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iMac (Retina 5K, 27-inch, 2020) Order Thread

assisterah

assisterah

macrumors member
Oct 22, 2008
47
30
Screen Shot 2020-08-14 at 8.04.45 AM.png


Finally pulled the trigger. Ordered on Aug 14, arrives Sep 8 - Sep 15.
Let's see how long it takes.
 
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C

chill991

macrumors member
Apr 8, 2020
93
53
Ordered 8/6 and mine still says processing 10core - 5700XT - 4TB

target is still 8/21-28. I'm thinking closer to the 28th, was hoping for sooner.
 
Spk1

Spk1

macrumors member
May 11, 2004
74
50
Winnipeg, Canada
Ordered today:


27-inch iMac with Retina 5K display
Hardware
  • Standard glass
  • 3.8GHz 8-core 10th-generation Intel Core i7 processor, Turbo Boost up to 5.0GHz
  • 8GB 2666MHz DDR4 memory
  • Radeon Pro 5700 XT with 16GB of GDDR6 memory
  • 2TB SSD storage
  • Gigabit Ethernet
  • Magic Mouse 2
  • Magic Keyboard with Numeric Keypad - US English
  • Accessory Kit
Software
  • Pages, Numbers, Keynote
  • Photos, iMovie, GarageBand
  • macOS
AppleCare+ for iMac
Automatically registered with your Apple hardware.

Delivers September 10-17 to Winnipeg, Canada
 
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A

akbıyık

macrumors newbie
Sep 21, 2015
16
13
Ordered today. ETA: 16-23 Sept
  • Standard glass
  • 3.6GHz 10-core 10th-generation Intel Core i9 processor, Turbo Boost up to 5.0GHz
  • 8GB 2666MHz DDR4 memory
  • Radeon Pro 5700 XT with 16GB of GDDR6 memory
  • 1TB SSD storage
  • Gigabit Ethernet
  • Magic Trackpad 2
  • Magic Keyboard with Numeric Keypad - US English
  • Accessory Kit
 
M

mlsusa

macrumors regular
Sep 17, 2012
206
88
I couldn't take it any more and gave in. Even though I knew I should leave it alone and not constantly check my order status, that in the grand scheme of things this wait is nothing and that I should just let it run its due course, and that nothing would come out of a chat with support, I reached out to support anyway to ask what's going on with my order. And as I expected, I got nothing. But at least I was given confirmation, for whatever it's worth, that there isn't some random issue showing up on their end that's holding up the order. I was given the mantra, "it's in high demand and it will ship soon." Of course, I have to take all that with a grain of salt since there were many telling signs in the conversation that the rep was reading from a script and not listening to any background details I was giving them.

As much as I know I need to be patient, at this point this feels like when you go to a restaurant and order food to go, while you're waiting everyone else that came after you got their order even though their order looks almost the same or more complicated than yours. So you go up to the counter to check what's happening with your order just to make sure they didn't lose it, because that's possible and if it is what happened then they won't know unless you ask. But of course in this case it's very unlikely the order was lost, but maybe it got stuck in some queue for some reason that needed someone to look into and clear up.

Anyways, I really need to stop checking my order status since it's just going to keep driving me crazy. I know it will eventually get taken care of and shipped, but I can't help but keep checking.
 
lawlietkm

lawlietkm

macrumors regular
Aug 13, 2020
105
33
mlsusa said:
I couldn't take it any more and gave in. Even though I knew I should leave it alone and not constantly check my order status, that in the grand scheme of things this wait is nothing and that I should just let it run its due course, and that nothing would come out of a chat with support, I reached out to support anyway to ask what's going on with my order. And as I expected, I got nothing. But at least I was given confirmation, for whatever it's worth, that there isn't some random issue showing up on their end that's holding up the order. I was given the mantra, "it's in high demand and it will ship soon." Of course, I have to take all that with a grain of salt since there were many telling signs in the conversation that the rep was reading from a script and not listening to any background details I was giving them.

As much as I know I need to be patient, at this point this feels like when you go to a restaurant and order food to go, while you're waiting everyone else that came after you got their order even though their order looks almost the same or more complicated than yours. So you go up to the counter to check what's happening with your order just to make sure they didn't lose it, because that's possible and if it is what happened then they won't know unless you ask. But of course in this case it's very unlikely the order was lost, but maybe it got stuck in some queue for some reason that needed someone to look into and clear up.

Anyways, I really need to stop checking my order status since it's just going to keep driving me crazy. I know it will eventually get taken care of and shipped, but I can't help but keep checking.
Click to expand...

wow you gotta chill down and focusing on something else lmao
 
M

mscampingdiva

macrumors member
Sep 25, 2012
90
35
mlsusa said:
I couldn't take it any more and gave in. Even though I knew I should leave it alone and not constantly check my order status, that in the grand scheme of things this wait is nothing and that I should just let it run its due course, and that nothing would come out of a chat with support, I reached out to support anyway to ask what's going on with my order. And as I expected, I got nothing. But at least I was given confirmation, for whatever it's worth, that there isn't some random issue showing up on their end that's holding up the order. I was given the mantra, "it's in high demand and it will ship soon." Of course, I have to take all that with a grain of salt since there were many telling signs in the conversation that the rep was reading from a script and not listening to any background details I was giving them.

As much as I know I need to be patient, at this point this feels like when you go to a restaurant and order food to go, while you're waiting everyone else that came after you got their order even though their order looks almost the same or more complicated than yours. So you go up to the counter to check what's happening with your order just to make sure they didn't lose it, because that's possible and if it is what happened then they won't know unless you ask. But of course in this case it's very unlikely the order was lost, but maybe it got stuck in some queue for some reason that needed someone to look into and clear up.

Anyways, I really need to stop checking my order status since it's just going to keep driving me crazy. I know it will eventually get taken care of and shipped, but I can't help but keep checking.
Click to expand...
I totally get it. I ordered on the 5th and it’s still processing. You aren’t alone. It’s driving me nuts.
 
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timothevs

timothevs

macrumors 6502a
Nov 17, 2007
502
140
FL
Aye, add me to the August 9 people. Still in processing - but the free Airpods are here. Whee.
I really wish I hadn't been so quick to list my Late 2015 iMac for sale. It sold already and I have another two-three weeks before the new iMac shows up.
Self goal :/

Does anyone know what happens when you promise Apple a trade-in and then do not deliver?
 
M

mlsusa

macrumors regular
Sep 17, 2012
206
88
lawlietkm said:
tbh I couldn't agree more, it's been like only 4/5 days and I'm already feeling liek it's been an eternity
Click to expand...
In my case, today is day 10 since I placed my order (placed it on the 5th). But I agree I really need to just chill and focus on other things. And it's not like there aren't other things to focus. Easier said than done though.
 
L

lex22

macrumors member
Sep 14, 2015
64
64
lex22 said:
My BTO just got delayed. Original ship date was August 20-27, but now its September 2-10. :confused:
Click to expand...

My system was just upgraded to "preparing to ship," although it still shows a delivery date between Sept. 2-10.
 
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antiga

macrumors regular
Aug 12, 2020
185
246
I know I'm splitting hairs here -- but for those that went from Processing -> Preparing to Ship and were refreshing often enough to have a good idea of the time of day that happened, when does that usually occur?
 
T

torifile

macrumors regular
Aug 10, 2020
158
161
antiga said:
I know I'm splitting hairs here -- but for those that went from Processing -> Preparing to Ship and were refreshing often enough to have a good idea of the time of day that happened, when does that usually occur?
Click to expand...
I’m ashamed to admit, I check last thing each night and first thing each morning. But FOR SCIENCE, I’ll let you know it switched from “processing” to “preparing shipment” some time between midnight and 6:30 AM eastern time. Yeah, I don’t get enough sleep...
 
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lex22

macrumors member
Sep 14, 2015
64
64
antiga said:
I know I'm splitting hairs here -- but for those that went from Processing -> Preparing to Ship and were refreshing often enough to have a good idea of the time of day that happened, when does that usually occur?
Click to expand...
For me it was sometime between last night (CA time) and this morning. That's as granular a I can get.
 
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Droobiemus

macrumors member
Feb 7, 2014
56
54
I have a new status under processing. Instead of the usual, "We have everything we need for your order", I now see:
"As soon as the item is ready, we’ll send you an update." Progress?
 
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