I feel that the ‘magic’ is a matter of perspective, and very difficult to define. It will mean something different to each generation who has grown up with a different-looking company in Apple.
Case in point: I say this as someone who first took an interest in Apple computers in the late 90s, and that interest was likely sparked because of a defining attribute that lessened slowly over time, which was that Apple products were
so different to the rest of the market 'back in the day'. I cannot overstate this enough; to be an Apple user was to be virtually an outcast.
When the original iMac G3 came out, it literally stood out like a dog’s business in the middle of my college library because of how it looked. I knew of Macs and Apple, but before starting my graphic art studies, the platform had always been mysterious to me and associated with creative people, my uncle being one of them.
I chuckle when I think back to a comment my mum made one day;
"Uncle George is popping round soon, you can have a good talk about Macs with him!". So innocent and telling of the time.
This is about 1998 and most people would still say ‘Mac’s are weird’, but eventually the audience beyond the typical creative crowd began to increase once the iPod was released. From my recollection, I feel that more people just started to take Apple seriously as a company that designed high quality and quirky products, which often reflected the personalities of the users. Apple was at the forefront of not just cool industrial design, but the 'digital hub' for growing digital media.
What Apple was doing at this important point was novel - they foresaw the rise of digital media and made the Mac the centre of it, with iPod of the offshoot.
In the case of MP3 players, the market exploded quickly and there were many alternatives, but people bought into the iPod because Apple became a lifestyle company. Its products and marketing transcended demographics, which is why I think the iPod advert with the colourful siholletes of people dancing and white EarPod wires has become so iconic and downright genius.
If we are talking about 'magic', then for me this period exemplifies it perfectly for a few key reasons:
- Competition had
not yet caught up with Apple's approach to putting user experiences at the forefront of product strategies.
- Apple
still had a CEO who was a visionary, who let products speak for themselves.
- The world we lived in simply had more meaningful, lasting innovation that would go on to significantly impact the way we live today.
Consider too Apple's industrial design, whilst admittedly not as environmentally friendly as today, used a range of materials that helped to create iconic products which were unique to Apple. And Mac OS X was so much more advanced than Windows XP and even Vista that the user experiences were clearly defined, one knew that one platform was so much more advanced than the other. The cheesegrater Power Mac and Mac Pro, in particular, defined a shortly lived era in which Apple dominated creative content in all manner of studios.
Today, we are living in a very different world. The competition has emulated much of what made Apple so great, so there are less differentiators in the market. Innovation as we knew it, which impacted society in long-lasting ways, has very much stifled (this isn't to say innovation no longer exists, but the impact it has is very different).
And, I have to say it, Tim Cook just isn't Steve Jobs. Tim Cook has been a tremendous CEO and the numbers speak for themselves, but this has come at a cost of Apple losing some of the identity that made it, well, 'uniquely Apple'. Cook has transformed Apple with his own political and societal agendas, which he means to be progressive and, though I hate the phrase, 'woke', but has ended up becoming monotonous, strategic, uninspiring and frankly in many instances demeaning.
Industrial design is difficult to discuss because, with the move to more environmentally friendly processes, products have become standardised in their design. But Apple didn't help itself by not investing in areas that, with more effort, they could have impacted more - especially their workstations and software (Aperture? Final Cut X?).
Their products continue to be excellent in many cases, but the experience as a whole lacks magic because we are no longer in an age were Apple - and its users - were in the minority. We were the rebels, and I'm proud of it.