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iMac 2020, 5700XT - graphical glitch?
- Thread starter torifile
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Installed. Multiple white line issues with just Safari open.
Corner issue still there, too. No difference, folks. Sharp corners and white lines persist in Big Sur beta 6.
Wow ? that was fast! Like I feared, they most likely won’t even touch this until nearing the BS GM. ?
This really sounds like AMD is going to have to be involved. Who knows how long that will take...?
Well I’d hoped that when Apple saw a handful of these machines get returned that they would get on it. Wishful thinking...
I hope you are right, but Apple has done crazier things. I recall a few times when a machine came out right before an OS update that had issues and Apple’s response was to update to the next OS. Kind of a crappy tactic to make the transition numbers look good don’t ya think?
I'm not! The fact that they have been in touch with @kkh and others is actually really reassuring. In fact, I would have been surprised if a driver issue (assuming that is what this is) was fixed or updated as part of the beta for the next OS release.
I don’t know how Apple would issue a driver update — if that is the problem — but if it wasn't included as part of a point release/roll-up alongside other security or bug fixes, Apple does have a history of offering supplemental updates for specific models.
Maybe it’s because my day job is at a massive software company (not on the operating system, on the cloud stuff — but I have friends who work on the OS), but I’m pretty patient for them to investigate the issue. We get access to tons of telemetry about crashes and bugs and do a really good job (imho) of looking out for issues and trying to track down and solve problems, but it’s hard and can take time to replicate, figure out the issue, fix the issue, test to make sure the fix doesn’t cause another problem or regression, and then ship a fix. And since AMD is part of this too, it could mean coordinating with their engineers and their proceases.
I totally understand being frustrated and annoyed — but as long as Apple is talking to users and appears to be working on it in some way, I feel OK. Now, if another month goes by with no traction or movement, that’s another story. But I’m not losing hope yet.
The 5700XT machines have been in customer's hands for just over two weeks. I’m OK with giving it more time. For those that aren’t, I fully understand.
If you have friends who works for Apple developing the OS, can't you go direct to them and push this issue up the ladder?
I agree with a lot of what you’re saying, but I’m still apprehensive simply because I don’t want this to be a BS fix only. I’ve seen that happen before. Forcing people not ready to break all their software compatibility to upgrade to an infant OS in order to fix a bug. Where I will give Apple some lenience however is in knowing they have to deal with AMD on this. It’s not totally in their court.
But if those version numbers are to be believed, BS beta 6 has newer drivers. Actually a considerable jump in numbers. But the issues persist. Are these supposed to address issues, as determined by Apple and AMD? Are these what they consider 100% compatible drivers since they waited until beta 6 to say it's compatible with the machines we have?
I honestly have no clue. But part of me thinks they simply change version numbers with each revision. I could be totally wrong.
I just don’t think they’ve even addressed the issues with these machines yet. It does shock me that such sloppiness gets by them to begin with though!
I'd be surprised if Apple doesn't know about this issue by now, as it's now being picked up as a news item on some of the popular tech news websites. Either that, or the entire Apple team works inside a securely-enclosed bubble environment that has no connection to the outside world what-so-ever.
Oh I’m positive they know. They’re just playing the typical Apple silence card. It’s extremely frustrating and disappointing. A little transparency would go a long way with that company!
Well, if you've worked at any kind of a tech company (be it apps, SaaS, physical products), it's always a deliberate balancing act of a) what you own from day one because you just can't do anything else, b) what you thoroughly investigate first and then ask your marketing department to spin some good verbiage for, and c) what you just remain silent about. As frustrating as this is to me as a customer -- having spent $5k on a machine with obvious dings -- I also do understand 100% that this is a tiny blip on a massive radar screen. As a very loyal Apple customer, I am simply asking them to look into this and fix it as soon as possible. While I want an immediate fix, to feel that what I purchased is 100% what I paid for, I also understand that there may be thousands of more important tasks lined up before this one. Just fix it. Fix it for Catalina. Fix it for Big Sur.
Just a heads up if you have already tried installing beta 5 on your iMac 2020, you need to cleanse all of it before you unenroll and enroll in the beta program again. Otherwise it will try and install beta 5 again (which doesn't work).
I had to disable SIP and remove the macOS install folder and the install receipt (search for "macOS" including system files), then it redownloaded and installed.
Beta 6 does indeed work (minus "hey Siri")
I had to disable SIP and remove the macOS install folder and the install receipt (search for "macOS" including system files), then it redownloaded and installed.
Beta 6 does indeed work (minus "hey Siri")
I had previously written (there are so many posts, I can't even find it) that I didn't think the white horizontal line was showing up when I was remotely viewing my work PC desktop. I use Microsoft Remote Desktop from my iMac to connect to my work PC. But yesterday, I'm pretty sure I saw a quick flash of lighting while viewing my work PC desktop. So scratch my prior theory on that.