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If anything irritates you about Apple.. what is it?
- Thread starter generik
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generik said:
My mistake. I was corrected... You can change the battery after all... it's all described in the thread.
Apple Care is a joke for anything other than an iPod. I used to be a system administrator and managed about 25 IBM ThinkPad’s for about 3 years.
One system's hard drive died, my client called me at 7PM telling me this, I called IBM at 7:15PM. 9AM the next day DHL was at my house with a new hard drive.
One system had the onboard video go insane, huge corruption of the graphics. I called IBM, the next day they came to our head quarters to fix the issue.
I personally recommend ThinkPad’s to anyone over Apple notebooks.
As for the desktops ... highly over priced. It's insane what they charge on those things.
The OS ... holy crap the finder is the most annoying thing ever; in fact it's why I switched back to Windows too. OS X also isn't as snappy as any of my Windows machines. Yes the hardware is the same, but I don't get that sensation that things are stupid fast.
The community ... this is the one thing that I hate the most about Apple. Apple users. The majority of them, even on this forum, are complete and utter zealots who have zero common sense, and if Steve Jobs wanted to have anal sex with them, they would agree.
The mice ... holy crap how hard is it to make a good mouse?! Microsoft makes fantastic mice, Logitech same thing, why can't Apple make a mouse that not only looks good, but feels amazing in your hand?!
The keyboard ... whatever happened to choosing if I want the keys to be flat on the desk, or rose a little via those small stands. That choice is gone. I have to deal with the raised keys, which is annoying since I love having my keyboard flat, just like my laptop.
Most Apple developers think like Apple does. "I don't care what the user wants, I'm going to make my software how I like it." Now the key word here is most, some developers care about what users have to say, but the majority don't. The only way you can make a product that kicks ass is if you listen to your customers.
The fact that OS X doesn't work on anything but Apple machines. I don't care if Apple doesn't support it, just throw it on a box and ship it out. You know what happens when PC users get it home and it doesn't work? They're going to tell their hardware manufactures to make drivers. Want to happen when drivers get made? It grows in popularity. The first computers were very very very much alike. It's not like now in 2006 where there are 80 billion little hardware companies making things as important as motherboards, or as meaningless as a modem. Back in the day there was the Intel motherboard, with the Intel chip, with the us robotics modem. Microsoft gave people a platform, and manufactures made products and drivers, developers made software, and users got choice.
I hate how Mac users can recite press releases to me verbatim. Yet they have no freaking clue what they're talking about when it comes to the hardware.
I'm going to stop this rant now and just say this. I was a Mac user for 3 months. I was impressed, but too many little things annoyed the hell out of me for me to stay on the platform. I'm back to using Windows XP.
I can't wait to see what 10.5 offers, and I can't wait to see what Vista offers, I'll compare the 2 myself and then make judgment. Right now everything I loved about OS X is being put into Vista so Vista is the more likely choice. Then again I'm hoping Leopard blows my freaking mind.
OS X 10.5 better be amazing, because if it isn't then I'm going to stop caring about the Mac platform really.
EDIT: And everything here is my opinion, you can quote me, insult me, call me out, I honestly don't care. The point of this thread was to tell people what I don't like about Apple.
One system's hard drive died, my client called me at 7PM telling me this, I called IBM at 7:15PM. 9AM the next day DHL was at my house with a new hard drive.
One system had the onboard video go insane, huge corruption of the graphics. I called IBM, the next day they came to our head quarters to fix the issue.
I personally recommend ThinkPad’s to anyone over Apple notebooks.
As for the desktops ... highly over priced. It's insane what they charge on those things.
The OS ... holy crap the finder is the most annoying thing ever; in fact it's why I switched back to Windows too. OS X also isn't as snappy as any of my Windows machines. Yes the hardware is the same, but I don't get that sensation that things are stupid fast.
The community ... this is the one thing that I hate the most about Apple. Apple users. The majority of them, even on this forum, are complete and utter zealots who have zero common sense, and if Steve Jobs wanted to have anal sex with them, they would agree.
The mice ... holy crap how hard is it to make a good mouse?! Microsoft makes fantastic mice, Logitech same thing, why can't Apple make a mouse that not only looks good, but feels amazing in your hand?!
The keyboard ... whatever happened to choosing if I want the keys to be flat on the desk, or rose a little via those small stands. That choice is gone. I have to deal with the raised keys, which is annoying since I love having my keyboard flat, just like my laptop.
Most Apple developers think like Apple does. "I don't care what the user wants, I'm going to make my software how I like it." Now the key word here is most, some developers care about what users have to say, but the majority don't. The only way you can make a product that kicks ass is if you listen to your customers.
The fact that OS X doesn't work on anything but Apple machines. I don't care if Apple doesn't support it, just throw it on a box and ship it out. You know what happens when PC users get it home and it doesn't work? They're going to tell their hardware manufactures to make drivers. Want to happen when drivers get made? It grows in popularity. The first computers were very very very much alike. It's not like now in 2006 where there are 80 billion little hardware companies making things as important as motherboards, or as meaningless as a modem. Back in the day there was the Intel motherboard, with the Intel chip, with the us robotics modem. Microsoft gave people a platform, and manufactures made products and drivers, developers made software, and users got choice.
I hate how Mac users can recite press releases to me verbatim. Yet they have no freaking clue what they're talking about when it comes to the hardware.
I'm going to stop this rant now and just say this. I was a Mac user for 3 months. I was impressed, but too many little things annoyed the hell out of me for me to stay on the platform. I'm back to using Windows XP.
I can't wait to see what 10.5 offers, and I can't wait to see what Vista offers, I'll compare the 2 myself and then make judgment. Right now everything I loved about OS X is being put into Vista so Vista is the more likely choice. Then again I'm hoping Leopard blows my freaking mind.
OS X 10.5 better be amazing, because if it isn't then I'm going to stop caring about the Mac platform really.
EDIT: And everything here is my opinion, you can quote me, insult me, call me out, I honestly don't care. The point of this thread was to tell people what I don't like about Apple.
generik said:
see above, they are removable in the remotes....
and my biggest complaint is having limited options when purchasing as mentioned already.
i don't need an iSight on my laptop.
or frontrow.
or an optical drive, give me an ultra portable!
HardLine said:
Really constructive and utterly objective, of course. 13 weeks with a Mac and all of a sudden you're an expert. Nice one.
Also, please show us a valid comparison between 'the highly over-priced' desktop and a near-as-dammit Dell or whatever... thanks.
HardLine said:
Is your experience with AppleCare also as a system administrator for multiple machines? I imagine that business-level customer support is better than that for the average consumer. If I have a Lenovo laptop go bad, I bet I can't call and have a new one in 14 hours. Just an observation.
You might have some good points in the other part of your post, but please don't write crap like this. It really costs you credibility.
HardLine said:
and since you posted it here, we can talk about it too. thats part of discussing things in this community, no?
HardLine said:
Perhaps you shouldn't be hanging around an Apple messageboard then?!
Every brand has its zealots - especially in technology. Sony has them. ATI has them. Nvidia has them. AMD has them. Intel has them. Nintendo has them. Microsoft even have a few (especially since the introduction of the Xbox).
I don't understand why people bother involving themselves in communities which they view with so much contempt. Don't you have something better to do with your life?
Mind you, I have nothing wrong with you having problems with Apple products etc
Mind you, I have nothing wrong with you having problems with Apple products etc
1. Recent choices that favoured form/cosmetics over function (for example, limited tilt of MBP's LCD, sharp edges on macbook, thin coating on blackbooks, sealed batteries in the ipods etc, the list goes on)
2. Poor quality control on notebook computers. Last year I got three powerbook 15" that were defect. This year, same thing with both macbook pro and macbooks. It's become laughable even.
3. Poor communication with customers. Apple doesn't release statements that they are working on fixing problems. Instead they wait until they have a solution and then release cryptic statements (example: the recent discoloration of macbooks, heat and whine of MBPs, etc). If they released statements when they were trying to fix something, there would much more goodwill among affected users.
4. One year warranty standard and a pathetic three month phone support. They need to change that, at least for the professional line. Levano would be an excellent example of a company with top-notch, extensive support. They truly stand behind their products. Apple should have at least one year for consumer products and three years for professional products, including telephone support for the whole period. It's infuriating to have to pay $50 to troubleshoot when the computer is still under warranty. I know that they don't charge you if it's a hardware fault, but still.....
5. Price point given poor quality control. If apple's quality control were better, I would happily pay a premium, but as it is today the premium is just because I want and need mac os. Recent laptop hardware is not attractive to me as long as it has so many issues. So, either improve quality control or lower prices.
I think Apple makes great software and has a lot of vision, but recently I feel they're skimping a lot on essentials.
2. Poor quality control on notebook computers. Last year I got three powerbook 15" that were defect. This year, same thing with both macbook pro and macbooks. It's become laughable even.
3. Poor communication with customers. Apple doesn't release statements that they are working on fixing problems. Instead they wait until they have a solution and then release cryptic statements (example: the recent discoloration of macbooks, heat and whine of MBPs, etc). If they released statements when they were trying to fix something, there would much more goodwill among affected users.
4. One year warranty standard and a pathetic three month phone support. They need to change that, at least for the professional line. Levano would be an excellent example of a company with top-notch, extensive support. They truly stand behind their products. Apple should have at least one year for consumer products and three years for professional products, including telephone support for the whole period. It's infuriating to have to pay $50 to troubleshoot when the computer is still under warranty. I know that they don't charge you if it's a hardware fault, but still.....
5. Price point given poor quality control. If apple's quality control were better, I would happily pay a premium, but as it is today the premium is just because I want and need mac os. Recent laptop hardware is not attractive to me as long as it has so many issues. So, either improve quality control or lower prices.
I think Apple makes great software and has a lot of vision, but recently I feel they're skimping a lot on essentials.
Gauchogolfer: these are my observations about the Mac community. Winblowz, Microsoft is evil, if apple release anything it’s amazing, I hear these things regularly and it’s quite discouraging. The term zealot shouldn’t be used lightly. The ThinkPad’s we got from newegg, it was a small start up web hosting company, not an official business per say.
My brother on the other hand, he manages about 100 IBM data centers at his job, in NYC. Whenever anything goes wrong, they usually show up in 6 hours or less. That’s the premium service lol!
EDIT: Of course I say some bad things and I'm getting torn a new anal sphincter, like I said if you want to "battle it out" just PM me.
Why do I stick here? Because not everyone here is blind. There are some users on here I love! Most importantly I feel that OS X has the potential to be something fantastic as soon as they get rid of all the little quirks. So it's going to be fun watching OS X thru time, and talking with the community about the new features it gets.
My brother on the other hand, he manages about 100 IBM data centers at his job, in NYC. Whenever anything goes wrong, they usually show up in 6 hours or less. That’s the premium service lol!
EDIT: Of course I say some bad things and I'm getting torn a new anal sphincter, like I said if you want to "battle it out" just PM me.
Why do I stick here? Because not everyone here is blind. There are some users on here I love! Most importantly I feel that OS X has the potential to be something fantastic as soon as they get rid of all the little quirks. So it's going to be fun watching OS X thru time, and talking with the community about the new features it gets.
FleurDuMal said:Perhaps you shouldn't be hanging around an Apple messageboard then?!
Every brand has its zealots - especially in technology. Sony has them. ATI has them. Nvidia has them. AMD has them. Intel has them. Nintendo has them. Microsoft even have a few (especially since the introduction of the Xbox).
I thought he had a lot of valid points and this thread is asking him to explain what irritates him.
HardLine said:
Now why should I do that?
I'm calling out some of your erroneous statements and expect what I would of any other member here, including myself... i.e. to explain, clarify or substantiate them without resorting to crass and infantile insults about the members of this forum.
HardLine said:
I think you can make "apple fanboy" type statements without resorting to anal sex references.
As for the apple support, you didn't answer the question of whether you know anyone who manages 100 Apple xServes or Powermacs, etc. for a larger company. I can almost guarantee you that they get an equal level of service.
HardLine said:
Of course there are people like that. But really, you think the majority of people on here use phrases like "Winblowz", etc?! Compared to your average general computing/technology messageboard, this one is remarkably mature and intelligent. Spend anytime on tomshardware.com forums and you'll see what I mean.
I personally put this down to the low proportion of gamers that choose Mac's - and those that do aren't usually the types that are spending daddy's money on their new shiny toy.
Actually on the other track, one thing I hate about Apple is that owning a Mac seems to allow others to assume that I'm a zealot who hates Microsoft, doesn't have any clue about computers in general, can't use a 2-button mouse and worships at Steve Jobs feet.
I just own a Mac and enjoy using it; that doesn't extrapolate to fanboi (or girl) zealot
I just own a Mac and enjoy using it; that doesn't extrapolate to fanboi (or girl) zealot
Blue Velvet said:
Because the entire point of this thread is for users, as in you, i, everyone in here posting, to tell each other what we don't like about apple.
If you don't like the reasons I listed then PM me, because what we are doing now is called derailing.
Yes I pushed a few buttons, but you know what, buttons need to be pushed in order for change to occur.
So i restate, whatever you don't like, feel free to PM me. Otherwise keep this thread about what it's originally meant to be, people complaining about Apple.
L
Lau
Guest
Applespider said:
Absolutely! I couldn't agree more. My arse is definitely off-limits to Mr Jobs.
HardLine said:
Fine. Dodge the issue. Don't substantiate your ridiculously haughty, self-important and overblown statements and slurs... we'll all think that much better of you.
Do you honestly expect people not to challenge what they see as falsehoods?
*sigh*
generik said:
It is Dell/Acer/MS people who come on Apple websites and post false, or exaggerated things to discourage people from switching. It is so lame and obvious.