iOS 9.3: links in safari not clickable anymore

macfacts · Mar 26, 2016

sdz said:
Same thing happened to me

Basically I am not able to work!

Can anyone of you Experts explain what the heck Apple Backend Servers have to do with the issue???

It isn't a backend issue. If it was, Safari on the desktop would have same problems.

C DM · Mar 26, 2016

sdz said:
Of course not people! What is this? Voodoo Computing?

Keep your apps...

At the same time, it's pretty clear that it's not something straightforward as just some iOS version or something like that.

Techyguy · Mar 26, 2016

I don't if this is related but on my iPP Safari was acting "sloppy". Would get stuck loading a page. Formatting was off on this site. And some others.
Wasn't acting right.

My 6s is working fine

I DFU'd the iPP back to stock. Seems better now.

C DM · Mar 26, 2016

macfacts said:
It isn't a backend issue. If it was, Safari on the desktop would have same problems.

Why would OS X be tied to iOS?

Z3URP13T · Mar 26, 2016

When I disable javascript on my wife's iPhone 6 I can open the Google Search result links in Safari but clicking a link in iMessage still doesn't do anything and honestly disabling javascript is not really a solution.

sdz · Mar 26, 2016

C DM said:
Why would OS X be tied to iOS?

Why would Apple manipulate a request to some webpage??? I mean there is no such thing than an Apple "Proxy" (thank god).

I don't understand why the Apple Support Guy insisted that this is a Apple Server issue. He could not explain what it meant though...

Schwaxdoc · Mar 26, 2016

Schwaxdoc said:
I too, have this paralyzing problem and have tried it all, even full restore does not fix nor does set up as new phone. My phone is essentially unusable as anything but ironically, a phone. I tweeted apple support, and posted on all forums I could find. Apple, please help!

Here was there reply#fail:

We absolutely understand just how important it is to be able to use links on your iPhone, and want to ensure that you get the most out of your device. Please send us a screenshot of Settings -> General -> About so that we can take a look at this. Make sure the screenshot includes the number of Apps installed on your iPhone, along with the capacity and available space. Here's how to take a screenshot: apple.co/1LMbQU8
[doublepost=1459027729][/doublepost]

Schwaxdoc said:
Here was there reply#fail:

We absolutely understand just how important it is to be able to use links on your iPhone, and want to ensure that you get the most out of your device. Please send us a screenshot of Settings -> General -> About so that we can take a look at this. Make sure the screenshot includes the number of Apps installed on your iPhone, along with the capacity and available space. Here's how to take a screenshot: apple.co/1LMbQU8

Suspiciously, the support forums are closed and I cannot login.

shrtmkr · Mar 26, 2016

Schwaxdoc said:
Here was there reply#fail:

We absolutely understand just how important it is to be able to use links on your iPhone, and want to ensure that you get the most out of your device. Please send us a screenshot of Settings -> General -> About so that we can take a look at this. Make sure the screenshot includes the number of Apps installed on your iPhone, along with the capacity and available space. Here's how to take a screenshot: apple.co/1LMbQU8

This is sad. They should have already acknowledged the issue

Z3URP13T · Mar 26, 2016

I also noticed that switching to "Bing" as search provider allows you to open links from the search results but then it seems that on websites that use javascript for opening links no longer work. It seems to be related to javascript imho so maybe an issue with Nitro (?)

sdz · Mar 26, 2016

C DM said:
At the same time, it's pretty clear that it's not something straightforward as just some iOS version or something like that.

According to Apple Support there is an unknown (or not disclosed) issue on Apple's backend.

As a software engineer I have no clue how this could affect a local and even offline Computer?!

Is Apple capable of pushing some kind of filter lists to the Operating System? If so, you should be able to turn that crap off. I don't want a company to mess around with my stuff.

C DM · Mar 26, 2016

sdz said:
According to Apple Support there is an unknown (or not disclosed) issue on Apple's backend.

As a software engineer I have no clue how this could affect a local and even offline Computer?!

Is Apple capable of pushing some kind of filter lists to the Operating System? If so, you should be able to turn that crap off. I don't want a company to mess around with my stuff.

The can in OS X.

sdz · Mar 26, 2016

Schwaxdoc said:
Here was there reply#fail:

We absolutely understand just how important it is to be able to use links on your iPhone, and want to ensure that you get the most out of your device. Please send us a screenshot of Settings -> General -> About so that we can take a look at this. Make sure the screenshot includes the number of Apps installed on your iPhone, along with the capacity and available space. Here's how to take a screenshot: apple.co/1LMbQU8
[doublepost=1459027729][/doublepost]

Suspiciously, the support forums are closed and I cannot login.

I would immediately escalate to next level. No time for that nonsense.

Schwaxdoc · Mar 26, 2016

My solution for now is to run Airmail and set Chrome as the default browser. This at least lets me use email links.

EEMAN13 · Mar 26, 2016

Guys, as a temporary workaround, links are working in Opera mobile browser. Pages do not load as quickly as Safari, but you can use it as an option while we wait for the fix. Now would be a good time for default browser option.

Links still don't work in Safari

sdz · Mar 26, 2016

EEMAN13 said:
Guys, as a temporary workaround, links are working in Opera mobile browser. Pages do not load as quickly as Safari and they do not have back swipe functionality, but you can use it as an option while we wait for the fix. Now would be a good time for default browser option.

Links still don't work in Safari

But unfortunately Apple does not allow you to set a standard app for webbrowsing, so click on a link in Mail or iMessage opens (or in this case does not open) a URL in Safari.

Schwaxdoc · Mar 26, 2016

sdz said:
According to Apple Support there is an unknown (or not disclosed) issue on Apple's backend.

As a software engineer I have no clue how this could affect a local and even offline Computer?!

Is Apple capable of pushing some kind of filter lists to the Operating System? If so, you should be able to turn that crap off. I don't want a company to mess around with my stuff.

Did Apple tell you this

Z3URP13T · Mar 26, 2016

When I compare my iPhone 6 to my wife her iPhone 6 I find it striking how much sluggish her iPhone is. Scrolling through the settings is slower and even briefly hangts for a millisecond or so. Switching between apps feel much slower, and so on. I am currently backing up her iPhone with the goal to downgrade to iOS 9.2.1.

sdz · Mar 26, 2016

Schwaxdoc said:
Did Apple tell you this

Yes of course. Apple Support said it is a Backend problem. Neither a iOS (9.3) issue nor a hardware fault.
But he (and his supervisor) could not explain what it is exactly and how this can affect my client device.

EEMAN13 · Mar 26, 2016

sdz said:
But unfortunately Apple does not allow you to set a standard app for webbrowsing, so click on a link in Mail or iMessage opens (or in this case does not open) a URL in Safari.

Yes, I did sort of mention this in my post...

Schwaxdoc · Mar 26, 2016

Excellent I guess...

Z3URP13T · Mar 26, 2016

sdz said:
Yes of course. Apple Support said it is a Backend problem. Neither a iOS (9.3) issue nor a hardware fault.
But he (and his supervisor) could not explain what it is exactly and how this can affect my client device.

I believe that this is true for the Safari Suggestion service but then it should be resolved when you disabled it in the Settings but this does not resolve the problem unfortunately.

get_goofy · Mar 26, 2016

Techyguy said:
I don't if this is related but on my iPP Safari was acting "sloppy". Would get stuck loading a page. Formatting was off on this site. And some others.
Wasn't acting right.

My 6s is working fine

I DFU'd the iPP back to stock. Seems better now.

i encountered the same thing today! my i5 is able to open it though. may i ask what dfu mean so that i can do it in my i6s+? thanks!

jimsarm · Mar 26, 2016

This started happening to me today. I don't think its anything to do with 9.3. It started happening before I installed it. I have now installed it because I thought it might fix the problem - I obviously hadn't read this forum at that point and it didn't work. I haven't had any betas on the phone (6s plus). If I switch default search engine to Bing from Google the problem goes away. It also goes away if I switch off Javascript in Safari preferences

iphnhelp · Mar 26, 2016

Well if it doesn't need 9.3 to happen, that would explain why it wasn't in any of the betas.

jcrackincarter · Mar 26, 2016

jimsarm said:
This started happening to me today. I don't think its anything to do with 9.3. It started happening before I installed it. I have now installed it because I thought it might fix the problem - I obviously hadn't read this forum at that point and it didn't work. I haven't had any betas on the phone (6s plus). If I switch default search engine to Bing from Google the problem goes away. It also goes away if I switch off Javascript in Safari preferences

This solved the problem for a little with regards some links, like ones directly from a search engine, however a lot of links within websites still didn't work. After a VERY short while I can't even open links from Bing now... I could when I first altered the settings that you suggested. Little bit frustrated - can't wait for my MacBook to come so I can continue to browse

iOS 9.3: links in safari not clickable anymore

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