iMac (Retina 5K, 27-inch, 2020) Order Thread

[PieTunes]

My custom iMac has finally arrived this morning. Not at my home just yet, but at the nearby UPS customer/sorting facility where I told them to hold it for pickup. Arrived exactly on time as originally estimated. A recap:

iMac, iMac - A Young AIO's Not So Erotic Journey from Cork to San Diego

August 4 - Order placed for custom iMac with the $2299 model with upgrades to the 5700XT, 1TB SSD, and keyboard with numeric keypad. Delivery estimate August 19-21. Education discounts applied as well.
August 8 - Apple charged my Amex. Web order details still show Processing.
August 11 - Apple tried to charge my Amex again for the whole amount, Amex declined for my protection. Web order detail progress stalled. Called Apple, they admit their system tried to over authorize and apologized as they already had my money but couldn't tell me why. Forwarded to payments team for resolution. But could take up to 5 business days? WTF.
August 12 - Payments team resolved the issue. Web order details are back to normal, progress bar back to Processing.
August 14 - Shipped from Cork to Shannon to Dublin to Cologne, Germany, all in the span of a day.
August 17 - Departs Germany, arrives in the UK.
August 18 - Clears customs, departs the UK and arrives at UPS Worldport in Louisville, KY. Single import scan.
August 18 - Departs Louisville and arrives in San Diego.
August 19 - Placed on truck and driven to UPS facility for customer pickup.

All in all a pretty quick and smooth journey and experienced no hiccups along the way. Taking the day off tomorrow to pickup and set up the new machine.

 

[Alexander T. Clark]

My custom iMac has finally arrived this morning. Not at my home just yet, but at the nearby UPS customer/sorting facility where I told them to hold it for pickup. Arrived exactly on time as originally estimated. A recap:

iMac, iMac - A Young AIO's Not So Erotic Journey from Cork to San Diego

August 4 - Order placed for custom iMac with the $2299 model with upgrades to the 5700XT, 1TB SSD, and keyboard with numeric keypad. Delivery estimate August 19-21. Education discounts applied as well.
August 8 - Apple charged my Amex. Web order details still show Processing.
August 11 - Apple tried to charge my Amex again for the whole amount, Amex declined for my protection. Web order detail progress stalled. Called Apple, they admit their system tried to over authorize and apologized as they already had my money but couldn't tell me why. Forwarded to payments team for resolution. But could take up to 5 business days? WTF.
August 12 - Payments team resolved the issue. Web order details are back to normal, progress bar back to Processing.
August 14 - Shipped from Cork to Shannon to Dublin to Cologne, Germany, all in the span of a day.
August 17 - Departs Germany, arrives in the UK.
August 18 - Clears customs, departs the UK and arrives at UPS Worldport in Louisville, KY. Single import scan.
August 18 - Departs Louisville and arrives in San Diego.
August 19 - Placed on truck and driven to UPS facility for customer pickup.

All in all a pretty quick and smooth journey and experienced no hiccups along the way. Taking the day off tomorrow to pickup and set up the new machine.

Well pretty quick ! I'm in UK ordered 10th and expecting 24-1st ..I guess come from Ireland

 

[noir_et_noir]

Partner ordered 6th:

27-inch iMac with Retina 5K display​

With the following configuration: Nano-texture glass 3.6GHz 10-core 10th-generation Intel Core i9 processor, Turbo Boost up to 5.0GHz 8GB 2666MHz DDR4 memory Radeon Pro 5700 XT with 16GB of GDDR6 memory 1TB SSD storage Gigabit Ethernet​

Initial delivery date 21st-28th. Finally received tracking this morning for ETA of 26th. Was hoping for before the weekend, but gotta deal.

Waiting to test out in person before buying identical above with 10gigabit for myself.

 

[lawlietkm]

Just got another notification, initially planned to receive the iMac on Wednesday 26th, then Friday 21 and now UPS says tomorrow (20th), so excited!

 

[PieTunes]

Well pretty quick ! I'm in UK ordered 10th and expecting 24-1st ..I guess come from Ireland

Lots of orders appear to be moving and arriving earlier or right at the beginning of that estimated delivery window. Hopefully yours is also one of them!

 

[antiga]

August 6th order:
i9, 5700 XT, 1TB, 10Gigabit.

Finally moved to "Preparing to Ship" at ~10:00AM EST.

 

[iseras]

Ordered the fastest stock 27’ on the 11th. I only changed the keyboard from french to American English, which pushed the delivery date from next day to August 19-26. Still ”Processing”. Really a strange.

 

[RyanXM]

It’s here!

 

[jonthegeologist]

So who knows where my BTO is now ...

The UPS tracking says it left Dublin almost 48 hours ago, but it has failed to arrive anywhere. Hell of a flight!

Meanwhile, UPS *also* claim they’re delivering by end of day today which means in the next 5 mins here in the UK.

Apple still suggesting Friday which feels more likely.

Frustrating

 

[PBG4 Dude]

It would seem that Covid has completely scrambled UPS’ ability to run “the tightest ship in the shipping business”.

 

[Mikeeee]

So who knows where my BTO is now ...

The UPS tracking says it left Dublin almost 48 hours ago, but it has failed to arrive anywhere. Hell of a flight!

Meanwhile, UPS *also* claim they’re delivering by end of day today which means in the next 5 mins here in the UK.

Apple still suggesting Friday which feels more likely.

Frustrating

Also UPS. Unfortunately Apple doesn't give us the choice of UPS or Fedex. My package has been in transit for 31 hours.

 

[Lori65]

I also got the “released by the customs agency” at 7:59. So strange!

Mine isn’t “out for delivery” yet but it’s at the the distribution center 15 minutes away! Yay!!!

It was nice to have others to ride the UPS roller coaster with! ? Enjoy your new iMac! ♥

Mine is in the truck, and I've been tracking it every half hour or so. It's just circling my block. Anyone else a little uncomfortable that the shipping box shows what it is?

 

[RyanXM]

Mine is in the truck, and I've been tracking it every half hour or so. It's just circling my block. Anyone else a little uncomfortable that the shipping box shows what it is?

They are in a brown outer box with a simple sticker that shows the Model No. and Serial No.

 

[Lori65]

They are in a brown outer box with a simple sticker that shows the Model No. and Serial No.

Oh good. For whatever reason I thought the iMac box was the shipping box. I know someone a few years ago who walked out of the local Apple store with an iMac and got it stolen out of his hands in about 5 seconds.

 

[wilberforce]

My experience with UPS is that often intermediate scans are not made (or not tracked), so although a package does not appear to be moving, it actually is.
For example, my iMac was "in transit" in Shanghai on 8/17, and went straight to "cleared customs" here (California) this morning (8/19), without any intermediate scans of departures or arrivals.
I actually wish I wasn't watching the tracking. It is more stressful thinking the package is lost or stuck, when it actually isn't. Hard to shake the addiction of checking the tracking!

 

[PBG4 Dude]

Oh good. For whatever reason I thought the iMac box was the shipping box. I know someone a few years ago who walked out of the local Apple store with an iMac and got it stolen out of his hands in about 5 seconds.

When I worked for UPS in the 80s, they offered $5K to anyone who pointed out a coworker stealing a package. They didn’t mess around with that.

 

[triangletechie]

Just received my 2nd unit, this time from Amazon. Fingers crossed this one doesn't suffer from multiple KP errors and freezes.

 

[jonthegeologist]

Just received my 2nd unit, this time from Amazon.

2nd! Well that‘s just too much

 

[antiga]

My August 6th order just shipped. E-mail says delivery by the 27th. Hopefully that's a super conservative estimate..

Coming from Ireland to SE US.

 

[RAWvJPG]

[automerge]1597818661[/automerge]

What does that screenshot show? Is it under load?

 

[triangletechie]

2nd! Well that‘s just too much

1st one I ordered was from Apple and it was a dud so I sent it back. So far this one is working properly.

 

[minik]

I just received an email from UPS My Choice that the iMac shipment has been changed to next Tuesday (supposed to be arriving tomorrow). It has been stuck at customs for longer than I expected. The shipping type is UPS 2nd day air, so I'm not so sure about that.

 

[chill991]

My August 6th order just shipped. E-mail says delivery by the 27th. Hopefully that's a super conservative estimate..

Coming from Ireland to SE US.

congrats, my 8/6 order is still stuck in processing. payment is still pending on my card from Monday. Hoping it moves soon. Date has note changed from the 21st-28th

 

[Dosing]

So who knows where my BTO is now ...

The UPS tracking says it left Dublin almost 48 hours ago, but it has failed to arrive anywhere. Hell of a flight!

Meanwhile, UPS *also* claim they’re delivering by end of day today which means in the next 5 mins here in the UK.

Apple still suggesting Friday which feels more likely.

Frustrating

In the exact same situation! (Think our iMacs must be bunk buds)

Apple just have me marked down as “arriving soon” so I’m not too sure what that means!

 

[SteveR123]

August 6th order:
i9, 5700 XT, 1TB, 10Gigabit.

Finally moved to "Preparing to Ship" at ~10:00AM EST.

So there is hope for me maybe.. I ordered with 4tb SSD, but the same otherwise.. still no movement from mine.