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Carrier iPhone 7 Plus "No Service" (VZW)
- Thread starter mikes63737
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While that seems similar it also seems different than drops of signal and all that.
I'm wondering if Apple messing around with modem config is causing stability issues with Verizon. It's all connected.
Left home again today and after 10 minutes of travel I got a flood of messages, including my garage door closed notice... which should deliver as I drove away. And again if you weren't following my previous post, phone said I hade LTE, but data isn't working for long periods after leaving home.
But it doesn't seem like something widespread or even spread as far as the iPhone 7 issue as discussed in this thread and various others. It it was iOS in particular way more phones other than iPhone 7 would show up in these kinds of threads, and while a few here and there, it's certainly nothing close to what it's like for iPhone 7 (and perhaps to some degree some carriers like Verizon).
As his thread demonstrates in quite a few instances that generally doesn't have an effect on any of it.
So far things are good with my replacement. The only thing that is interesting is with Pandora One. When using High Quality I always get a message complaining that my speed isn't good enough. This even happens when I have full LTE signal and my speedtest show 20Mbp/s. Oddly enough, AT&T works perfectly even with 1 dot of service.
I don't think it's a hardware issue. The problem seems to have mostly gone away with the latest software and carrier updates (perhaps not 100%, but much less than when the iP7 first came out).
The statement "perhaps not 100 percent" is what I'm worried about. I want to be assured that the iPhone 7+ that I purchase from the Apple Store will provide the SAME level of great reception that I currently experience with my iPhone 6s+.
I have a launch day iPhone 7 that had a severe problem in the first few weeks that is now cured from my point of view. My wife has an iPhone 6 that I have used for comparison. The only time that I see a difference is in a weak signal area. In weak signal areas I've noticed that my 7 will switch to 3G sooner than her 6. In some ways this might be a better reaction versus holding onto an LTE signal that in reality has no data throughput. We have a notoriously weak signal area that we frequent and when we were there this past weekend both phones either failed together or had very weak data throughput. In this low signal area the 7 went to 3G and data crawled while her 6 stayed on LTE with one dot and data crawled. I must emphasize that this is the edge case. 99.9% of the time the phones perform exactly the same. So I am comfortable recommending the 7.
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All you can do is try it out. If the 7 doesn't work as reliably as your 6s, return it and keep the 6s.
Thanks for the detailed reply. Do you believe that the Apple software updates resolved your problem, or do you believe that the resolution was due to a carrier update, or a combination of both? I have been following this thread for months, and have come to the conclusion that there is both a hardware and a software problem. I am also wondering if the software updates are a workaround for a real hardware issue.
When I did this with a 6S the other day, my 7 (to my surprise, I have to admit) actually got an LTE signal when the 6S was stuck on 3G. The other side of that was that the 6S would hold a (nearly useless) 1X signal where the 7 would show no signal.
One thing we all need to remember is that radios do vary unit to unit, so some variation is to be expected.
Software issue I believe. I have not changed hardware and have just updated as each version became available. I also wonder if Verizon made changes on their side as the improvements in service did not seem to always correlate with an apple software change. I suspect that some of the issue was in Verizon's network software. My phone was marginally usable for the first few weeks and is now cured. I'm in San Francisco and have travelled to Napa, New York City, suburban New Jersey and Boston in the last three weeks and phone has been solid.
It does seem like Verizon was also quietly making changes in the background. Like you said, the improvements didn't always seem to immediately correlate with a software update.
At the end of the day, it's impossible for any of us to know *what* caused the improvements since neither Apple or Verizon has been very transparent about the issue. iOS software updates, carrier settings updates, Verizon tweaking their network - some combination of the above. Either way, the issue has gotten substantially better for most of us it seems.
I never thought it was a hardware issue. My phone worked fine when I was roaming in Canada for 3 days back at the end of September (which is when these issues with Verizon were at their worst). When I returned from Canada, the same issues started again with Verizon immediately.
Verizon has gone through three or four (possibly more?) carrier settings updates in the last month or so, apparently attempting to address these issues.
I wonder if the carrier settings update is to force the phone to use only one band (e.g. to stay on band 13 only and not to switch to band 4 or band 2). For those of you that have phones that have been fixed by the software upgrades, what bands are your phones using?
Have they had that many? There was one or two out with an iOS update or two, but that's about it based on what I recall.