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timmywa

macrumors member
Mar 27, 2017
35
35
Utah, USA
207934d1501709652-what-wed-napoleon-dynamite-1-ugh-lucky.jpg
 

kneezmo

macrumors regular
Dec 31, 2017
235
141
I found this Verizon forum post from 2016 that I thought was interesting, because if you read through all 11 pages, it sounds EXACTLY like this thread--except it's for the iPhone 7.

https://community.verizonwireless.com/thread/919367

This actually seems to be a recurring issue with new iPhone launches for some reason...

Seems the same yes.. but this time the issue appears in other carriers and countries. In Spain and UK this happens too.. so, how the hell is going on
 

timmywa

macrumors member
Mar 27, 2017
35
35
Utah, USA
Oh! I didn’t know that was an option. Definitely eliminates Bluetooth, but maybe it’s a Sync3 glitch then
That is possible. I think, though with all these reports of weird LTE issues on the XS, that it could very well be an apple issue and a Ford issue. Ford sends out updates a few times a year, so maybe a fix from apple and a fix from Ford would make this issue better? Possible.. Sync3 worked FANTASTICALLY with my iphone 7 for a couple years, however.
 

solodogg

macrumors 6502a
Oct 28, 2011
511
215
Orlando
Oh! I didn’t know that was an option. Definitely eliminates Bluetooth, but maybe it’s a Sync3 glitch then

Definitely not. I use Bluetooth exclusively, have a Sync 2 system and a Uconnect system that both experience the same issue. Signal will only update if the phone display is turned on, if it’s dark it doesn’t update at all.
 
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jkozlow3

macrumors 6502a
Jul 16, 2008
973
659
I found this Verizon forum post from 2016 that I thought was interesting, because if you read through all 11 pages, it sounds EXACTLY like this thread--except it's for the iPhone 7.

https://community.verizonwireless.com/thread/919367

This actually seems to be a recurring issue with new iPhone launches for some reason...


The iPhone 7 issue was a bit different. I definitely experienced the iPhone 7 & Verizon issues and it took awhile before the issues were 100% resolved. It may have taken ~8 weeks overall and 2-3 iOS & carrier updates before the issue went completely away (i.e. it got better after 1 patch but the first patch didn't fix 100% of the issues for everyone). There was a giant thread here on MacRumors about this issue back in 2016.

Both my iP7 and my wife's iP7 would go to "no service" in random spots (and not necessarily in the same spots). Sometimes mine would say "no service" when hers would show several bars and vice versa when we were in the car together.
 

kneezmo

macrumors regular
Dec 31, 2017
235
141
The iPhone 7 issue was a bit different. I definitely experienced the iPhone 7 & Verizon issues and it took awhile before the issues were 100% resolved. It may have taken ~8 weeks overall and 2-3 iOS & carrier updates before the issue went completely away (i.e. it got better after 1 patch but the first patch didn't fix 100% of the issues for everyone). There was a giant thread here on MacRumors about this issue back in 2016.

Both my iP7 and my wife's iP7 would go to "no service" in random spots (and not necessarily in the same spots). Sometimes mine would say "no service" when hers would show several bars and vice versa when we were in the car together.

Ye. this time the issue appears in all carriers and other countries.. so i think its a bit diferent. In 2016 the problem was with Verizon..
Apple continue in silence, whenever in Italy have to pay because of their update tactics. I really skip this problem, toke a new X like other users here, and just wait for the next gen.. Hope 5G, new batteries with graphene.. hope next year will be good for all. Hope costumbers that have an Xs solve their problems..
 

Nhwhazup

macrumors 68040
Sep 2, 2010
3,474
1,718
New Hampshire
Clearly the messaging changes depending on the support person:

https://forums.macrumors.com/thread...-than-iphone-x.2140854/page-121#post-26695285

.
When I returned my second Max yesterday, the Apple return guy asked if there was anything wrong with the phone. I told him about the cellular connectivity issues and he said “hmmm”. When I told him I bought an X at Best Buy, he said that he was surprised that they had any left. He also said that he also had an X. That was it. No trying to get any further information from me.
 

Wags

macrumors 68020
Mar 5, 2006
2,239
1,701
Nebraska, USA
When I returned my second Max yesterday, the Apple return guy asked if there was anything wrong with the phone. I told him about the cellular connectivity issues and he said “hmmm”. When I told him I bought an X at Best Buy, he said that he was surprised that they had any left. He also said that he also had an X. That was it. No trying to get any further information from me.
The manager at my store said, oh.
No challenge, offer for replacement or did not say, never heard that.
 

kneezmo

macrumors regular
Dec 31, 2017
235
141
The manager at my store said, oh.
No challenge, offer for replacement or did not say, never heard that.

They dont know nothing.. never. I think they sold more X this months than Xs.. ahaha. Bestbuy have to be happy.
 

antisomnic

macrumors 6502
Jul 6, 2012
342
409
Rochester, NY
I have an XS max on Verizon. I’ve had it a little over a week and just experienced my first reception issue. Today while I was at work my reception dropped to 1x. I usually have full bars. I was busy and thought nothing of it and put it in my pocket. When I went to leave work I checked my phone in the car before I started it and it said 1x. I tried sending a text to no avail. I turned my phone off and back on and got a flood of texts and a voicemail and fill LTE reception
 

timmywa

macrumors member
Mar 27, 2017
35
35
Utah, USA
I have an XS max on Verizon. I’ve had it a little over a week and just experienced my first reception issue. Today while I was at work my reception dropped to 1x. I usually have full bars. I was busy and thought nothing of it and put it in my pocket. When I went to leave work I checked my phone in the car before I started it and it said 1x. I tried sending a text to no avail. I turned my phone off and back on and got a flood of texts and a voicemail and fill LTE reception
Yup, same story.. Sometimes it will sit there showing full signal (this is just on my charging stand, not connected). Then I'll pick it up and a flood of updates and notifications will flow in, just from unlocking it... Lovely!
 

Raudy5

macrumors newbie
Oct 6, 2018
16
29
Brooklyn
The Xr was much better. It's still using the same antenna design as last year's X.
And and and...Aluminum instead of steel. I think it's a combination of a bad design with the extra 4x4mimo band that mixed particularly poorly with the barrier of steel. It was a drop-off from the 8plus to the X in terms of rf, but not that noticeable, and the only real diff was steel.

The XR goes back to the trusty and reliable 8plus aluminum and no 4x4mimo. The FCC lab tests looked great compared to my now returned 3rd XS max. The XS is a little better than the XS Max, so that skewed the results and diagnosis, but it proved (in my mind) that the steel is something you have to nail in terms of antenna placement as just a slight change could really mess it up.
 

vinegarshots

macrumors 6502a
Sep 24, 2018
991
1,355
And and and...Aluminum instead of steel. I think it's a combination of a bad design with the extra 4x4mimo band that mixed particularly poorly with the barrier of steel. It was a drop-off from the 8plus to the X in terms of rf, but not that noticeable, and the only real diff was steel.

The XR goes back to the trusty and reliable 8plus aluminum and no 4x4mimo. The FCC lab tests looked great compared to my now returned 3rd XS max. The XS is a little better than the XS Max, so that skewed the results and diagnosis, but it proved (in my mind) that the steel is something you have to nail in terms of antenna placement as just a slight change could really mess it up.

I doubt aluminum vs steel has anything to do with it, because both are used in RF shielding applications (both block RF singals). Check out page 4 here:

https://mri-q.com/uploads/3/4/5/7/34572113/lindgren_metals_used_for_rf_shielding.pdf

Aluminum is listed as #2 most common material for RF shielding, and steel as #3.
 

ET iPhone Home

macrumors 68040
Oct 5, 2011
3,823
529
Orange County, California USA
I just got my XS Max last week on Thursday. I finally got the box opened this past Monday to set things up. So far the issues I've encountered are due to making outgoing calls.

1. It will take about a good 45 secs. before the calls starts to ring.

2. Often, I'll wait 45 secs. before the signal drops where the phone doesn't complete the call.

Are these known mobile receptions that are being discussed on this thread. I need to know, because I have until 10/31st to make a return or exchange. I'm a little disappointed. I've never experienced this with my 5S.

Thanks.
 
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