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For those affected by iMac (AL) freezing issues, do you have 3rd party RAM installed?

  • Yes

    Votes: 50 17.3%
  • No

    Votes: 77 26.6%
  • N/A (not freezing, don't have an aluminum iMac)

    Votes: 162 56.1%

  • Total voters
    289
What's your ROM/EFI version?

here it is:

ATI Radeon HD 2600 Pro:

Chipset Model: ATI,RadeonHD2600
Type: Display
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 256 MB
Vendor: ATI (0x1002)
Device ID: 0x9583
Revision ID: 0x0000
ROM Revision: 113-B2250F-212
EFI Driver Version: 01.00.212
Displays:
iMac:
Display Type: LCD
Resolution: 1920 x 1200
Depth: 32-bit Color
Built-In: Yes
Core Image: Hardware Accelerated
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Display Connector:
Status: No display connected
 
11/2/07 4:17:49 PM kernel System Sleep
11/2/07 4:17:55 PM kernel System Wake
11/2/07 4:17:55 PM kernel EIR is not supported.
11/2/07 4:17:56 PM configd[14] setting hostname to "iMac1.local"
11/2/07 4:17:57 PM Remote Desktop Connection[224] Disconnect code class: 0, main reason:4, error code: 1

11/2/07 4:17:57 PM Remote Desktop Connection[224] Main disconnect reason code is 0x0.
11/2/07 4:17:57 PM Remote Desktop Connection[224] Bad IP address
11/2/07 4:17:59 PM configd[14] setting hostname to "Macintosh"
11/2/07 4:17:59 PM kernel AppleYukon2: 00000000,00000000 sk98osx_dnet - recovering from missed interrupt
11/2/07 4:18:06 PM kernel AppleYukon2: 00000000,00000000 sk98osx_dnet - recovering from missed interrupt

Could this be related to the disk utility error?

"Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAgent" has been modified and will not be repaired."
 
Could this be related to the disk utility error?

"Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAgent" has been modified and will not be repaired."

i don't think so. the ARDAgent error is likely related to the Apple Remote Desktop, not the MS client i'm using. that's totally a guess, though.
 
@chuckyboy81070: Are you sending these findings to Apple? They may be useful for an eventual fix... :(
 
Are any of you running boot camp?

Does your Windows partition ever freeze?

If not, wouldn't that point to a software issue?

I have had both Windows XP and Vista on Bootcamp. I had freezes occur with Windows XP before v.1.1 update when I played either Half-Life 2 or Quake 4 (either freezes or black screens requiring restart). Otherwise it was pretty stable in Win XP (as long as I wasn't playing games, things were ok).

I installed Vista after I repartitioned and reformatted the drive back to original state to install Leopard. With Vista, I had a lot of crashes whenever Vista tried to install a program (Vista liked to point out I was installing a program with its flashy shadowing of the screen and "are you sure you want to install this program" message). After those crashes Vista isolated the problems to the graphics card - I installed the latest Windows drivers, and that made it a little more stable but otherwise was still unusable.

The whole time it has been totally unusable in Leopard (freezes w/in 30 secs of booting).

Overall, my iMac has been more stable with Windows than with OS X (either Tiger or Leopard). That's what's so sad about the whole thing...
 
Well great, I just ordered a 24" 2.8 Alu. iMac and I'm wondering what the outcome will be.





.
 
Well great, I just ordered a 24" 2.8 Alu. iMac and I'm wondering what the outcome will be.





.

If you think positive that will be the outcome. :) If you were to follow these forums verbatim in terms of the negative you would never buy a new Mac.
 
just because i'm a masochist, i thought i'd see if i could make my imac freeze again. i tried the usual: go to the screen saver prefs and select arabesque then move the window around. sure enough, the screen went black.

Just tried this on my 24" all that happens is a window with a screensaver preview in it moves around...

I've got 1 of the first batches of iMacs, I purchased mine the day they became available in retail stores here in Australia. Pretty much stock standard 24" 2.4 GHz, other than the 4 GB of 3rd party RAM I installed.
 
My system that has been stable for a week decided to lock up when using front row. I am really unsure what to do now so I am waiting for Apple's inevitable response as I don't want to get on the phone until it's official, there is a problem with some iMacs.
 
Just tried this on my 24" all that happens is a window with a screensaver preview in it moves around...

I've got 1 of the first batches of iMacs, I purchased mine the day they became available in retail stores here in Australia. Pretty much stock standard 24" 2.4 GHz, other than the 4 GB of 3rd party RAM I installed.

to be fair, moving the preview window around doesn't always make it freeze. but having the preview window open and rapidly moving the mouse back and forth across the dock does. as does browsing in front row.
 
to be fair, moving the preview window around doesn't always make it freeze. but having the preview window open and rapidly moving the mouse back and forth across the dock does. as does browsing in front row.

I use Front Row all the time. Once again I think this is the vocal minority yelling and screaming, it happens all the time on these forums, and it happens with every single Mac release...

edit: Okay I've tried that dock thing too... nothing...
 
I use Front Row all the time. Once again I think this is the vocal minority yelling and screaming, it happens all the time on these forums, and it happens with every single Mac release...

edit: Okay I've tried that dock thing too... nothing...

Your absolutely right, and though forums are a fantastic resource online for any product they tend to magnify any issues for a given product. I'm experiencing this with my new toy, an HD camcorder (HV20). Sometimes I have to force myself not to read certain threads (especially on a particular car forum I'm on) as sure enough I'll start listening for that sound or scrutinizing an area someone else points out has an issue.

Anyway... keen observation... it's also a bummer for the minority of users who do have issues with a product and of course the forum is a great way to discuss those issues. Two edged sword for sure.... ;)
 
I use Front Row all the time. Once again I think this is the vocal minority yelling and screaming, it happens all the time on these forums, and it happens with every single Mac release...

edit: Okay I've tried that dock thing too... nothing...

i don't think anyone would argue with you regarding the vocal minority, but there seems to be a significantly sized group of people experiencing these issues. :) i wish i wasn't, but i am. :( i'd wager you would make yourself heard on the matter - possibly on these very forums, possibly on the phone with apple, possibly both - if you were experiencing them too. :eek:
 
Okay, I posted this earlier and am posting again. I have not experienced ANY freezing or screen tearing since I first installed the update. I want to say that things seem..fixed?

I really do believe that simply running this patch DOES NOT fix the problem straight away. The system needs time to update. When I first installed the update and the freezes began, I just turned the system down over night in frustration.

This morning, I powered on and browsed the web for awhile. Then a few hours later, I launched WoW. No Problems. No problems ever since. I'm pretty excited now, as I no longer fear a system crash at a moments notice. Things just feel..stable. Much more so than ever before.

Leave your system on, do some mundane things for a few hours. Then see what happens. Oh yeah..I reset the PRAM as well. Good luck!
 
the PR person L.Fox contact info:

Lynn Fox
(408) 974-6209
lfox@apple.com

for the anxious ones

Already mailed her earleir today.. Doubt I'll get an answer though, seeing that Apple doesn't like to communicate when there's bad stuff going on (but they have sold over 2 million copies of Leopard, yay!)
 
white iMacs not immune

The white ones aren't suffering the Screen-Freeze issues.

Mine is. Early 2007 model. Update 1.1 brought graphical errors and occasional freezes. The latest update is for aluminum iMacs and doesn't help my computer. Worked flawlessly before the update. No additional RAM installed. :(
 
I'll probably have to do that as well.. Problem is, I really need this computer for school, and I can't miss it for 2 weeks (or even more, took a month for a friend's PowerBook to get back from repair)
 
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