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Carrier iPhone 7 Plus "No Service" (VZW)
- Thread starter mikes63737
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Week 35 and 10.1.2 Beta with Verizon carrier update 26 has resolved the issue for me. Scared to even try 10.1.3
Mine is week 37 (the replacement phone). Yesterday was the worst I've experienced yet with multiple extended bouts of "no service."
The Senior Advisor at Apple support has apparently given up on mine since I have had no follow ups or responses from her in over a week. I have never been so disappointed in an Apple product or with their customer service.
The Senior Advisor at Apple support has apparently given up on mine since I have had no follow ups or responses from her in over a week. I have never been so disappointed in an Apple product or with their customer service.
Mine on beta 3 has been good. Yesterday though I was using maps and was on a phone call. Call dropped.
I haven't had any problems at all with reception, etc.
This phone had 10.01 out of the box. I've updated to 10.02. Verizon, South Carolina.
This phone had 10.01 out of the box. I've updated to 10.02. Verizon, South Carolina.
Mine is week 36 with no issues.
I've been following this thread while actively wondering if my device would be affected at some point. So far so good. And I traveled all around the twin cities metro area, some very congested areas including the usbank stadium during game day. No problems. Reception and speed is actually better than my 6s. I don't know if this issue many of you are experiencing is software, hardware or cell tower but it has prevented me from ordering a 2nd iphone 7 until it's resolved.
Staying on 10.0.1 (intentionally not updating)
Carrier 25.1
I've been following this thread while actively wondering if my device would be affected at some point. So far so good. And I traveled all around the twin cities metro area, some very congested areas including the usbank stadium during game day. No problems. Reception and speed is actually better than my 6s. I don't know if this issue many of you are experiencing is software, hardware or cell tower but it has prevented me from ordering a 2nd iphone 7 until it's resolved.
Staying on 10.0.1 (intentionally not updating)
Carrier 25.1
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After both beta 2 and 3 resolved my LTE connectivity issues for a good while, my issues are back today. It takes a good amount of time to connect to LTE when coming off of a WiFi connection or when regaining service after exiting the subway. This must be something on the Verizon end because I haven't changed a thing.
Getting more attention.
Complaints About IPhone 7 Reception Stir on Chinese Social Media - Bloomberg
https://apple.news/AoNXn71ZdRZCL90YBCvyjWQ
Complaints About IPhone 7 Reception Stir on Chinese Social Media - Bloomberg
https://apple.news/AoNXn71ZdRZCL90YBCvyjWQ
To be clear, though, I never had the issue where my phone dropped to "No Service" just the "can't-get-back-to-LTE" bug.So beta 3 isn't going to be a fix
Week 39 with issues with the data dropping off when I'm driving around. A simple Airplane mode toggle on and off fixes it, but annoying when using GPS.
Currently on 10.0.2
Currently on 10.0.2
Mine has been very good this past week. I did have 2 incidents which were pretty short, much better than before when I was having 2-3 incidents per day. I'm still on 10.0.2, not sure when my build was, where do you check that?
The fact that this is happening in China, the UK and other places, would imply it's an iOS problem and not a carrier problem. Although I guess if the carriers have their software messed up, it could cause problems. So, I've changed my mind, it's a carrier issue.
So I emailed Tim Cook's address and it got forwarded to Craig Federighi (I'm sure all you Apple nerds know he's SVP Software Engineering). I got a call from Executive Relations and they apparently have a fix that will be released in the coming weeks (I'm not sure if this is the same beta everybody's having mixed results with). I am taking a call at 11AM tomorrow to install this. Anybody else get this call and offer from Apple?
Makes you wonder if all the apple execs use Att/T-Mobile as their provider.
[doublepost=1476478930][/doublepost]
My guess this fix will be included in the 10.1 release. Given the time frame.
[doublepost=1476478930][/doublepost]
My guess this fix will be included in the 10.1 release. Given the time frame.
I bet they all use AT&T, considering the exclusive contract Apple had with them through the 3GS
Day 2 with my 7, and still no drops. Don't know if it's the way I set it up, or just not a problem where I live. When I got the phone, I took the sim card out of my Samsung S7 Edge, put it in the iPhone, and then connected iPhone to my iMac and set it up via iTunes, using an older backup.
This is getting legs...the tech guy they had on the radio show on my way home was talking about this. They have dubbed it "connection hell"
I've read a few problems with AT&T but with my experience with my AT&T test sim, nothing.