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MrMister111

macrumors 68040
Jan 28, 2009
3,895
381
UK
Still no news on a fix for this?
Still no acknowledgement either. My wonder if this affects the new iPhone SE and iPad pro tomorrow how well that look for Apple? A newly released brand new product, after installing some apps and it gets this bug!?! How will this be perceived by new iPhone and iPad owners?
 

qap

macrumors 6502a
Mar 29, 2011
558
441
Italy
Downgrade to iOS 9.2 is not a solution. A possible solution is restore to a backup (9.3 is good) pre 25 March and disable the apps update. Some users (and my friend) report that this worked. I've explained why some posts ago, I'm lazy to write it again.

(9.2.1 and all the iOS 9.x uses the same Universa Linking and WebSharedCredential services, so iOS 9.3 is not the problem, the problem is a service who went update -not for all- during the iOS 9.3 upgrade)
 

Loafyleaf

macrumors newbie
Mar 27, 2016
19
5
Wow still no fix from Apple. Using Chrome is a much better fix than disabling JavaScript, FYI. And for Safari, just set the search engine to Bing so that at least Safari isn't totally useless for searching. With Chrome you can press and hold links to open in new tab on links that don't work in Safari. I just switch back and forth depending on what I'm doing.
 
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pauleuro3

macrumors newbie
Mar 27, 2016
21
21
London
Using another search engine doesn't work for me. Same problem. Also it affects other websites now (I don't remember that it did this from the start). For example, I can't even click on the link from the Macrumors home page to get here!

The Apple support Twitter feed is flooded with reports about this issue - but just automated replies in response like 'We're here to help. DM me the details of the device you are using.'

Why can't Apple give formal updates on the problem and their progress. Don't they care?
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,392
19,461
Still no acknowledgement either. My wonder if this affects the new iPhone SE and iPad pro tomorrow how well that look for Apple? A newly released brand new product, after installing some apps and it gets this bug!?! How will this be perceived by new iPhone and iPad owners?
Already been acknowledged and a resultion is being worked on.
 

silvetti

macrumors 6502a
Nov 24, 2011
952
376
Poland
Already been acknowledged and a resultion is being worked on.

You are a very patient guy.

Where I work we have much tighter SLAs for production services... If this is Apple way of dealing with faults I really hope they keep their cloud services with aws and gcs instead of bringing it in house.... Just imagining how long an outage would last if they insource that.
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,392
19,461
Using another search engine doesn't work for me. Same problem. Also it affects other websites now (I don't remember that it did this from the start). For example, I can't even click on the link from the Macrumors home page to get here!

The Apple support Twitter feed is flooded with reports about this issue - but just automated replies in response like 'We're here to help. DM me the details of the device you are using.'

Why can't Apple give formal updates on the problem and their progress. Don't they care?
Companies don't generally provide public status updates unless there's something worthy of one. At this point the latest update is that they are working on fixing the issue as soon as they can.
[doublepost=1459349892][/doublepost]
You are a very patient guy.

Where I work we have much tighter SLAs for production services... If this is Apple way of dealing with faults I really hope they keep their cloud services with aws and gcs instead of bringing it in house.... Just imagining how long an outage would last if they insource that.
What's happening so far is on par with how many of these types of issues have been and are generally handled by most companies. None of this is to say it's great or couldn't be better, but that it's the reality of it all.
 
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qap

macrumors 6502a
Mar 29, 2011
558
441
Italy
Nobody mentioned a class action?! There's a disclosure in the iOS TOS were Apple mention that is not responsible for a software disservice and bla bla bla?! Also Google will have a loss from this Apple bug, 30/40% of all apple users can't click on Google and clicks are money!
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,392
19,461
Nobody mentioned a class action?! There's a disclosure in the iOS TOS were Apple mention that is not responsible for a software disservice and bla bla bla?! Also Google will have a loss from this Apple bug, 30/40% of all apple users can't click on Google and clicks are money!
Most technology related companies would be out of business a long time ago if they would get sued over bugs.
 

qap

macrumors 6502a
Mar 29, 2011
558
441
Italy

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,392
19,461
This is not an official position or press release. Is just something from a low grade employee who said "yeah we know the problem, don't bother us, we will release a fix sometime and somewhere...that's ok? Translate into something that seems official and bye bye" :D typical response to a journalist, I know very well unfortunately :)
It's an official comment from Apple.
[doublepost=1459350613][/doublepost]
You are for sure an apple evangelist or something, how can you think that almost a week after the issue surfaced and still no fix is fine?
I said its fine somewhere? You sure like to stick words into people's mouths or something.
 

qap

macrumors 6502a
Mar 29, 2011
558
441
Italy

cwosigns

macrumors 68020
Jul 8, 2008
2,266
2,744
Columbus,OH
Acknowledged where? Unless you phone or chat to support individually, which I have. But not on webpage, Apple home page, Twitter, global notification, Apple store app etc.

Would be nice for them to put something up on the Apple page.
They almost never do that. It would be uncharacteristic of Apple to do that. They do (and already have) issue statements to tech blogs. It's how they typically communicate regarding issues with software.
 

silvetti

macrumors 6502a
Nov 24, 2011
952
376
Poland
It's an official comment from Apple.
[doublepost=1459350613][/doublepost]
I said its fine somewhere? You sure like to stick words into people's mouths or something.
Every 5 posts you tell someone that Apple has acknowledged it and is working on a fix like that means it's ok and we shouldn't complain...
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,392
19,461
"APPLE FACES CLASS-ACTION LAWSUIT OVER IPHONE SOFTWARE"

http://abc7chicago.com/technology/a...-lawsuit-over-iphone-software-update/1143296/

C DM all of us here are using Apple beautiful technology since 20 years ago and more, due to the high reliability of Apple! But this doesn't exclude us to mention a very big error from apple. Our patience is over!
Lawsuits exists for all kinds of things--not all things are the same nor do all lawsuits end up having merit.
[doublepost=1459351278][/doublepost]
Every 5 posts you tell someone that Apple has acknowledged it and is working on a fix like that means it's ok and we shouldn't complain...
It doesn't mean anything of the sort. People are asking about things and I and others reply as to what the latest is. It doesn't say anything about anyone not complaining or that it's all a good situation. Perhaps not reading more into things that aren't actually there would be better?
 
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