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msooffutt

macrumors member
Feb 1, 2010
61
22
From launch until yesterday, my Max has been running circles around my iphone 6s plus and Qualcomm X, even in weak signal areas. Yesterday, it acted like it had hit a brick wall and couldn't come close to the speeds of my iphone 6s plus (only other phone I have left to test with). First time it has had the symptoms everyone on here has been talking about. When I say slow, I'm talking less than a meg, while the 6s plus was hitting about 10 megs. Today, everything is back to normal and the max is crushing the 6s plus. Only difference I can see, is yesterday was a cloudy day, and today it is clear one. Sometimes weather can affect reception, but I don't know if that was the problem or something else. I really hope it wasn't the weather, because that starts to point toward the antennae as the problem. I hope to keep this very expensive phone for a few years, but not if it's going to have receptions problems. Fingers crossed for a software fix.
 

Yunklucy00

Suspended
Oct 17, 2018
10
9
Talk about a poor experience, quality and lack of QC. They must’ve cut costs on that. You’re right though because QC was never this bad.


I had every iphone since 3G never ever had to send any iphone back until the iPhone 5 problems started with scuffs marks.
iPhone 6 dead pixels and dust on camera lens (two replacements)
iphone 7 dead pixels and dead mic (three replacements)
Quality control going downhill now
 

madKIR

macrumors 6502a
Feb 2, 2010
849
801
NYC
From launch until yesterday, my Max has been running circles around my iphone 6s plus and Qualcomm X, even in weak signal areas. Yesterday, it acted like it had hit a brick wall and couldn't come close to the speeds of my iphone 6s plus (only other phone I have left to test with). First time it has had the symptoms everyone on here has been talking about. When I say slow, I'm talking less than a meg, while the 6s plus was hitting about 10 megs. Today, everything is back to normal and the max is crushing the 6s plus. Only difference I can see, is yesterday was a cloudy day, and today it is clear one. Sometimes weather can affect reception, but I don't know if that was the problem or something else. I really hope it wasn't the weather, because that starts to point toward the antennae as the problem. I hope to keep this very expensive phone for a few years, but not if it's going to have receptions problems. Fingers crossed for a software fix.
I think there will be more and more people finally realizing that it’s the antenna!
 

Sweet Pikake

macrumors member
Oct 29, 2015
51
36
Honolulu. Hawaii
I think there will be more and more people finally realizing that it’s the antenna!

what makes you think it's the antenna, iPhone SX Max on T-Mobile, Honolulu, Hawaii
 

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Sweet Pikake

macrumors member
Oct 29, 2015
51
36
Honolulu. Hawaii
You’re showing four bars of signal strength. You’d probably get good speeds with no antenna. Just kidding a bit. But you need to do that test where service is marginal.

here's with 3 bars
[doublepost=1539818940][/doublepost]
I’m on tmo and I get my phone today. Hopefully it’s consistent with your pic. Lol


By chance you know the build date, factory? There’s a thread on the forums showing how to decipher the serial #

https://forums.macrumors.com/threads/iphone-xs-and-iphone-xs-max-antenna-issues-build-date.2146749/
I got mine on launch day, so received on Sept. 21 and its gold, 512GB sim free
 

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HeadphoneAddict

macrumors 65816
Sep 16, 2007
1,041
888
WHOA!
Looks like it was removed! That's scary. When I click on the link to it, I now get this:
Unauthorized



Access to this place or content is restricted. If you think this is a mistake, please contact your administrator or the person who directed you here.


Apple Footer
[doublepost=1539792385][/doublepost]Here is the original post that was removed.

Now you get to wait for a takedown notice from Apple, saying your copy of the deleted post cannot remain online. Don’t worry I saved a copy.
 

Sweet Pikake

macrumors member
Oct 29, 2015
51
36
Honolulu. Hawaii
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roncron

macrumors 65816
Aug 15, 2011
1,182
2,283
Some of you have mentioned Coconut Battery. I had that on my last iPhone. I’d like to install it on my Max but it doesn’t seem to be available in the App Store right now.

Is it gone?
 

OTACORB

macrumors 68000
Jun 21, 2009
1,546
1,035
Central, Louisiana
I'm flying up to Portland tomorrow to pick up the XS Max I ordered online today. Can I ask you, where do I find the manufacturing date? I'll be in touch and post once I pick it up. I've been monitoring the inventory for one specific Apple location in Portland, Oregon and I know they have always been sold out of the XS Max Gold 256, but miraculously, today, it showed up as being available. I ordered it, and immediately after, inventory shows none for this specs after I paid for it. I'm hoping I get one from a recent batch. It sucks buying Apple products where it becomes a gamble in getting a product that actually works, as it should, right out of the box. Thanks.

I used Coconut Battery Plus, which will tell you many specs on your device, including the number of battery cycles, age of the battery, manufacturing date etc. I don't know if there is a windows version, but I use it on my MacBook Pro.

So your second one is working fine for you? I did the same - returned my first one and got a new one this past Sunday. This one does seem better. I’m going to make a few comparisons out and about to my husband’s 8. If they are close, I’m going to stop looking for trouble and just enjoy.

Yes my 2nd one is working perfectly fine. I made many calls today and it never once dropped connection, nor did it drop to 4G or 3G. Internet has been speedy in a place where sometimes on my 8+ it was dawg slow.
[doublepost=1539823329][/doublepost]
Some of you have mentioned Coconut Battery. I had that on my last iPhone. I’d like to install it on my Max but it doesn’t seem to be available in the App Store right now.

Is it gone?

It's not an IOS app.. I use it on my MacOS via my MacBook Pro.

Download v3.7.1 (24.3 MB)
for OS X 10.11 - macOS 10.14 | (reads devices with iOS 7 - iOS 12)
 
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Sweet Pikake

macrumors member
Oct 29, 2015
51
36
Honolulu. Hawaii
Your mission, should you choose to accept it, is to drive around that island of yours and look for one bar areas. Then report back! Actually, you might find it hard to report back from a low signal area. :)


i think this is the best I can do, I'll be in Guam Friday afternoon, I'll try there since I have the T-MO ONE Plus, it roams there
 

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indychris

macrumors 6502a
Apr 19, 2010
703
1,527
Fort Wayne, IN
It was a Qualcomm 7+ 128GB, T-Mobile

Thanks. I'm assuming that it's strictly a GSM phone then, which makes me wonder if some people coming from GSM to the MAX are seeing similar performance because they are both Intel-based systems; whereas, those who have used a Qualcomm-based phone are experiencing degraded service with the Intel design of the XS?
 

vinegarshots

macrumors 6502a
Sep 24, 2018
980
1,347
Thanks. I'm assuming that it's strictly a GSM phone then, which makes me wonder if some people coming from GSM to the MAX are seeing similar performance because they are both Intel-based systems; whereas, those who have used a Qualcomm-based phone are experiencing degraded service with the Intel design of the XS?

It was a Qualcomm 7+ . Made sure right after I bought it. It was carrier-free and purchased from the Apple Store, not from Tmobile.

I've now tested the Max in two places where I definitively had poor service on my 7+. The mall, and a local restaurant.

In the mall on the 7+, I would always instantly lose service as I walked into the Apple Store. Now I can hold a bar or two for a while and get Google search results to load. I still lose service there eventually, but it's definitely not any worse than before.

In the restaurant, its a similar story.

Ironically, the only thing I've noticed not performing as well as the 7+ is the 5ghz wifi. Speed is fine, but it gives out about 6 feet closer than the 7+ did.
 
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indychris

macrumors 6502a
Apr 19, 2010
703
1,527
Fort Wayne, IN
It was a Qualcomm 7+ . Made sure right after I bought it. It was carrier-free and purchased from the Apple Store, not from Tmobile.

I've now tested the Max in two places where I definitively had poor service on my 7+. The mall, and a local restaurant.

In the mall on the 7+, I would always instantly lose service as I walked into the Apple Store. Now I can hold a bar or two for a while and get Google search results to load. I still lose service there eventually, but it's definitely not any worse than before.

In the restaurant, its a similar story.

Ironically, the only thing I've noticed not performing as well as the 7+ is the 5ghz wifi. Speed is fine, but it gives out about 6 feet closer than the 7+ did.

Interesting and good to know. Thanks for the response.
mathews_thumbsup.gif
 

Shark5150

macrumors 68000
Sep 24, 2014
1,619
1,511
Dallas, Texas
Upgrading from my iPhone X to the iPhone XS Max the Wi-Fi issues are terrible has problems connecting The LTE barely shows up usually it’s only 3G I don’t have one at best two bars the iPhone X is so much faster when picking up the Wi-Fi signal and has LTE 4G and has all bars does anybody else have these problems because I expected it to be faster with the new chip or better Wi-Fi connection signal you know, this is depressing you know I paid a small fortune for this man I hope they do something to fix this because several members in my family all got the new iPhone XS Max and we all had the same problem !!!
Did you install 12.0.1? Did the trick for me. Back to normal.
 
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