58% isn’t a high number, it shows the issue is real and a problem
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iPhone XS Max Is the mobile reception on the xs Max even worse than iPhone X ?
- Thread starter mydogeatsbeats
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most people are in strong dense coverage areas so won't notice a problem or they are on 2.4 wifi with an older router and won't notice problems there either.
the numbers are huge.
the "you're holding it wrong" scandal had far fewer effecteted
I know, have never said otherwise. Clearly there is an issue, but not affecting everyone.
Hoping Apple can fix it and address the issue soon
Also, last year there were so many people saying that the whole Intel/Qualcomm difference on the 8/X was so marginal. However, when I tested them for a long period of time in many different places of NYC, the difference was significant. My point is some people can’t really tell a difference or if they have an issue. Sure thing these new phones do work and they work fine in good signal areas. The trickiest part is low signal areas. That was the same issue last year with the whole Intel/Qualcomm debate.
I think people can tell pretty clearly if they are in fringe areas if their phone is dropping calls, losing signal, dropping to 4G or 3G, and they aren't able to stay connected to Wifi or even though they have 5Ghz wifi the phone connects to 2.4Ghz. In this forum most are much more tehnically inclined would surely notice it. Many have reported this issue even in areas where they have decent signal, not just fringe areas. Some may have the issue and not know, but once you become aware and pay attention I think you'd figure it out pretty quickly.
Folks are grasping at straws and making a lot of assumptions that it's related to Intel vs Qualcomm. Fact is no one knows except maybe some Apple Engineers in Cupertino California and they of course will have to make a determination about this. Even the initial story about this made it clear this issue had NOTHING to do with the Intel Chipset.
yes the initial story was about the antenna setup but that doesn't have anything to do with people losing 5 ghz wifi connections standing 3 feet above their router.
truth is there could be a firmware problem a chip problem and and antenna problem - or some mix. I am HOPING it's just the firmware and this can be addressed.
Yes indeed I agree with you 100% let's hope there is a fix, but there seems to be folks on this forum that without any real knowledge from Apple are saying it's hardware and can't be fixed. That doesn't make sense to me since not everyone has the issue, but in reality what do I know? LOL
that's probably coming from that guy who did the RF analysis on the FCC filing which updated his post and said as much. however he was really just saying that about the antenna which of course would be hard to modify. he also made the point that just boosting power was probably not a solution either. But what we don't know is if the issue he cites is really what's causing the problems cited by customers. The wifi one- almost certainly no way. Some of the re-acqisition of signal issues I've had- maybe.
You got to wonder why Apple is not saying anything though.... atleast say a software fix is on the way
Yeah, it sucks. I have noticed a significant drop in reception with my XS Max on T-Mobile compared to my X. I have owned every iPhone from the 5S and up. I think Samsung may be getting my business soon.
PS: Regarding WiFi speeds and 2.4 vs 5Ghz.
We have an Apple 3TB TimeCapsule in the basement connected to the Xfinity cable modem, being used as our router with both 2.4 Ghz and 5 Ghz using the same SSID. The Xfinity modem has the router and wifi both turned off. We do have a 2nd Gen Airport Express on the main floor directly above the TC, set to extend it's range. All of our Security Cameras, Macs, xBox, and Apple TV's etc connect to this network.
On the main floor of the house we also have a 5th Gen Airport Extreme connected via Cat 5 cable to the router downstairs, using it as a 5Ghz-only access point with it's own SSID.
With the Xs Max connected to the TimeCapsule's SSID, and me being on the main floor directly above the basement TimeCapsule, I get about 30mbps speeds (while my MacBook Pro is seeing 260mbps). I checked Airport Utility and the iPhone is connected to the TimeCapsule and not the extender. If I switch the Xs Max to the 5Ghz Access Point, my Speedtest shows 90mbps which is 3x faster than the dual frequency TimeCapsule.
I'm presuming that's because it's only connecting to the TimeCapsule via 2.4 Ghz. I've noticed when downloading videos via YouTube Red/Premium that they come in blazing fast when connected to the 5 Ghz access point, unlike with the TimeCapsule at 2.4 Ghz.
We have an Apple 3TB TimeCapsule in the basement connected to the Xfinity cable modem, being used as our router with both 2.4 Ghz and 5 Ghz using the same SSID. The Xfinity modem has the router and wifi both turned off. We do have a 2nd Gen Airport Express on the main floor directly above the TC, set to extend it's range. All of our Security Cameras, Macs, xBox, and Apple TV's etc connect to this network.
On the main floor of the house we also have a 5th Gen Airport Extreme connected via Cat 5 cable to the router downstairs, using it as a 5Ghz-only access point with it's own SSID.
With the Xs Max connected to the TimeCapsule's SSID, and me being on the main floor directly above the basement TimeCapsule, I get about 30mbps speeds (while my MacBook Pro is seeing 260mbps). I checked Airport Utility and the iPhone is connected to the TimeCapsule and not the extender. If I switch the Xs Max to the 5Ghz Access Point, my Speedtest shows 90mbps which is 3x faster than the dual frequency TimeCapsule.
I'm presuming that's because it's only connecting to the TimeCapsule via 2.4 Ghz. I've noticed when downloading videos via YouTube Red/Premium that they come in blazing fast when connected to the 5 Ghz access point, unlike with the TimeCapsule at 2.4 Ghz.
I agree, I wouldn’t have paid attention if not for this thread. And my phone clearly had a problem even after they did the restore at Apple.
I’m on O2 and I’ve had literally no issues at home or work. I live in a city though, might be different in other areas.
That is encouraging..and adding further to the confusion!
Damn ..if only the screen wasn't this good, we could just give up and move on....
I'm in a fringe area... 1-2 bars LTE (4G in the UK) and my speeds are the same as my 6s Plus. I also have 5GHz wireless and I've noticed it's only slightly less reliable.
I think there is enough information coming in for us to see that there is a problem, regardless of whether that problem affects us personally.
The questions are how much Apple can do about it, and can we put up with it in view of the overall excellence of the XS and Max.
They probably are still planning the most cost effective way to resolve the problems. I would imagine they would be all over this and know exactly what is causing the issues. However, the PR and the cost, especially if it’s hardware issues are both touchy and will have to be addressed carefully.
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This exactly - love the Max but really need a phone that actually works as a phone. Mine was returned yesterday but will be over a new one once the issues are solved.
I hope this is not the case with this issue. I really would like a new phone this year but am grateful my 6S Plus has a new battery and is working just fine. I really feel for those that traded in their old phones.Apple never resolve problems; they deny 'em until next model!
I’m reluctant to return because I’m sensitive to the pwm flicker. My husband’s Max really irritates my eyes but my own somehow is tolerable. I hit the jackpot in terms of a display my migraine sensitivity can handle and don’t want to play that display lottery again.
But I do live in a semi-rural area and commute to yet another such area. I need the LTE service to be at least as good as what is on my 8 Plus. I have kind of given up hoping an iPhone could match even a year old Samsung. I have the S9+ which is just a champ as an actual phone.
I’ve been waiting a long time for good clear calls on an iPhone. Always something comes up to keep that from happening, like mic problems on my old 7 Plus. I had high hopes when I heard about the new modem in these XS’s.
Heh, if a bumper could fix this I would consider it. I’m not eager to return my Max.