iPhone XS Max Is the mobile reception on the xs Max even worse than iPhone X ?

[bushman4]

Intel needs to work on its modems!! They are slow!!!
Apple should really go back to Qualcomm which probably will happen by next year

 

[Packers1958]

Intel needs to work on its modems!! They are slow!!!
Apple should really go back to Qualcomm which probably will happen by next year

Apple will never go back to qualcomm. They will stick with intel for another 2 years before their own modem is ready.

 

[Skeptical.me]

I noticed on my X a downgrade to my 6S now I feel like my reception on the Xs Max is even worse.

The 8plus is also better than the X.

What is your experiance?

I feel like having more often no 3G or LTE/4G or Even no reception

Is any one here having issues with WiFi where it works fine then all of a sudden (while still connected to WiFi) no data whatsoever. Webpages just hang on a white screen, apps can't connect to the internet? Then suddenly works after a few minutes or so. It's not my network, everything is working fine, it's just happening on the iPhone XS Max. The iPhone X is working perfectly fine.

 

[Olivia23]

Damn.... that nagging thought in the back of the mind....
Apple vs Qualcomm should have never gotten to the point it got to...
And now the Iphone does not have the best components it could have had...

Next year I might have to switch to Samsung. I'm getting tired of crappy cellphone reception and the person in the same room that has a Samsung phone gets better reception. I have Verizon.
[doublepost=1537868849][/doublepost]

I am on Verizon 33.1 on stock iOS. Haven't seen any carrier update.

Mine did as soon as I set up my iPhone XS Max.

 

[vampyren]

I am also experiencing the same as other users:

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I also only have 3G on places where I had LTE before
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I don't want to derail the thread too much but yeah, wtf with bars?
I have full bars sometimes and data is slow as crap or a video I'm watching totally freezes.
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I see allot of 3G. Also youtube keeps loading allot and stops at times where i never had problem. I drive daily 40min to work and listen to youtube. Used to work great with my note but now the hick-up.

Also the hotspot has problem. My MBP cant connect back after the first connection. The whole connectivity is a mess.

 

[singletary]

Those likely that are not having the problems are those in markets with saturated towers like a big city where you could be connected to one of ten towers at anytime . Rural users and those on the edge of coverage areas are not going to be able to use any of the XS phones . Just now I made an hour drive and I almost never had full signal. It seemed stuck on 1 to 2 bars the entire trip. The only way I could get 4 bars was to turn my cellular amp on and even then it struggled to give me 4 bars . Fix your crap Apple !!!

I’m not experiencing the issue and I have very poor coverage at my home. Same 1 bar, ~10Mbps download speeds on my XS Max on T-Mobile and on my X on T-Mobile.
[doublepost=1537876501][/doublepost]

Guys, seriously. Stop with the Intel / Qualcomm ********. Some of you are stuck on that and comparing different phones and saying “gotcha!”

This is an antenna issue as can be seen in the FCC filings and pointed out by AJ (the guy who posted those findings first and is a regular contributor at SG4RU, almost daily actually.

Comparing an iPhone 8 with Qualcomm to a XS Max with intel means nothing. It’s about antenna design and the gain (or lack thereof.) by constantly conflating these modems in these conversations we are not focusing on getting good info out there regarding the real issues.

The intel/qual issue was real in phones where both were available. Intel didn’t have support for some things. That is not the case now and you can plainly see that with the high performance of this new modem when in high signal areas. This, again, is an antenna design issue.

Software tweaks may be able to take this a bit. We will need to see if tweaking power a bit will allow these antennas to function in an acceptable manner.

Again, please try to stop comparing apples and oranges along with pears and grapes. It’s not doing anything other than muddlying the situation.

If it’s a design issue then why isn’t everyone affected in the same way? Design issues would be present on every single new phone sold and should impact people in a measurably similar way.

This is currently not what people are reporting here. It seems to be a big mix between “no issues” and “issues.” That doesn’t sound like a design problem.

 

[odin]

I’m not experiencing the issue and I have very poor coverage at my home. Same 1 bar, ~10Mbps download speeds on my XS Max on T-Mobile and on my X on T-Mobile.
[doublepost=1537876501][/doublepost]
If it’s a design issue then why isn’t everyone affected in the same way? Design issues would be present on every single new phone sold and should impact people in a measurably similar way.

This is currently not what people are reporting here. It seems to be a big mix between “no issues” and “issues.” That doesn’t sound like a design problem.

Likely because those in moderate to high strength signal areas would not notice any issue and would, in fact, see much higher throughput.

Many of those are seeing the 5ghz WiFi issues though which is showing lower strength reception of that band in basic WiFi.

 

[Truefan31]

Guys, seriously. Stop with the Intel / Qualcomm ********. Some of you are stuck on that and comparing different phones and saying “gotcha!”

This is an antenna issue as can be seen in the FCC filings and pointed out by AJ (the guy who posted those findings first and is a regular contributor at SG4RU, almost daily actually.

Comparing an iPhone 8 with Qualcomm to a XS Max with intel means nothing. It’s about antenna design and the gain (or lack thereof.) by constantly conflating these modems in these conversations we are not focusing on getting good info out there regarding the real issues.

The intel/qual issue was real in phones where both were available. Intel didn’t have support for some things. That is not the case now and you can plainly see that with the high performance of this new modem when in high signal areas. This, again, is an antenna design issue.

Software tweaks may be able to take this a bit. We will need to see if tweaking power a bit will allow these antennas to function in an acceptable manner.

Again, please try to stop comparing apples and oranges along with pears and grapes. It’s not doing anything other than muddlying the situation.

Yes. Aren’t there tests explicitly saying it’s not the modem too, that it’s likely the antenna gain issue?

 

[kmod75]

Is any one here having issues with WiFi where it works fine then all of a sudden (while still connected to WiFi) no data whatsoever. Webpages just hang on a white screen, apps can't connect to the internet? Then suddenly works after a few minutes or so. It's not my network, everything is working fine, it's just happening on the iPhone XS Max. The iPhone X is working perfectly fine.

Yes, same issue on the xs 64bg unlocked version. One minute I’ll have the reception and the next minute I don’t. Very annoying.

 

[alent1234]

My xs max is working better than my 8 plus, in rural Ohio.

This “story” is a hoax. More fake news!

it's not a hoax. rural areas have lower frequency bands for longer range which the antennas in the Max seem good at picking up. the problem looks like it's with higher frequencies that are in cities and also give you faster speed.

The cities are full of small antennas with high frequency signals that are low power and short range

 

[Adrianinkc]

I’m bummed out about hearing about this issue, I was planning on picking up a 10s today. Hopefully apple doesn’t drag their feet on this

 

[timothevs]

Ugh, this really sucks. Mine is on the truck for delivery today, and if the reception is as poor as this thread has me believe, the phone will soon be back on the Fedex truck for a return.

Great camera, and blazing fast processor notwithstanding, it has to after all deliver on being a phone. The last bit is non-negotiable. From what I've read, it doesn't seem like it is something that can be fixed with a firmware fix either. :/

 

[BoxerGT2.5]

Ugh, this really sucks. Mine is on the truck for delivery today, and if the reception is as poor as this thread has me believe, the phone will soon be back on the Fedex truck for a return.

Great camera, and blazing fast processor notwithstanding, it has to after all deliver on being a phone. The last bit is non-negotiable. From what I've read, it doesn't seem like it is something that can be fixed with a firmware fix either. :/

I’d say you have 14 days to see if/how apple responds.

 

[timothevs]

I’d say you have 14 days to see if/how apple responds.

Aye, that's the plan.

I do hope it doesn't take Apple too long to respond. I remember the fracas with the iPhone 4 (shamelessly dubbed Antennagate - ugh). It took a furor before Apple responded.

 

[upnorth85]

I have always had 2 bars in my house. I get 30Mbps speeds. I have been on TMobile for almost 15 years now. I buy new iphone every year. I have not seen any difference in Wi-Fi connectivity or tower connection issues or speeds. I am also puzzled at the huge difference in experience of so many people. I need to try this in a rural area. But I am enjoying my phone and have no plans to return it.

 

[jtrue28]

Yeah, IDGAF how "good" the camera is. The only thing that matters is the reception from the LTE and Wifi modems. #FFS

 

[ant the ninja]

I had zero LTE issues with my XS, super fast speeds and better speeds than I had ever gotten at home however I had some screen troubles so I bought a new XS and popped the sim in there and it failed to activate so I restarted it and it was fine. I realized the screen on that one was even worse so I took the sim out and put back in my first XS and it also wouldn't activate. Two hours on the phone with Verizon and they were able to get it to activate. I was getting 60-80mpbs at home and now Its getting between 5-20 randomly. I cant even come close to my old speeds before I tried swapping phones...NO idea what happend here. Incredibly frustrated.

 

[BoxerGT2.5]

Aye, that's the plan.

I do hope it doesn't take Apple too long to respond. I remember the fracas with the iPhone 4 (shamelessly dubbed Antennagate - ugh). It took a furor before Apple responded.

Well that’s the flip side, they’re a business so they have to weigh how important the “sales numbers“ are against the issue and if they can stem the tide while investigating it quietly. It boils down to do you trust Apple. Jobs was stubborn, Cook doesn’t appear to be nearly as such. The more this gains steam the more their hand will get forced.

 

[jtrue28]

I have always had 2 bars in my house. I get 30Mbps speeds. I have been on TMobile for almost 15 years now. I buy new iphone every year. I have not seen any difference in Wi-Fi connectivity or tower connection issues or speeds. I am also puzzled at the huge difference in experience of so many people. I need to try this in a rural area. But I am enjoying my phone and have no plans to return it.

2.4ghz N wireless band will pull 50-60mbs down. If that's all you've ever known, then yeah you're not going to notice any difference at all. For the rest of us who have modern internet plans that can achieve > 100mbs, 50-60mbs is a slap in the face.

 

[alent1234]

Aye, that's the plan.

I do hope it doesn't take Apple too long to respond. I remember the fracas with the iPhone 4 (shamelessly dubbed Antennagate - ugh). It took a furor before Apple responded.

that was BS. lots of phones did that at the time and long after. My Galaxy S6 had the same antenna issue too

this sounds like crappy antenna design

 

[ROLLTIDE1]

 

[Nhwhazup]

I’m not experiencing the issue and I have very poor coverage at my home. Same 1 bar, ~10Mbps download speeds on my XS Max on T-Mobile and on my X on T-Mobile.
[doublepost=1537876501][/doublepost]
If it’s a design issue then why isn’t everyone affected in the same way? Design issues would be present on every single new phone sold and should impact people in a measurably similar way.

This is currently not what people are reporting here. It seems to be a big mix between “no issues” and “issues.” That doesn’t sound like a design problem.

The common denominator at my house for reduction from LTE to 3G is the update to iOS 12. We always have had LTE service at my house with ATT on all our cellular devices. I got the new Max and my husband has the iPhone 8. Both have iOS 12 and updated carriers. I can’t speak for the Max but the iPhone 8 had LTE before the update. Now both are showing 4G but Speedtest comes through showing only 3G. However, I chose to hold off on the iOS update for my IPP. It is also on ATT, same as the phones but showing LTE on both the iPad and the Speedtest.

For WiFi all three are testing with similar and usual speeds.

 

[cshaver101]

I have been trying to work with sprint to get this issue addressed with my iPhone XS Max since Friday. Last night I was on the phone with a Sprint executive for over an hour. Both my husband and I are experiencing issues with our data. She said it’s an issue with the phones not activating fully. For example, when I do the ##update#, it pops up that it’s “starting service update”, but there is never a pop up that says the update was complete. All the troubleshooting attempts she tried and that other people from sprint have hadn’t me do have no impact or anything even close to a solution.

 

[ROLLTIDE1]

The common denominator at my house for reduction from LTE to 3G is the update to iOS 12. We always have had LTE service at my house with ATT on all our cellular devices. I got the new Max and my husband has the iPhone 8. Both have iOS 12 and updated carriers. I can’t speak for the Max but the iPhone 8 had LTE before the update. Now both are showing 4G but Speedtest comes through showing only 3G. However, I chose to hold off on the iOS update for my IPP. It is also on ATT, same as the phones but showing LTE on both the iPad and the Speedtest.

For WiFi all three are testing with similar and usual speeds.

I am not seeing anything but LTE or searching for signal on my XS on AT&T. It's the simfree model from apple . AT&T support says that they are getting lots of calls about this phone and are going to talk with apple and try to get it fixed.

 

[archer75]

My home internet is fios and I have 100mbps up and down. In speedtests my Xs max gets the full 100mbps speeds. I tested multiple times in different locations in my house. No problem.