If you can't provide the service you shouldn't charge. Here in the UK we have consumer protection laws to protect against conmen like you.
I pity anyone that has paid you for nothing.
conman ? okay let me break it down for you in a way everyone on here can understand.
You as consumers need to number 1 respect sellers. You respect the workers at apple when you buy your apple products correct? you don't yelled threats you don't scream and yell do you ?
Let use apple as an example since this is a apple product based website. You cant go into apple with a broken charger port on your iPhone , ask them to fix it. Now if they say "it may not be able to be done right now at this time we don't suggest you should get it done at the moment please wait a while." You as the consumer says "its not problem I need this done I've looked at your policy and I'm aware of the refund policy and I want to pay anyway just incase you are able to fix it for me."
Now when you come back to get your device , they make you aware like they stated before your iPhone couldn't be fixed. After paying their employees to attempt to fix the phone, ordering supplies from their suppliers etc. You then demand a refund , because you said you weren't aware of the policy even though you stated that you did in fact read it initially. Apple then decides to honor your request this one time. While they are sending out the refund you decide to go on a rant and scream and yell and go outside and tell everyone how apple are "conmen and scammers" after you are done screaming and yelling you then come back saying I demand my refund.
Now why would apple voluntarily give you that COURTESY refund? When they initially said hey you know what maybe you didn't in fact read the policy. You know what they would do , they would say sorry we have decided to stick to our policy and no refund will be granted for your case.
I know first hand this is how they and many other stores worldwide operate.
Consumers are sometimes right yes , but paying attention to detail is important when it comes to terms, and also if you have misunderstood those terms sellers will work with you. But I know no place on earth where you can violently threaten the company , the workers, the workers family , and the owner and then demand something that they were going to give you as a courtesy after you bashed the entire company and threatened to hurt the people involved. It just doesn't make any sense.
Call me a conman or a scammer if you want , at the end of the day what I am is a man who honors the request of his customers at much as he can , has tons of successful transactions , and have plenty of consumers who will vouch for the length I have gone to get things done for them. I called Eddie above multiple times after he sent his threats and bashed the company trying to get an explanation from him and told him that I never once said a refund wasn't coming to him I was in the process of issuing one when he sent violent threats. He persisted on the phone that he would harm others around me. So instead of ignoring my policy and helping him, I decided to stick to my policy. Find me a person that would continually help someone that says they will do such and such of things to them and their friends/family.
I will no longer talk about this issue , as I feel this isn't professional.
I hope everyone had a great holiday and God Bless