so according to tmobile, if your card is declined they have to wait 5 business days before re-charging the card....how does this make sense? and he even admitted that it would delay my order.
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Carrier iPhone 7/7+ T-Mobile Pre-Order Thread
- Thread starter ciscomata
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Same here at this point I'm doubting we get them tomorrow ups doesn't even have our phones yet
There are 6 planes in the air right now heading to Kentucky!
Hey guys, long time lurker first time poster.
I ordered a 7Plus RG on 9/9 with customer service. I specifically told them to use my JUMP! The order went smoothly and had no issues about the JUMP! system crashing. This should've alarmed me since I saw that everyone who used JUMP encountered problems with preordering. When I saw my order on my T-Mobile account a day after, I saw that my line was just a regular Upgrade basically. I received my phone last week and am trying to return my 6SPlus for the JUMP! My local T-mobile store is basically telling me I need to send back my new 7Plus and start a whole new order to be eligible for the JUMP upgrade which is complete BS. Has this happened to anyone yet?
I ordered a 7Plus RG on 9/9 with customer service. I specifically told them to use my JUMP! The order went smoothly and had no issues about the JUMP! system crashing. This should've alarmed me since I saw that everyone who used JUMP encountered problems with preordering. When I saw my order on my T-Mobile account a day after, I saw that my line was just a regular Upgrade basically. I received my phone last week and am trying to return my 6SPlus for the JUMP! My local T-mobile store is basically telling me I need to send back my new 7Plus and start a whole new order to be eligible for the JUMP upgrade which is complete BS. Has this happened to anyone yet?
WHEN ARE KENTUCKY PLANES LANDING, WE NEED SOME CHARGES!!!!!!!!!! WE ALL GONNA WAKE UP WITH HAPPY FACES
UPS could have our phones, they just didn't start the process of scanning. Go back a few pages, a guy had his first origin scan between 1-2am. Delivered that morning.
just got off the phone with CSR and asked what the deal was why some people that was getting there jet blacks and I'm still stuck in nov and she told me she had no idea and if i had proof i said yeah i seen a pic of proof and she litterly told me if i had there order number they could look at it and give it to the right team and investigate this in my mind thats not gonna help lol.
i ordred at midnight pre order night
iPhone 7+ jet black 256gb
11/01-11/30
i ordred at midnight pre order night
iPhone 7+ jet black 256gb
11/01-11/30
This isn't true, I was charged and declined Friday afternoon and re-charged Saturday morning. Got UPS tracking today.
-Mark
Hope I'm not annoying everyone lol just posting updates to help. Ordered 7+ 128 MB using JOD, order began right after midnight 9/9 before problems caused it to be completed early 9/10. Signed the agreement soon after that. ETA is 9/27-10/10 and there has been no updates, charges or changes since I placed the order.
Having the same exact issue . They said it was physically on the truck today and would be delivered between 3 and 7 pm. I called again to see why it never showed... they connect me to an "iPhone specialist". They precede to tell me that they never got it and to call Tmobile to see if they have even shipped them.
I asked why they would tell me it was on the truck if their info was that they never got it... "we don't know, but we don't have it".
Needless to say I am highly irritated and ready to cuss these idiots at Tmobile out for the way they have gone about this. It's a damn phone! It isn't this serious, and should not be so difficult as to give people who have preordered a status update so that we are not sitting here in the dark. I should be able to know exactly who what where and when anything happens when my money is being used.
We're all here to provide info. I was adding more information that could help with deciphering what to expect soooo...
Dude. You're the one who split up your order. That was a foolish move on your part. Why would you ever trust what a phone representative says to you? Getting a job in a call center does not exactly require wits. Why don't you just try to reserve one at an Apple Store, cancel your order and be done with it.
It's very possible that things will start moving either late tonight or early tomorrow morning. I was charged on a Tuesday, UPS status was in "ready for UPS" until Thursday morning. Thursday morning at about 7a was when I had the origin scan and had my phone at about noon, the same day. So, it's possible most of you will have your phones tomorrow.