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Hotpinkflamingoaz

macrumors regular
Sep 26, 2018
162
116
Az
Modem has nothing to do with it. What router do you have?
I have a modem/router combined. It’s a centurylink C100 one. I looked up how to switch between the 2.4 and 5 in the settings and I don’t have those options in my settings. I’m thinking it’s old? It’s less than 2 years.
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I have a modem/router combined. It’s a centurylink C100 one. I looked up how to switch between the 2.4 and 5 in the settings and I don’t have those options in my settings. I’m thinking it’s old? It’s less than 2 years.
We had our own Netgear modem/router and Centurylink made us switch to ours claiming they were doing upgrades in the area and ours was no longer compatible. So we don’t know if the Netgear really is or isn’t we just switched so we weren’t cut off.
 

jtrue28

macrumors 65816
Apr 10, 2015
1,031
711
Lexington, KY
Doesn’t matter. Even if you can, you don’t want to turn 2.4 off. Only workaround is to create separate wifi ssid for each band. That is absurd and not a viable solution. Everyone waiting on Apple to decide. Sad times.
 

aka777

macrumors 6502a
Mar 13, 2012
865
428
Other people I know with iPhones on AT&T have the same issues, regardless if they have an X, XS, 8, or 7.

The problem you are having is not with the phone but with AT&T. Those same handsets fly on Verizon and T-Mobile.
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Doesn’t matter. Even if you can, you don’t want to turn 2.4 off. Only workaround is to create separate wifi ssid for each band. That is absurd and not a viable solution. Everyone waiting on Apple to decide. Sad times.

You’ve pretty much always had to do that with WiFi. Home routers are just not designed to switch between the two bands. While they technically allow you set the same WiFi name, WiFi devices just don’t switch seamlessly.

Ideally, slow devices or those with poor coverage should be on 2.4G and any with good signal or a modern WiFi chipset should be on 5G.
 
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Sugadaddy

macrumors 6502
Aug 28, 2010
257
169
I wouldn’t bother modifying your WiFi network for one buggy device. Wait for a fix from Apple, should be coming before “Return Day” October 5th!
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The problem you are having is not with the phone but with AT&T. Those same handsets fly on Verizon and T-Mobile.
[doublepost=1538267542][/doublepost]

You’ve pretty much always had to do that with WiFi. Home routers are just not designed to switch between the two bands. While they technically allow you set the same WiFi name, WiFi devices just don’t switch seamlessly.

Ideally, slow devices or those with poor coverage should be on 2.4G and any with good signal or a modern WiFi chipset should be on 5G.

LOL, network engineer in the house! By default, Apple’s own Airports will give the same SSID to both networks.

The device is what chooses the best frequency, not the router! They all do it fine, not my XS Max.
 

Hotpinkflamingoaz

macrumors regular
Sep 26, 2018
162
116
Az
I wouldn’t bother modifying your WiFi network for one buggy device. Wait for a fix from Apple, should be coming before “Return Day” October 5th!
I just wanted to see if my network even had the option honestly. And it doesn’t so I’m guessing it just runs in 2.4 which is fine. Thank you!
 

aka777

macrumors 6502a
Mar 13, 2012
865
428
And you work for Apple and know this for a fact?

Caught out these geniuses yesterday in this BS. They’ve basically camping out to tell us how much the phone apparently sucks.
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LOL, network engineer in the house! By default, Apple’s own Airports will give the same SSID to both networks.

The device is what chooses the best frequency, not the router! They all do it fine, not my XS Max.

You have an Engineering degree in Comms too... That’s awesome man.

Apple scrapped their airports BTW.
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For my testing I slapped that bad boy into fieldtest mode and there was a huge difference between my 7 and XS in the same locations

Difference in what
 
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Sugadaddy

macrumors 6502
Aug 28, 2010
257
169
Caught out these geniuses yesterday in this BS. They’ve basically camping out to tell us how much the phone apparently sucks.
[doublepost=1538268125][/doublepost]

You have an Engineering degree in Comms too... That’s awesome man.

Apple scrapped their airports BTW.
[doublepost=1538268230][/doublepost]

Difference in what

Keep posting nonsense, growing the post count = more chance Apple takes the issue seriously. :)
 

vinegarshots

macrumors 6502a
Sep 24, 2018
982
1,349
Just want to note that my XSMax defaults to my 5ghz and stays there until I go out of range. Then it falls back to my 2.4ghz until I come back into range, at which point it goes back to my 5ghz. So that seems to be working fine on my phone, too...
 

Sugadaddy

macrumors 6502
Aug 28, 2010
257
169
Just want to note that my XSMax defaults to my 5ghz and stays there until I go out of range. Then it falls back to my 2.4ghz until I come back into range, at which point it goes back to my 5ghz. So that seems to be working fine on my phone, too...

How far from the router does it fall back to 2.4?
 

aka777

macrumors 6502a
Mar 13, 2012
865
428
People just don’t understand how WiFi works. 2.4G has double the range but 1/4 the bandwidth. 5G has much more capacity but a much shorter range. Apple has logically decided to prioritize 5G over 2.4G, something every cell network does today to.

Therefore, those who have the same SSID might be experiencing coverage differences. Which is why anyone actually in the know uses a 2.4g and a separate 5G ssid.

I’ve disabled my 2.4g as it’s too slow anyway. My WiFi is well over 300+ at home. That’s more than enough for 30 simultaneous 4K Netflix streams.
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12.1 didn't fix the nasty cellular issues with my XS

Keep posting nonsense, growing the post count = more chance Apple takes the issue seriously. :)

This from sugaaaa daddy. Lol
 

scotsmandc

macrumors 6502
Sep 26, 2015
396
268
xs/max cellular was quite week. signal sat at -116 to -118 90% of the time where i normally get good signal. I downgraded to the x and saved me alot of $$$$$
 
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ROLLTIDE1

macrumors 68000
Sep 12, 2012
1,906
625
Caught out these geniuses yesterday in this BS. They’ve basically camping out to tell us how much the phone apparently sucks.
[doublepost=1538268125][/doublepost]

You have an Engineering degree in Comms too... That’s awesome man.

Apple scrapped their airports BTW.
[doublepost=1538268230][/doublepost]

Difference in what
Signal levels XS is much lower than my 7
 

seezar

macrumors 6502a
Jan 18, 2018
596
608
People just don’t understand how WiFi works. 2.4G has double the range but 1/4 the bandwidth. 5G has much more capacity but a much shorter range. Apple has logically decided to prioritize 5G over 2.4G, something every cell network does today to.

Therefore, those who have the same SSID might be experiencing coverage differences. Which is why anyone actually in the know uses a 2.4g and a separate 5G ssid.

I’ve disabled my 2.4g as it’s too slow anyway. My WiFi is well over 300+ at home. That’s more than enough for 30 simultaneous 4K Netflix streams.

The issue people are seeing on WiFi isn’t a coverage issue. It’s that the phone is prioritizing 2.4GHz instead of the 5GHz band. “People in the know” realize that it’s the client that chooses which band to use when both are on the sameSSID. Apple needs to adjust the software to actually prefer the 5GHz band.
 
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aka777

macrumors 6502a
Mar 13, 2012
865
428
Signal levels XS is much lower than my 7

Then send the replacement back and be done with it. Not sure what else you want to hear. They already gave you a free upgrade too.

Trying pulling this with an android manufacturer, they’ll literally laugh in your face. Plus wait a good two weeks to send a device and receive your same handset back.
 

PBz

macrumors 68030
Nov 3, 2005
2,616
1,577
SoCal
965644EF-3CBB-4098-8D7D-E70F7F8A9E3A.png
People just don’t understand how WiFi works. 2.4G has double the range but 1/4 the bandwidth. 5G has much more capacity but a much shorter range. Apple has logically decided to prioritize 5G over 2.4G, something every cell network does today to.

Therefore, those who have the same SSID might be experiencing coverage differences. Which is why anyone actually in the know uses a 2.4g and a separate 5G ssid.

I’ve disabled my 2.4g as it’s too slow anyway. My WiFi is well over 300+ at home. That’s more than enough for 30 simultaneous 4K Netflix streams.
[doublepost=1538272147][/doublepost]



This from sugaaaa daddy. Lol

So Apple is designing hardware that isn’t optimized for how 95% of people use WiFi?

My home mesh manages both channels well.. 8+ results.
 

Sugadaddy

macrumors 6502
Aug 28, 2010
257
169
People just don’t understand how WiFi works. 2.4G has double the range but 1/4 the bandwidth. 5G has much more capacity but a much shorter range. Apple has logically decided to prioritize 5G over 2.4G, something every cell network does today to.

Therefore, those who have the same SSID might be experiencing coverage differences. Which is why anyone actually in the know uses a 2.4g and a separate 5G ssid.

I’ve disabled my 2.4g as it’s too slow anyway. My WiFi is well over 300+ at home. That’s more than enough for 30 simultaneous 4K Netflix streams.
[doublepost=1538272147][/doublepost]



This from sugaaaa daddy. Lol


Keep posting, please! :D

Everyone’s enjoying your show.
 

twennywonn

macrumors regular
Mar 15, 2012
245
248
People just don’t understand how WiFi works. 2.4G has double the range but 1/4 the bandwidth. 5G has much more capacity but a much shorter range. Apple has logically decided to prioritize 5G over 2.4G, something every cell network does today to.

Therefore, those who have the same SSID might be experiencing coverage differences. Which is why anyone actually in the know uses a 2.4g and a separate 5G ssid.

I’ve disabled my 2.4g as it’s too slow anyway. My WiFi is well over 300+ at home. That’s more than enough for 30 simultaneous 4K Netflix streams.
[doublepost=1538272147][/doublepost]



This from sugaaaa daddy. Lol

If you separate your 5Ghz and 2.4Ghz and only connect to your iPhone to the 5Ghz network then your Apple Watch will never connect to your WiFi. This why people in the know blend the network and use band steering to move the devices to the best available network. Also, most people can't disable 2.4Ghz because a lot of home automation gear will only connect to the 2.4 band.
 

Apple_Robert

Contributor
Sep 21, 2012
35,666
52,479
In a van down by the river
I have a AirPort Extreme with both bands separated. The only time I use Wifi on my phone, is for updates and pairing etc. If I do turn on Wifi, I connect to 2.4 (if needed) for the LTE watch. I don't see a need to keep connected to Wifi at home, especially when I am paying for unlimited cellular data.
 
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twennywonn

macrumors regular
Mar 15, 2012
245
248
I have a AirPort Extreme with both bands separated. The only time I use Wifi on my phone, is for updates and pairing etc. If I do turn on Wifi, I connect to 2.4 (if needed) for the LTE watch. I don't see a need to keep connected to Wifi at home, especially when I am paying for unlimited cellular data.

Well, battery life, speed, latency, reliability, iCloud backups and to reduce cellular congestion are a couple of reasons to consider using WiFi at home.
 

seezar

macrumors 6502a
Jan 18, 2018
596
608
I have a AirPort Extreme with both bands separated. The only time I use Wifi on my phone, is for updates and pairing etc. If I do turn on Wifi, I connect to 2.4 (if needed) for the LTE watch. I don't see a need to keep connected to Wifi at home, especially when I am paying for unlimited cellular data.

iCloud backups only happen on WiFi. One reason to use WiFi at home for those that backup their phone on iCloud.
 
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Apple_Robert

Contributor
Sep 21, 2012
35,666
52,479
In a van down by the river
Well, battery life, speed, latency, reliability, iCloud backups and to reduce cellular congestion are a couple of reasons to consider using WiFi at home.
I get excellent battery life keeping with cellular. I get 24 - 30mbps at home, which is more than fast enough to stream HD video. I do occasionally do iCloud backup. Most of the time I backup with iMazing.

For people with a limited data plan or in routine areas with terrible coverage, I can see connecting to Wifi. Otherwise, it makes no sense to pay for a service you aren't really going to use, in my opinion.
 
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twennywonn

macrumors regular
Mar 15, 2012
245
248
I get excellent battery life keeping with cellular. I get 24 - 30mbps at home, which is more than fast enough to stream HD video. I do occasionally do iCloud backup. Most of the time I backup with iMazing.

For people with a limited data plan or in routine areas with terrible coverage, I can see connecting to Wifi. Otherwise, it makes no sense to pay for a service you aren't really going to use, in my opinion.

You can actually use unlimited data outside the house. You are free to do what you want but there really isn't any disputing that smartphones work better on wifi than they do on LTE unless you have satellite internet or something similar. That topic is not debatable.

Also, nearly every carrier will throttle your "unlimited" plan once you exceed a specific amount of data (usually 22 GB)
 
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