bending? Because there's the use of paint should we expect/accept some chips? Because of screen variations should we expect/accept some poor calibration?

When did it become the norm that high ticket prices did not equal good solid craftsmanship and quality? Don't Apple pride themselves on quality products and customer service? I think that they do hence why they will accept customer returns and replacements, no questions asked. And yes mass production will always have batches of flawed or faulty products but it is my opinion that Apple should have better QC rather than pushing a flawed product out of the factory and simply hope that "they accept them and focus on important things...."

High price does not equal to good and solid craftsmanship. There are bunch of things sold for very high sticker price but has flaws.

I never understood why people would go through numbers of devices just because of few dents or scratches. And yes, glass or aluminum can be bent or scratches at factory. My time is more valuable than driving to Apple Store, waiting in line and go through exchange process. If the devices is functioning as it should, then I am OK with it, so does the mess majority it.

If someone’s OCD is to these insane level, they should seek for doctor’s advices.

 

[jimmy_uk]

High price does not equal to good and solid craftsmanship. There are bunch of things sold for very high sticker price but has flaws.

I never understood why people would go through numbers of devices just because of few dents or scratches. And yes, glass or aluminum can be bent or scratches at factory. My time is more valuable than driving to Apple Store, waiting in line and go through exchange process. If the devices is functioning as it should, then I am OK with it, so does the mess majority it.

If someone’s OCD is to these insane level, they should seek for doctor’s advices.

Truly I'm amazed you would use your "valuable time" to make money that you would happily part with for sub par products because your expectations are clearly low. But because your content with your lot, it is far from fair to claim others have OCD and should seek help. You do have alot of spare time to come at these people here though......

 

[dk001]

Some people are just realistic.

Apple charges premium because of the value to the customers and their brand, certainly. Not because the products are perfect at a molecular level. It’s not that most people don’t see minor imperfections, it’s that they accept them and focus on important things. Remember, a $1000 price tag does not mean “it will be 100% perfect in every little detail”, it means that the seller expects people will pay that price for various reasons.

A perfect product is not possible, especially at high volumes. If you go through 8 devices to get the perfect one, you’re just focusing on the wrong things. Because if you payed $1000 or more for “perfection” and not for what the product will enable you to do, you really overpaid it.

Absolutely disagree with that statement (see bold). If you engineer the quality into the product manufacture / assembly, your defects will set at an acceptable level. Six Sigma quality. It should set long term at a level that most customers will not encounter a defect.

Now design issue ... that is another story.

 

[s15119]

I've had 102 Ipads and I just can't find one that is just right for me. I'll just keep buying and complaining till I find the perfect one.

 

[aevan]

Truly I'm amazed you would use your "valuable time" to make money that you would happily part with for sub par products because your expectations are clearly low. But because your content with your lot, it is far from fair to claim others have OCD and should seek help. You do have alot of spare time to come at these people here though......

Since this is an iPad thread - let’s focus on the iPad. The latest iPad Pro is anything but a subpar product. It has an amazing, accurate screen, it has a fantastic mobile CPU, it is really light and portable and yet has a great battery life, it has one of the best styluses on the market (and this is coming from a long-time Wacom Pro Pen user), it has great sound and even the camera on it is good. So yeah, that costs money. Comparing it with other products professional artists use - like Surface Pro and Wacom MobileStudio Pro, iPad Pro is reasonably priced. And yes, these devices come with flaws and people return them too.

If your iPad Pro comes with a small physical defect, it sucks (and you can exchange it) - but even then, it’s not subpar by any means. Even amazing products can have a small flaw or two. Again, if it is too big for you - replace it. But if you go through 8 devices, maybe - just maybe - the problem is not in the product, but the owner.

The cost is not “because every single iPad is 100% perfect to the micrometer” it’d because it has industry leading performance, screen and stylus. These things cost. If you ever feel bad about it, go over to Wacom forums and check the quality complaints over $3000 Cintiqs, or see what people complain about with Surface devices. Things sometimes have faults. Sometimes minor, sometimes cosmetic, sometimes more serious.