You said your 4th phone was working much better than the other 3? What happened there?
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iPhone XS Max Is the mobile reception on the xs Max even worse than iPhone X ?
- Thread starter mydogeatsbeats
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You said your 4th phone was working much better than the other 3? What happened there?
Do you have proof of this? If not, then it just makes your statement sad.
your speech for apple is already boring. because you do not leave it a bit and you go back to work. I do not think Apple is going to pay you anything for your work. I understand that spending 2000 dollars on your new products forces you to be as you are, but seriously, bored.
Reminder, the overall speed improvement in the US is only 5Mbps, which falls within the margin of error.
Someone called me from a landline this morning and my XS Max was on VZ Wifi. I could barely understand the words that other guy was saying over the phone. It was somewhat garbled. I even went closer to my wifi router and it was still bad. Not sure if that's because of my phone or was just a bad connection.
oh yes, great solution .. use airplane mode all day to have coverage.
How many years of engineering have you gone through to get this solution? It is brilliant!
Seriously, that is what you got from what i wrote?
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$2000?? Any more video you can post to disprove your point?? LOL
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Probably true. From my testing, no much difference b/w Xs and my wife’s 7. Although this is disappointing in some sense, but it is not worst...as claimed by you know who!
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I did 1000 more miles of real world testing and found out that it wasn't all that great compared to other devices that I have .
I have no idea why you are fighting so hard to prove there isn't an issue when there is proof that a real issue exists. Do you get paid by Apple?
I have been in situations where I am having connection issues and my girlfriend, on her iPhone 6 Plus, does't have any.
Yes, I sometimes get slow SpeedTest results as well.
Unfortunately, random issues and defective phones do happen. You may very well have a defective phone...call your carrier and get another one or jump to Samsung (which traditionally have excellent cell).
Again, PcMag test does indicate that you may have a defective unit, but millions others have good service.
I’ve been noticing that if I stay on the same domain (when the issue appears), websites continue to load but when I try to visit a new domain I’ll have to turn WiFi off for the page to load. Switching back to WiFi and everything works great again for a while. I wonder if there is an issue with DNS. No way for me to really troubleshoot on this device without getting a packet capture off the switch.
This has become beyond frustrating, to spend over $1k on something and have it perform spotty at best is unacceptable for me but I have little recourse being outside of the 14day window.
Like my gf’s 6s and daughter’s 6s, both working perfectly on same 12.0.1 iOS? Is that what you are referring to?
You keep citing ONE source. There are plenty of sources that state otherwise.
For what - a refurb? Or will Apple replace it with a new phone?
I have to say, you really have gone above and beyond to make this phone work for yourself. I do agree in that it seems it’s time to just make the decision to just not upgrade to XS line of phones. I got the XR ordered and if it works out I will return my 2nd Max on Friday and just hang with it till next year. Hopefully there are no issues with it. We shall see.
Data is most useful if you provide it when you initially post, not as much if you wait to provide in a sarcastic followup.
Plenty of sources? Like a few folks over and over again...so, if they keep complaining, then that adds up?
Why does PCMag matters? Well, because that was done as scientific as possible (taking out variables). Sorry if that does not satisfy those with defective units. But facts are facts dude.
It's not that simple and you know it.
So, back to my other question. Will Apple replace my phone with a new phone or with a refurb?
And are there any tests to do to prove I have issues rather than flukes?
1st question...that is b/w you and Apple. Good luck.
You may have issue...the only way is to exchange it...because you will always have doubt in the back of your mind.
I always get slow speedtest. Haven’t gotten over 50mbps since I’ve had the phone.
The challenge with that is from people's experience, mine included, Apple genius bar will push back.
I have stated my full story and all updates in this thread. Even when the senior adviser put a note in my case that the genius should replace my phone, I got a ton of push back. Even with all evidence in my case of everything I had done and sending files/logs to Apple, proof of calls with my carrier (AT&T), the genius still put it on me and told me there was nothing wrong with the phone and to take it up with AT&T.
He did begrudgingly replace my phone, but the replacement was no better. Even before leaving the store I waited to show the poor cellular performance and he still told me it was on the carrier and rushed me out of the store. Since then another Apple senior adviser had reached out to yet again collect more logs and files.
I do know that Apple has a 1 year warranty for manufacturing defects. The problem with that is proving or having Apple make a statement on the issue. Without that it's on YOU to try fighting with a genius about a replacement. We all know you're at a disadvantage when the genius plays the "well I can't tell what's going wrong, it's not the phone it's your service. we advise you take it up with them. bye".
The core problem that's been stated over and over again is that NO ONE KNOWS THE ROOT CAUSE. It could be hardware, software, a mix of both. It might be a bad batch of phones. It COULD be something with the carriers/modems which many of us are hoping can possibly be addressed with a software update. I am especially keen on hearing people's experience with the various betas which seem to continually update modem/carrier versions. Until we know the root cause of the issue OR until Apple makes a statement, then going to the genius bar can be frustratingly unhelpful.
Again it doesn't seem this is impacting all users/phones. Of course any phone can have issues with signal from time to time. However most of us posting about the issue have an idea of what service is like in our areas. I can say with certainty that over the past 10yrs of mobile phone usage in NYC, I have NEVER seen so many problems with phone service. Let's pare that down to just the past 2yrs with my previous iPhone 7+. In that time in all my normal routes and destinations I have never seen the problems I am experiencing with the Xs Max. Sure ANY phone can experience an issue, but having my phone struggle to maintain a data connection, send iMessages, load emails/websites, drop phone calls etc. in ALL the same locations/routes. That is a problem. Even anecdotally WITHOUT any evidence, a user would notice that.
Depends. If you are outside the 14 day return window, Apple could test your phone and says there is nothing wrong with it, and you get no exchange. So if you are having problems, Apple says nothing wrong, you are stuck with it.
Or your assumption that I didn’t have comparisons instead of simply asking if I did?