At this point I must ask; you have previously bought 5 iMacs and you say that all of them had these image retention issues. Why on earth did you get yet another one? Whether it's that you're just unlucky, have a 100/20 vision or whether the majority of iMacs really do come with this defect, why give Apple your hard earned cash yet again? I don't understand it, to be perfectly honest. Once okay, twice, well, okay. But six times in a row with the exact same result?
As I said previously in this thread, my 5k iMac does not show these issues. Why that is, I don't know. I do have a rMBP and this device does have the image retention issues, so I'm not blind to it. Either way, if I spotted these image retention issues on my expensive new iMac, I'd certainly not go out again and pay Apple one more penny of my hard earned cash unless they resolved this issue once and for all.
I guess I have more faith in Apple than I should that this issue would be "silently" fixed and that if I kept trying, I would eventually get a machine that does not have it. You seem to be missing the whole point of this thread however, and that is that this is NOT normal behavior as Apple claims and should NOT be happening at all. It needs to be addressed and fixed once and for all. I guess I am the type of person who feels the need to fight the good fight that Steve's legacy left behind, and to me that was quality you could count on. Well, I am seeing that slip away with Apple under Tim C. and honestly it makes me very sad. Having been a Mac user for 20 years I hate seeing the company I know and love dissolve into nothing more than a "Dell". You also missed the point that the 5 iMac computers I have had over the past 3 years are all different models except for these last 2 5k machines. If this issue was really a "thing of the past" it would of been fixed in the past, and has not been. I am sorry, but I will continue to push this issue until Apple finally does something. If I don't who will? It is worth it to me to fight for the company I used to love so much and want to see pull their head out... Spending nearly $3k US on a machine I believe entitles us to expect a flawless screen. I will not simply "stop" looking for the issue and duck my head in the sand as some of you on here are suggesting I should do. Yes, I am an Apple fan, but I am not a sheep who will blindly follow and defend a company when they are in the wrong. More people need to stand up for what is right. IMHO that is part of what is wrong with this world, is people accepting the status quo. I am not that guy. As trivial as some of you might see this, $3k of my money is not trivial to me. And really, to say that I am "unlucky" of just have some kind of Superman vision that spots the issue better than others, C'mon get real! I am not asking anyone on this thread to get as fired up as me about it, but I tell you it sure would be nice to see more people getting passionate about a cause they believe in. Even if that cause appears trivial and pointless to others around them. I have even gone as far as starting an entire website about this "image persistence" issue, and I will continue to gather as much info as I can. I will keep posting on the website until Apple has a real solution, and not one of telling their users how to user their Mac, aka. "turn your screensaver on", or "let your screen go to sleep". Some of us work at our computer ALL DAY LONG with static windows in place and cannot do this. We shouldn't be asked to either. Anyway, thanks for all the responses. I sincerely hope for all of us Apple people that some BIG things shift at Apple soon.
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I think people are blowing this out of proportions. Yes it is something the iMac might experience more than other screens. but then again, other screens have other problems. Any monitor you buy, if its a pro screen from Dell, Samsung, whatever they all have certain problems (just check youtube for reviews). Some are less contrasty, some have uneven lighting. All in all, the iMac screen are the best screen you can get for your money, from my experience and also from pretty much any test reviews I've seen as well. And its one of the reasons I struggle to swap my iMac out for a PC.
the image retention usually doesn't show up before after a few years. Maybe if you put your machine through some completely unrealistic stress tests you might see hints of retention - but does it mater if its "only" there?. Once it become obvious/prominent, you will without doubt notice it. It happened to my previous iMac. So 1/3 Macs Ive owned so far has got the problem. My current 5K imac which is 1,5 years and hasn't had any yet.
I live in Norway, so theres no nearby apple support. This is a problem, because I do professional work with this machine and I cannot live without this machine for a week. Last time it happened to me, I was lucky it happened in the transition between 2 iMacs, so while waiting for the 5K iMac it suddenly popped up. So I used the machine until I got my 5K imac then I sent in in for repair and sold it when I got it back.
If my current 5K iMac will get this problem now, I will order a PC and use the imac until I receive the PC and then sell the iMac. If I wont get any retention Ill wait and see what happens in the end of the year...if Apple will be able to pull their sh*t together on their Mac products or not.
Your picture says it all, "Fanboy". STOP insinuating that this ISSUE is NORMAL for IPS displays! IT IS NOT! I have had many many many IPS displays and NOT ONE of them did it! Also, STOP saying that people, including myself, are putting their Mac through some kind of "unrealistic stress test" or are using it in any other way than they way he or she wants to use it! Having a static finder window open on the bottom right hand corner of your screen is NOT unreasonable usage!!! The one thing you and I agree on is that Apple needs to get their "S!@#" together! I hope you put some of your energy into fighting this ISSUE and getting Apple to resolve it with their panel manufacturer LG, rather than telling us to have a YouTube and watch some videos. Thanks!
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I agree, I would have requested a refund and moved on to another machine at that point, but that's just me.
As I've said before in this thread, I don't have the issue, but given the issues the OP does seem to have, the iMac may not be the best machine for him. Its too expensive and if he's not happy with it, why continue to spend $$ on it.
I just re-checked my machine as its now over 6 months hold, and so far so good, no IR
maflynn, I really wish you would stop. Really... Stop telling me to switch machines, please. Stop telling us how your machine doesn't do it, stop... Please. We really don't need you to continue being a commentator every single time I post on here. I mean I appreciate it and all, but it in my opinion it is nothing more that you coming along and poking me in the eye and running off like a little kid. I ask that you refer back to what I wrote to sartrekid and please don't kick me off the forum to "punish" me for what I just said. I feel it is reasonable, and last I checked we have freedom of expression. If you just re-checked your machine with the black and white checkerboard test, full brightness, for 10 minutes on a plain dark gray background and there is no issue, then I guess God has blessed you. Amen! You don't however need to keep chiming in and rubbing it in my face. I am sorry, I highly doubt you have no IR at all, but then again, as sartrekid said, maybe I have Superman vision... I will tend to believe though that you simply aren't being forthcoming.