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Nhwhazup

macrumors 68040
Sep 2, 2010
3,474
1,718
New Hampshire
I’m reluctant to return because I’m sensitive to the pwm flicker. My husband’s Max really irritates my eyes but my own somehow is tolerable. I hit the jackpot in terms of a display my migraine sensitivity can handle and don’t want to play that display lottery again.

But I do live in a semi-rural area and commute to yet another such area. I need the LTE service to be at least as good as what is on my 8 Plus. I have kind of given up hoping an iPhone could match even a year old Samsung. I have the S9+ which is just a champ as an actual phone.

I’ve been waiting a long time for good clear calls on an iPhone. Always something comes up to keep that from happening, like mic problems on my old 7 Plus. I had high hopes when I heard about the new modem in these XS’s.

Heh, if a bumper could fix this I would consider it. I’m not eager to return my Max.
I totally hear you. I don’t get migraines but was also concerned about the OLED screen and eye strain. I had some eye strain but I think it was mostly due to being on a new phone non stop.

I sent mine back as I still remember what a dog my 6 Plus was. Loved the bigger phone but even after the software updates it worked better but was still a dog. Slow, landscape issues and reloading tabs on Safari. I couldn’t wait for the next release and got the 6S Plus which I’m back to using now. I usually upgrade every two years and was super excited to get my new Max just a week ago - following the threads and excitedly tracking my new phone from China to AL, etc. Boy what a difference a week makes. Like everyone else here - just want a new Max that works as it should.

My daughter also has troubles with her mic on her 7.
 
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madKIR

macrumors 6502a
Feb 2, 2010
849
801
NYC
I think people can tell pretty clearly if they are in fringe areas if their phone is dropping calls, losing signal, dropping to 4G or 3G, and they aren't able to stay connected to Wifi or even though they have 5Ghz wifi the phone connects to 2.4Ghz. In this forum most are much more tehnically inclined would surely notice it. Many have reported this issue even in areas where they have decent signal, not just fringe areas. Some may have the issue and not know, but once you become aware and pay attention I think you'd figure it out pretty quickly.

Folks are grasping at straws and making a lot of assumptions that it's related to Intel vs Qualcomm. Fact is no one knows except maybe some Apple Engineers in Cupertino California and they of course will have to make a determination about this. Even the initial story about this made it clear this issue had NOTHING to do with the Intel Chipset.
Sometimes it’s worth reading the post before replying to it lol
I said “some” people. There are very few people outside these tech forums who are fully aware of the issues. Also, my example on Intel/Qualcomm was related to last year and particularly the X and the 8, which was clearly stated as well.
 

aka777

macrumors 6502a
Mar 13, 2012
865
428
People also forget that Intel actually manufacturers some of the best WLAN/WIFI cards in the world. Lots of the best servers run off Intel NICs.

Androids run their wifi at full speeds, which is why their batteries drain fast. Apple on the other hand probably optimizes for battery life over wifi/LTE performance.
 

Glideslope

macrumors G3
Dec 7, 2007
8,325
5,787
The Adirondacks.
People also forget that Intel actually manufacturers some of the best WLAN/WIFI cards in the world. Lots of the best servers run off Intel NICs.

Androids run their wifi at full speeds, which is why their batteries drain fast. Apple on the other hand probably optimizes for battery life over wifi/LTE performance.

Well, the Xs seems unoptimizable for both at this point. Toms battery life tests were abysmal at best compared to the X/8. His tests are considered the Gold Standard. :apple:
 
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PhillyGuy72

macrumors 68040
Sep 13, 2014
3,073
4,651
Philadelphia, PA USA
I ran into this for the first time last night, I THINk many are having some issues (38 pages, I haven't read all the posts)

What I FIRST noticed under -...ugh ATT, last Friday night was I always had 3 bars in my office under my iPhone 8. The Max will pretty much stay on 2 bars, then drop to 1...back to 2.

But last night I was out and ran into "no service" at all in a location where I never had a problem.

Also, I SWEAR I had better battery life on my IP8+ I would always leave that phone off the charger before bed, at 100%..when I woke up it was still at 100%. Right now, I'll wake up and it shows 95, 94% But this may be on my end, I have to check the settings...perhaps something is constantly running in the background, an app I previously had off.

As for the camera, yeah...it's darn good! Took a few night shots 2 nights ago, severe fog, with the moon. Came out much better than I expected - with that SmartHDR. NO way I could get that years ago.
 

PBz

macrumors 68030
Nov 3, 2005
2,616
1,577
SoCal
Apple never resolve problems; they deny 'em until next model! :)
Apple does have a history of not making ‘announcements’ in regards to issues, especially issues that cannot be fixed with an update.

However, I will say from working with Apple on issues that I believe they do work hard to resolve known issues. I personally believe there are teams at Apple working on this right now. There is beyond enough information to see that it is a possible issue.

I don’t take it easy on Apple but I have to give them credit.. they don’t ignore most issues but they may be reserved about what is announced publicly.

For example, can you imagine if in 2017 Apple announced that if you use your MBP ina manner that it gets warm on a consistent basis that the lifespan of your keyboard will be drastically reduced. This would have been a disaster.
 

Adrianinkc

macrumors regular
Sep 12, 2016
119
231
Got my phone yesterday, T-Mobile. Looks like standard coverage for an iPhone to me, Samsung always gets better coverage for me and my use. We’ll see
 

aka777

macrumors 6502a
Mar 13, 2012
865
428
Well, the Xs seems unoptimizable for both at this point. Toms battery life tests were abysmal at best compared to the X/8. His tests are considered the Gold Standard. :apple:

That's one site and usage is extremely subjective. A lot of the phones they show are unique models that either have like 5000mah batteries or are basically not even sold in most countries.

Now this top video on youtube compares the top mainstream handsets on the market. Iphone X actualy had the qworst battery life.

[doublepost=1538057143][/doublepost]Also guaranteed that a lot of these so-called issues are being peddled by Android trolls or just people who are OCD. We see it every single year, with every apple product launch.

99% of people don't buy iPhones because of a single speedtest. If they did, iPhone sales wouldn't lead for a decade straight. It's the epitome of Asian manufacturers, they waste their time copying and cheating instead of focusing on the huge shortfalls of their devices. Like non-existent support and software updates.
 

dominiongamma

macrumors 68030
Oct 19, 2014
2,518
5,467
Phoenix. AZ
Just dropped a phone call on WiFi calling, and the Airport Extreme is in the next room...

If there’s no update from Apple next week, the Xs Max is being returned. I’ll buy another one when they fix it.
I am shock Apple didn't test this iPhone it seems because there are too many people with this issue, including myself. I hope its an update they can fix with.
 
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Nhwhazup

macrumors 68040
Sep 2, 2010
3,474
1,718
New Hampshire
That's one site and usage is extremely subjective. A lot of the phones they show are unique models that either have like 5000mah batteries or are basically not even sold in most countries.

Now this top video on youtube compares the top mainstream handsets on the market. Iphone X actualy had the qworst battery life.

[doublepost=1538057143][/doublepost]Also guaranteed that a lot of these so-called issues are being peddled by Android trolls or just people who are OCD. We see it every single year, with every apple product launch.

99% of people don't buy iPhones because of a single speedtest. If they did, iPhone sales wouldn't lead for a decade straight. It's the epitome of Asian manufacturers, they waste their time copying and cheating instead of focusing on the huge shortfalls of their devices. Like non-existent support and software updates.
I can guarantee you that I’m not a troll. In my family we have purchased 20 plus Apple devices and this is the first one that has been returned. And I can admit that I’m pretty fussy but definitely not OCD. Loved the Max but just want a phone that at least works as a phone.
 

boomer11

macrumors 6502
Sep 23, 2014
316
310
That's one site and usage is extremely subjective. A lot of the phones they show are unique models that either have like 5000mah batteries or are basically not even sold in most countries.

Now this top video on youtube compares the top mainstream handsets on the market. Iphone X actualy had the qworst battery life.

[doublepost=1538057143][/doublepost]Also guaranteed that a lot of these so-called issues are being peddled by Android trolls or just people who are OCD. We see it every single year, with every apple product launch.

why were both new iphones only on wifi but some of the other phones had a cellular connection? that doesn't seem like a very fair test. was it b/c the iphone couldn't even get signal? ;)
 
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aka777

macrumors 6502a
Mar 13, 2012
865
428
why were both new iphones only on wifi but some of the other phones had a cellular connection? that doesn't seem like a very fair test. was it b/c the iphone couldn't even get signal? ;)

All the phones were on wifi.
[doublepost=1538058588][/doublepost]
I can guarantee you that I’m not a troll. In my family we have purchased 20 plus Apple devices and this is the first one that has been returned. And I can admit that I’m pretty fussy but definitely not OCD. Loved the Max but just want a phone that at least works as a phone.

Not saying you are but I wouldn't be surprised if dodgy android manufactures pay people to post fake issues. Which then gets OCD apple users on here all paranoid.
 

Crozo

macrumors newbie
Sep 27, 2018
5
14
Count me in the list of people having LTE and WIFi issues with the iPhone XS.

Upgraded to a XS from 6 (not by choice. The 6 died on me)Since upgrading the XS has had very noticeable degradation of LTE strength. I work in the financial district of the city I live in and XS cannot get a LTE signal. It’s always connected to 3G only. Was NEVER the case with the 6.

I sit side by side with a colleague with a X on the same network provider and his phone has LTE while mine is 3G.

At home I use google WiFi with 4 nodes. I put my XS, 6s and 8+ side by side and did a WiFi test. 6S 300MB/S, 8+ 300 MB/S, XS 100 MB/S

Called apple support and went through the usual troubleshooting and nothing worked. At the end of it I was advised by apple support to exchange the phone for a new one.

Extremely disappointed that a 1k phone behaves this way. Checking emails is a challenge. Let’s not even talk about YouTubing (I.e an impossibility).
 

sk1ski1

macrumors regular
Sep 29, 2016
142
233
Phonescoop.com experienced signal issues on their iPhone XS Max they reviewed:

"We tested an unlocked iPhone Max on AT&T and Verizon and, unfortunately, were not impressed. The Xs Max has fallen prey to some sort of network-related bug. It connected to AT&T and Verizon just fine, and often indicated solid LTE, but data speeds are not where they should be. The Intel modem supports gigabit LTE with LTE-Advanced features, such as 256QAM and 4x4 MIMO. It should deliver just about the fastest speeds available on any network. It did not. Speeds were often slower than those tested on a year-old iPhone X, and definitely trailed those of the Indycar-quick Note9. The iPhone is fast enough to stream YouTube and Spotify, but you may have to stick with standard def content for now."

https://www.phonescoop.com/articles/article.php?a=21189&p=7370
 

mrvirginia

macrumors regular
Jul 9, 2009
158
114
Apple right now:
05onfire1_xp-articleLarge-v2.jpg
 

Sugadaddy

macrumors 6502
Aug 28, 2010
257
169
Someone posted this on the Apple discussions:

"I bought a total of 5 unlocked phones, tested them all, and returned 3. The best and worst WiFi throughout differed by 2x at the end of my house with spotty coverage, and the best and worst cellular differed by 12dB"
 
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639051

Cancelled
Nov 8, 2011
967
1,267
Someone posted this on the Apple discussions:

"I bought a total of 5 unlocked phones, tested them all, and returned 3. The best and worst WiFi throughout differed by 2x at the end of my house with spotty coverage, and the best and worst cellular differed by 12dB"

I wonder if these devices were connecting to different bands to end up with poorer reception? Since it's almost impossible (if not completely) to really tell what bands are being used (I think with CA it's impossible as it only shows the primary band) I doubt us normies are going to be able to see what's really going on.

With this kind of variation though it does give hope that there is some manufacturing defect that can be resolved.
 

solo118

macrumors 65816
May 16, 2011
1,325
178
Is it just the MAX? or is the regular XS affected as well? I was hoping to get better signal with an XS over my X, but if that is not the case I really have no reason to upgrade.
 

ROLLTIDE1

macrumors 68000
Sep 12, 2012
1,906
625
Is it just the MAX? or is the regular XS affected as well? I was hoping to get better signal with an XS over my X, but if that is not the case I really have no reason to upgrade.
All XS phones are having problems at this time
 

GfPQqmcRKUvP

macrumors 68040
Sep 29, 2005
3,273
514
Terminus
Just chiming in to add additional validation to the thread. My XS is by far the slowest of my devices when connected via WiFi (LTE speed is also slightly slower and it stick to LTE less often than my 8+). It’s shocking that Apple didn’t catch this issue in testing. Still debating whether to return or wait for software update.
 
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PBz

macrumors 68030
Nov 3, 2005
2,616
1,577
SoCal
Anyone want to start placing bets 12.0.1 comes out soon so Apple can at least say it’s being addressed for the extremely limited sample of people who are experiencing a very small difference in their connection speeds?
 
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5105973

Cancelled
Sep 11, 2014
12,132
19,733
I totally hear you. I don’t get migraines but was also concerned about the OLED screen and eye strain. I had some eye strain but I think it was mostly due to being on a new phone non stop.

I sent mine back as I still remember what a dog my 6 Plus was. Loved the bigger phone but even after the software updates it worked better but was still a dog. Slow, landscape issues and reloading tabs on Safari. I couldn’t wait for the next release and got the 6S Plus which I’m back to using now. I usually upgrade every two years and was super excited to get my new Max just a week ago - following the threads and excitedly tracking my new phone from China to AL, etc. Boy what a difference a week makes. Like everyone else here - just want a new Max that works as it should.

My daughter also has troubles with her mic on her 7.
My 6 Plus was a real dog, too. No insult meant to real dogs. ;) I remember how I could not wait to be rid of it. I have a Samsung S8+ I feel that way about, too. It happens. :(

My husband texted me from the school with his Max and his S9+. He was not able to park at the same spot I was yesterday when I was having problems. He said both phones seemed to be performing about the same and had similar levels reception.

I don’t know if it’s just my phone in particular or just that particular moment in time.

Just a month ago I would not have considered myself in a fringe service area. We had full bars of service from our local AT&T tower. While I was still on my 8 Plus and S9+ the signal dropped to half not just here about around the region and nobody’s so far gotten an answer.

Verizon customers may want to know this happened:

https://www.cnet.com/news/verizon-outage-knocks-out-service-across-the-us/
 
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