[Verizon] "We're sorry but we have no more Jet Black iPhone 7 Plus's in inventory and we gave your phone to someone that ordered 8 hours later than you......" WHATTT???Yes this is what mine says also! I am not happy at all!
[Verizon] "We're sorry but we have no more Jet Black iPhone 7 Plus's in inventory and we gave your phone to someone that ordered 8 hours later than you......" WHATTT???Yes this is what mine says also! I am not happy at all!
Several people have stated that that's not true, that they've purchased their phone at an apple store, then walked into the Verizon store and turned in the old phone.
Now that Verizon has updated the order to "sorry we lied, and we have no idea when your order is going to ship", does anyone think Verizon will offer compensation for failing to meet shipping dates, like Best Buy & Target?Just got off the phone with VZW about my 128gb JB 7+. They claim its still going to ship today. I questioned that as it's already 10pm EST, and they said yep, just keep checking, and it will update some point thru the night. Here's hoping...
Confirmation at 12:21 with original deliver by date of 10/5, ship date of 9/23.
View attachment 658028
This is what I got when trading in my phone after buying a new iPhone 7+ at the Apple Store.
any 10/12 getting charged????
Same phone for me, same message on my order.Ok now I'm officially enraged, Customer service is getting hit at 8:00 on the dot in the morning I demand answers and not a f****** run around. That 9/23 ship date has been staring at me for 2 weeks and now nothing? pfft
View attachment 658400
Same here...I'm waiting for them to open up at 8:00. I'm beyond mad!Same phone for me, same message on my order.
Shipped and scheduled for delivery on Tuesday 9/27 via FedEx7+ 128 MB ordered 12:25PM ET on 9/9 with ESD 10/5 - still processing
Nope. I think us with November dates will probably see movement end of September early October. So within the next week or 2.Did anyone have a November date and get charged
Same for me, Tuesday delivery256 JB Plus charged 9/23, FedEx shipping label created today (found using the order location + order number method as reference number, eg W123456_000123456). ETA 9/27.
I hope soNope. I think us with November dates will probably see movement end of September early October. So within the next week or 2.
Did anyone have a November date and get charged
According to the fine print.......it only has to be purchased on a verizon payment plan of some sort. Not the apple payment plan. I purchased my phone physically from an apple store today and was able to select the 24 month verizon payment plan. That option isn't available if you preorder from apple online, has to be an in store reservation purchase.
Did you get to that page by first selecting your phone # in My Verizon, and then a trade-in option? I guess I don't see the option because none of the lines are in a new DPP.
I just got off the phone with Verizon. The rep told me "oh that's odd, it was supposed to ship yesterday." He told me that it was in the warehouse being prepared for shipment, and that I should get a confirmation email by 2 PM today and gave me a location code as well as a new order number. I'm confused about the order number he gave me through since it's only five digits. Where do I use this to look information up about the order?
EDIT: I just realized that the order number he gave me is the same one that's in my email. I don't understand why we have these since we use the confirmation to see updates.