I have my work email set up via Outlook on my iPhone (16 Pro running iOS 18.3.1 with all apps on their most recent updates). I have the Outlook notifications set for banners, badges, and basically everything that it can use to notify you.
Yesterday (2/21), notifications randomly stopped working. No pop-up/push on my screen (whether I'm using the phone or not), no badge count, etc. when a new email came through.
If I open the app, all the emails populate, everything syncs just fine with my work laptop and my personal computer where I use Outlook for Mac. Once I open the app on the iPhone, it will THEN show a badge count, but ONLY after I have opened the app.
I hadn't been having issues until midday yesterday and it appears that notifications for all my other iPhone apps are working just fine.
I've tried "reseting" the account from inside the app as it suggests for sync issues, confirmed that notifications are turned on, confirmed that my phone is not set in sleep or do not disturb, I've turned notifications off and back on, removed the account from the app and added it back, removed the app from the phone and added it back, restarted the phone several times, and basically I've tried any and all troubleshooting steps I can think of and/or find suggested online.
Anyone else having issues like this and/or have any thoughts on how to resolve?