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bmac4

Suspended
Feb 14, 2013
4,885
1,877
Atlanta Ga
Yeah that’s really strange that it would also affect a non 5g device if that fix worked for me. Also strange that it doesn’t seem to be a wide spread issue. One of my friends who has the same phone, same network, has zero issues at all.

Weird! It’s really annoying! Almost unbearably. I can’t miss text. Hopefully Apple reaches out again with someone that knows what they are talking about. My worry is this is one of those bugs they never fix.
 
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mjschabow

macrumors 601
Dec 25, 2013
4,924
6,239
Weird! It’s really annoying! Almost unbearably. I can’t miss text. Hopefully Apple reaches out again with someone that knows what they are talking about. My worry is this is one of those bugs they never fix.

Agreed. Both my daughter’s mom and my girlfriend have Android, so it’s definitely important that I receive these text notifications!
 

bmac4

Suspended
Feb 14, 2013
4,885
1,877
Atlanta Ga
Agreed. Both my daughter’s mom and my girlfriend have Android, so it’s definitely important that I receive these text notifications!

Mine are coming from other iPhones. I don’t get notifications that I have the message. Would never know I got one.
 

mjschabow

macrumors 601
Dec 25, 2013
4,924
6,239
Mine are coming from other iPhones. I don’t get notifications that I have the message. Would never know I got one.

Yep my issue exactly but I only missed the notifications if they are Android users.
 

Toddmcampbell

macrumors newbie
Nov 11, 2020
5
1
Did you have the issue of not receiving the texts or just not getting the notification?
Mine is not receiving either. i.e. Verizon Messages+ shows 20-30 messages from my neighbors on our group thread, and all but 5 were not in the iOS Messages app (nor, are they on my laptop Messages app, FWIW)
 

mjk5025

macrumors newbie
Oct 16, 2020
17
13
I think this issue is related to the call issue noted here. I am only losing text messages when I am also unable to receive calls.

iPhone 12 Pro VZW eSIM
 

iskuruts

macrumors newbie
Jul 26, 2008
21
14
SoCal
But I tried both methods, eSIM and physical SIM, and didn't make a difference. I even tried my Google Fi line, both on eSIM and physical SIM. Same issue. So my guess is it's not the carrier, but more of an iPhone issue.
 

vrflyer

macrumors 6502
Jul 15, 2008
437
118
Suburb of Columbus
I had this issue right away, let's say minutes after setting up my new iPhone 12 (transferred from an XR) on the AT&T network. I tried the ol' resetting network, restoring from backup, etc... Nothing worked, 48hrs later I had enough, I called AT&T and granularly got to an engineer. Did a bunch of tests with my iPhone 12, from my SO's iPhone 11, and a spare Android (work) phone. That night they were able to fix incoming calls from non-AT&T & non-iPhones and also they had to RESET my 5G config "profile" cause I noticed it kept turning on/off randomly, but alas texts from an Android were still on hiatus. Needless to say, they escalated a ticket by the end of the call which I received a copy of that "internal" ticket. Come Monday around 2am or so my iPhone started going bonkers (buzzing) non-stop. With one eye semi-open, I noticed all the missing non iMessages started to flow-in, about 60 or so I missed on/off since that Friday, plus missed phone calls outside of AT&T network and a few voicemails as well.

So the best advice I can offer is make that call to your wireless provider and get an engineer team involved.

SIDE NOTE: My iPhone 12 was purchased via the Apple store instead of going through my normal AT&T trade-in (the first time I've gone this route). So I don't know if that made a difference with the small inconvenince in my experienece.

Cheers! :cool:
 

xxBlack

macrumors 6502a
Jan 7, 2020
649
944
I don‘t geht any sms Messages. Wanted to verify for Paypal but can‘t receive any messages. Same for my banking. Any tipps? Already turned off, reset network etc.

brand new iPhone 12 pro Max.
 

torleif84

macrumors newbie
Dec 10, 2018
3
0
I'm having the exact same issue with not receiving notifications when I get an message on my Iphone 12 pro - iOS 14.2. Its a bit random, because sometime I do get notification, and sometimes I don't - super annoying! My wife has an iPhone 8, and she has the exact same issue - so properly not related to 5G... please fix it Apple!
 

NJMacJunky

macrumors member
Apr 16, 2010
54
0
Everywhere, yet nowhere.
Same here. Same issues. Same attempts at fixing - turning on and off SMS, iMessage, 5G (which is garbage anyway), installing Verizon Message+, latest iOS 14.1 and 14.2, etc. nothing. Same issues. I should have kept my iPhone X. Which was running iOS 14.1 and had not one issue with this BS.

THIS IS NOT VERIZON. THIS IS AN IPHONE 12 PRO ISSUE THAT APPLE IS NOT ACKNOWLEDGING OR FIXING.

And now you want me to be the Guinea pig for your new apple chips on new hardware? No thanks. I think I’ll wait a few years for the issues to be resolved.

How does a problem that plagued Apple in earlier iPhone hardware make it through QA testing? Jobs would be pissed.
I agree This definitely isn’t a carrier issue... I just got the new iPad Air WiFi only and I am having the same problems. It’s got to be something with the iOS or the new hardware...
 

iskuruts

macrumors newbie
Jul 26, 2008
21
14
SoCal
I was able to resolve the issue of MMS/Group messages. Before anything else, I'm on Verizon, bought the iPhone 12 Pro Max through iUP through Apple. Also, doing these steps would reset all your settings including apps and data apps. You would have to install back all the apps you desire. Also to note, I also have Google Fi on my iPhone 12 Pro, and I used the same process, and it started to work as well. Same goes with my wife's iPhone 12 Pro Max.

Here's what I did to make it work.
  • Checked to make sure the iCloud backup includes Messages, which is found in Settings -> iCloud -> Messages (This should be green to make sure all your messages are backed up.
  • Forced the iCloud backup three times to make sure all messages are backed up.
  • Erase the iPhone 12 Pro Max in Settings --> General --> Reset --> Erase All Content and Settings.
  • Erase all cellular plans as well. This would remove all MMS settings that were carried over from the backup (I think).
  • When reset is done, set the iPhone up as new, and sign in with your iCloud account. DO NOT RESTORE FROM iCLOUD BACKUP. I did this twice and got me back to square one.
  • Install all the apps you need.
  • To recover all iMessages, go to Settings --> your iCloud account --> iCloud, and initially, Messages would not be checked. Enable the option (set to green). This would eventually recover all the messages you have saved through the iCloud backup.
  • To monitor if you're not losing messages, install the Message+ app and configure (only for Verizon).
Let me know if you have any questions.
 

TheElmnt

macrumors newbie
Nov 1, 2020
3
1
Same exact issue, tried numerous times on multiple devices.
I contacted Verizon app support and they had me send screenshots and connected me with a developer. It seems they have fixed the QR code problem with Message+. However since downloading it, I can see how bad the problem really is in all the group SMS messages I am still missing. Someone needs to fix this soon, this is dangerous.
 

Markgnyc2

macrumors 6502
Nov 17, 2013
389
726
I contacted Verizon app support and they had me send screenshots and connected me with a developer. It seems they have fixed the QR code problem with Message+. However since downloading it, I can see how bad the problem really is in all the group SMS messages I am still missing. Someone needs to fix this soon, this is dangerous.
Thanks it is working now, I just downloaded.
 
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aeneas07

macrumors newbie
Jun 30, 2005
20
7
14.2.1 update says it address an issue where some MMS may not be received. Trying it now
 

Cotypubby

macrumors 6502a
Jun 20, 2020
773
2,966
Also having this issue! I am missing many messages in a group text where one person has an Android phone. These are important texts about medical issues that are not coming through! I have the 12 Pro running 14.1.

just installed 14.2.1. Hopefully that fixes it! I was missing info about a baby being born! Come on now Apple, missing texts is a huge and dangerous issue.
 
Last edited:

JWreck

macrumors regular
Mar 23, 2016
193
104
FWIW, I thought I had been going crazy since 14.0, or had DND on as I would get texts and not get notifications for them, primarily from iPhone users.

However, I’m on an iPhone 11 Pro Max on VZ.
 

TonyC28

macrumors 68030
Aug 15, 2009
2,882
7,249
USA
This seems to be getting worse for me. Texting between me and my wife, both on iPhone 11 with iOS 14.2. Today about half of the messages she sent triggered no notification at all.
 
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Ruggy

macrumors 65816
Jan 11, 2017
1,023
665
Yes, same here on an old iphone 6S+
Exactly the same issue, group messages where one is an android phone.
Sending out it may go to one or other or both. Coming in equally random.
 

Cotypubby

macrumors 6502a
Jun 20, 2020
773
2,966
The newest update to 14.2.1 seemed to fix the issue for me! From what I can tell I think I am getting all messages in group chats.
 
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