No, not fair at all! You're not running any software that would interfere with hardware, based on what I can remember from your epic saga.iGary said:OK - Honest opinion...
Is it fair for Apple to say that a "third-party" software is to blame?
I mean my iBook runs the same stuff perfectly...
The fact that software works on an iBook without fault, though, doesn't prove anything about a PowerMac. There are plenty of software titles with problems which only affect a specific model, so Apple considering it a possibility is fair as a general rule, but not applicable in your particular case. Unless, of course, you've downloaded and installed the "Fracking™ Nightmare Widget" or Steve Ballmer's "***** Kill You! 2006."