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tlnargi

macrumors 6502
Oct 16, 2019
272
197
12.9-inch iPad Pro Wi-Fi 1TB ordered a couple minutes after launch

From day one it's been "Arrives May 21 - May 28"

Was charged yesterday but there were payment issues so payment failed. Called this morning to resolve and the charge went through and the apple associate said there would be no delay due to the payment snafu.

Currently still in "processing" and still "Arrives May 21 - May 28"

This happened to me as well. Forgot to ask about a delay so this is good news.
 

ohernan

macrumors 6502
Oct 9, 2011
414
163
Dedham, Massachusetts
Is it really normal that the CC shows a pending charge a few days after ordering and now nothing?
yesterday I noticed that and was a little bit confused. It’s the first time my CC shows that, so I don’t know.
I'm curious to see when preparation is to be expected in Germany
Yes. its very common. the CC company will hold a pending charge for around five days, and it will come off if no actual charge is made by then.
 
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jtptus

macrumors member
Oct 29, 2020
68
57
How long does it take to go from preparing to ship to shipped?
Based on my previous buying experiences, preorders may be handled differently than other products. It looks like the earliest 'Arrives Date' is May 21. If that does not move up, you can expect movement from Preparing to Ship to Shipped next week. I recall another of my orders sat in Preparing To Ship for nearly one week. Other 'already released' products were in and out of Preparing To Ship in a matter of hours. Bottom line: Watch your Arrives Date. If the date holds, shipping usually occurs about 2 or 3 days ahead of that. I will check my order early next week to see if it starts moving. The Apple deity does this to us to teach the value of Patience. I am still learning....
 

bige12

macrumors 65816
Apr 6, 2009
1,473
847
Vienna, VA
That is surprising that they would actually place the full charge immediately, when you have to wait several weeks, since I would have thought that they have a policy similar to most companies like Apple or Amazon, where those charges only take place just prior to the item being shipped.

I don’t any experience with Best Buy myself with respect to preorders, since any orders that I’ve placed with them in the past have been for in stock items, and they were shipped within a day of ordering.

The only explanation that I can think of for your early charge was so that Best Buy would have the funds on hand to ensure stock from Apple in order to fill your order.
I think Best Buy dose that so people don't back out of there orders
 

popeyesm

macrumors member
Mar 30, 2012
47
15
12.9-inch with 256 storage, no engraving, has always showed May 21-28 delivery and just moved to Preparing to Ship. Not showing up in my UPS roster however.
 
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psychonaut

macrumors 6502a
Jul 24, 2008
573
92
I've seen a few comments on this thread concerned about Best Buy Orders. I would not worry about it too much.

I too ordered my iPad Pro 12.9 from Best Buy but I don't expect to see movement on it until mid next week (Wed) at latest.

This is in line with my overall experience when I ordered my PS5 from them last year and IMO the PS5 is still MUCH harder to obtain than these iPads. At no point did my order even reflect a release date other than an email stating I would get it on that day. Needless to say, I did not see movement on my order until a few days before the PS5 launch date and yet I still got it day one.

So all in all as long as you see movement by mid next week you should be good.
 
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Michael Z

macrumors newbie
May 4, 2021
8
0
In China some guys are coming to get the info of preparing to ship since about EST 2:00am,with same ordered details:space gray,engraved,11"
 

cmbarclay

macrumors 6502
Nov 9, 2009
499
410
The last few times I have ordered from Apple the shipment has shown up on the Apple site or UPS/Fedex until it has landed in a major hub in the US like Kentucky. Don't know anything about Canada or Europe.
 

Foss

macrumors 6502
Sep 11, 2008
473
299
The last few times I have ordered from Apple the shipment has shown up on the Apple site or UPS/Fedex until it has landed in a major hub in the US like Kentucky. Don't know anything about Canada or Europe.
That's generally the case that tracking can start from Knoxville. I've had iPhones or MBP start tracking from China as well. If they have had sufficient amount of time to stockade some decent inventory, I think they stage and break into individual shipment by UPS as their major hub in TN. If there's more a rush or more of a BTO order (like unusual custom MBP orders), they ship to destination straight from China. These are conclusions based on my observations from years of stalking order status for Apple product launches.
 

JayMysterio

macrumors 68000
Apr 24, 2010
1,534
32,961
Rock Ridge, California
12.9-inch with 256 storage, no engraving, has always showed May 21-28 delivery and just moved to Preparing to Ship. Not showing up in my UPS roster however.
I've had the same thing with my 12.9 1TB. I don't believe it will show up listed anywhere until it actually moves to "shipped".
 
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thearh

macrumors 6502a
Sep 16, 2014
673
706
Las Vegas, NV
How do you do that? Is that through UPS my choice?
If you have UPS My Choice, you are notified when a package is created and shipped to you. You can also use the phone number or order number associated with the order to search UPS via Reference Number.
 

David53

macrumors regular
May 3, 2021
164
153
Canada
Based on my previous buying experiences, preorders may be handled differently than other products. It looks like the earliest 'Arrives Date' is May 21. If that does not move up, you can expect movement from Preparing to Ship to Shipped next week. I recall another of my orders sat in Preparing To Ship for nearly one week. Other 'already released' products were in and out of Preparing To Ship in a matter of hours. Bottom line: Watch your Arrives Date. If the date holds, shipping usually occurs about 2 or 3 days ahead of that. I will check my order early next week to see if it starts moving. The Apple deity does this to us to teach the value of Patience. I am still learning....

I seem to recall someone saying in this thread that Apple is very strict about people not receiving their orders (those bought directly from Apple) before the official release date on May 21st in this case. I don’t know how Apple can control the exact date of delivery, but it’s probably a case of timing the shipping, depending on region, and possibly even instructing UPS to deliver on a certain date. Please correct me if I am mistaken about this.

Hopefully, if things go smoothly with the earliest deliveries, they will be able to move up the later deliveries to earlier dates. Keeping my fingers crossed.

One thing that has surprised me is how many people are having issues with the credit card payments, and having to call Apple to remedy things. Is something not quite with Apple, so that so many people have had to call them to iron things out?
 

Ludatyk

macrumors 603
May 27, 2012
5,971
5,141
Texas
I too ordered my iPad Pro 12.9 from Best Buy but I don't expect to see movement on it until mid next week (Wed) at latest.
i think @iPad Bro and @xenoako was curious about their orders. Im fully aware when stock arrives thats when BB will give us updates on our orders.

I was hoping BB get stock early that way it would be delivered earlier than the 21st. But I think Apple is making sure orders don’t go out early like Best Buy did with AirTags, BB customers got them 2 days early.
 
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mrklaw

macrumors 68030
Jan 29, 2008
2,749
1,026
I seem to recall someone saying in this thread that Apple is very strict about people not receiving their orders (those bought directly from Apple) before the official release date on May 21st in this case. I don’t know how Apple can control the exact date of delivery, but it’s probably a case of timing the shipping, depending on region, and possibly even instructing UPS to deliver on a certain date. Please correct me if I am mistaken about this.

Hopefully, if things go smoothly with the earliest deliveries, they will be able to move up the later deliveries to earlier dates. Keeping my fingers crossed.

One thing that has surprised me is how many people are having issues with the credit card payments, and having to call Apple to remedy things. Is something not quite with Apple, so that so many people have had to call them to iron things out?

I guess a possible saving grace is the vague ‘late May’ release date.
 

JayMysterio

macrumors 68000
Apr 24, 2010
1,534
32,961
Rock Ridge, California
I guess a possible saving grace is the vague ‘late May’ release date.
I don't believe Apple ever even confirmed a specific day for release.

On the site it still says, "Available second half of May".

So I don't think there is a confirmed date to worry about yet, just that pre order customers will start receiving their's the week of the 21st.
 

Dstopsie

macrumors 68020
Jun 22, 2010
2,214
3,161
LOS ANGELES BABY!!
I think I will know when it actually ships by finding my iPad on the UPS under tracking by reference number and when I get the Apple Cash. Apple normally doesn’t credit the Apple cash until the item ships.

i could be wrong but it was just a thought.
 
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