Not quite fair. A bunch of us were delayed for a day out of Zhengzhou so missed UPS original "On Time for 9/20" projection. This remained UPS projection all through the day yesterday.
OK. The phones didn't make it on the passenger plane out of Zhengzhou to Korea yesterday but today they did. Yay!
Except once they got to Incheon, a UPS hub, *some* of the phones didn't get on the outbound flight (or maybe their pallet didn't get scanned) so now those of us who have adjusted our work schedule to meet the phone now don't know if we are looking at delivery tomorrow or Thursday (or later?).
This is not a cost free delay given people's schedules and the need for a signature. It is not the delay, per se, as weather, mechanical issue, etc. might cause that but the expectation UPS created, the plans made based on that expectation, UPS's failure to deliver due to reasons that are unclear and now a total lack of forward clarity. And this is not just for 1 or 2 phones but for a bunch of customers.