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UPDATE: Went to apple store today, we narrowed it down to what seems like a limitation between the MBP and Thunderbolt 3. If you use adapters to change the TB3 to TB3 (using the mini displayport adapter on both ends -- computer output and monitor input), the rotation drop down menu appears. But if you just hook it up with the TB3 cable it comes with, that's not an option. Problem is, once you start using adapters, the max resolution is 4k, so the true use of the display being a 5k display doesn't work in portrait mode. Bummer. Seems like I will return the new one I got and just get a 4k 27" at a much cheaper price. The apple store guys were unaware of this limitation. I tried to experiment with ScreenRezX in the store, and maybe that's a workaround to get it to 5k, but when I was in the store trying to make that work, it didn't appear to be as crisp as 5k should be.
So basically, what your saying is:

- These Apple Stores used an Apple TB1/2-to-TB3 adaptor on each end of a TB1/2 cable, between a 2017 13" MBP and the LG 5K. Hence only 4K output in portrait, with rotation available and working.

- But provided users use a TB3 cable between MBP and 5K display, SRX may work to offer users portrait 5K. (can be checked under "Graphics/Displays" in System Info, and would show as half-5K in retina mode, thus "Resolution: 2560 x 1440" or perhaps reversed as "Resolution: 1440 x 2560" in portrait.)
 
I think that I found the problem.

My MacBook Pro (15",early 2016, with Touch Bar / High Sierra 10.13.1) has deleted my Touch IDs. Its the third time now that it happened - did somebody else have this problem? Anyway... since my Touch ID are again deleted it seems that my MacBook don't crash anymore in combination with my UltraFine 5k (LG Screen Manager 2.08 / Software Version of Monitor 3.04.....).

Can somebody deactivate his Touch ID to reproduce this? I will continue to monitor the situation and post an update.
 
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So basically, what your saying is:

- These Apple Stores used an Apple TB1/2-to-TB3 adaptor on each end of a TB1/2 cable, between a 2017 13" MBP and the LG 5K. Hence only 4K output in portrait, with rotation available and working.

- But provided users use a TB3 cable between MBP and 5K display, SRX may work to offer users portrait 5K. (can be checked under "Graphics/Displays" in System Info, and would show as half-5K in retina mode, thus "Resolution: 2560 x 1440" or perhaps reversed as "Resolution: 1440 x 2560" in portrait.)

My apple store has 2 setups. #1 is a 13" MBP (2017) running a 21.5 LG 4k w/ TB3 cable. #2 is a Mac Pro running a LG5k display, but not at 5k resolution because it's running a TB2/TB3 converter since it doesn't have TB3 on it. So it can't run the display at 5k.

I plugged in my computer to the 4k monitor, and rotation is available using the TB3 cord. I plugged in my computer to the 5k display using the TB3 cord, and no rotation option was available at any resolution. I then plugged in using a TB2 adapter and rotation was available, but max resolution wasn't 5k. So bottom line is that the TB3 and 5k have some issue with displaying in portrait mode, but I'm not sure whether it is a software or hardware limitation/issue. Sounds more like a TB3 limitation at this point, but I have no idea.

I cannot get SRX to work in portrait using any available resolution when connected with a TB3 cord, it will rotate, but then it only displays the bottom half of the screen no matter if it's rotated to 90 or 270. I don't get it, but that's what I know.

I am going to return this additional 5k display I got and just go an alternate route. I don't really use it in 5k mode, as a side note, either. I can't read the things that small and if I make it bigger, what's the point of 5k?
 
So basically, what your saying is:

- These Apple Stores used an Apple TB1/2-to-TB3 adaptor on each end of a TB1/2 cable, between a 2017 13" MBP and the LG 5K. Hence only 4K output in portrait, with rotation available and working.

- But provided users use a TB3 cable between MBP and 5K display, SRX may work to offer users portrait 5K. (can be checked under "Graphics/Displays" in System Info, and would show as half-5K in retina mode, thus "Resolution: 2560 x 1440" or perhaps reversed as "Resolution: 1440 x 2560" in portrait.)

Basically, yes. I think that LG 4K screen may be capable of rotation natively with the supplied TB3 cable as it is a smaller volume of data being pushed through. However this does not help since it is not a 27" panel.

On High Sierra that I am running now, using SwitchResX will rotate the image, however it stops outputting the image at roughly 13.25" 57% of the width (longest aspect length) across (assuming that you hadn't yet physically rotated the monitor) of the roughly 23.375" width of image-capable output on the LG 27" 5K. The remainder simply projects black, as if you had put a black wallpaper background for that area. Interestingly, 13.25" is also the HEIGHT of the display-capable area on these screens, so it seems that it is essentially a square box. Perhaps this is how they stitch a pair (non-matching?) panels together.

I'm convinced that this is truly a software/driver issue on Apple's end, because when using Sierra when I first purchased this 2017 MBP and pair of LG 5K monitors I was able to use SwitchResX to invoke rotation, however it was limited to only when both monitors were forced into 90º rotation.


~~~ Minor Hack ~~~

While searching for a solution to this recently, I came across at least two websites (can't find them now) that had someone mention that they were able to get a pair of LG 5K monitors to display with BOTH being connected at the same side of the MBP. Other technical details of the TB3 standard shows that this should not be possible. The trick is to connect both TB3 cables at the same port at the same time. If connected "one at a time" then the second connection will never activate the display.

So out of curiosity I wanted to see this for myself: It works!

Then I discovered something else that was interesting: Rotation is natively available in Display Preferences!

The reason that this works is because in order for the MBP to display output to two 5K displays natively each 5K display needs to be connected to a single TB3 controller in order to manage the bandwidth of the TB3 protocol properly.

Left or right, each pair of TB3 ports on each side has it's own TB3 controller to work with, hence why Apple/LG state that you should connect each monitor to one side of the MBP.

So given that a pair of 5K displays does technically exceed the ability of a single TB3 controller to handle it adequately, what it is doing is the same thing that it does when you use a TB2 cable in between a pair of adapters. It is dropping the signal of the image down to a 4K output and then up converting it back to a 5K output. HiDPI is used, so the artwork of icons is used and looks decent, however due to what I will call a "pixel-doubling" sort of math going from a 4K signal to a 5K signal, I noticed that text would sometimes looks odd, such as the thickness of the line in the letter 'l' would be thinner than it would be in other places. Move the window that the text is inside of, and it would change thickness depending upon where you placed the window. To a casual data-entry person, they would most likely would never notice it. For those of us that are like myself, attention to details that are inconsistent just jump out and are difficult to ignore that distraction.
 
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I am going to return this additional 5k display I got and just go an alternate route. I don't really use it in 5k mode, as a side note, either. I can't read the things that small and if I make it bigger, what's the point of 5k?

I don't know what you used for a monitor setup previously, but take a moment to consider something.

My prior setup was a "early 2013 rMBP" with a pair of Apple Cinema Displays, with the ACD on the right in Portrait orientation for reading full pages of scanned documents with nothing cut off and no wasted space compared to Landscape orientation.


With a 27" diagonal screen that has 5,120 physical/actualpixels across the width and 2,880 physical/actual pixels tall on a 16:9 format, you are working with a panel that is displaying content amongst 14,745,600 pixels. This works out to be approximately 217 pixels across any inch that you choose to measure.

To compare to the LG 4K panel at 21.5" diagonal using the "UHD" marketing term for a screen with 4,096 pixels across (as opposed to the literal doubling of an "HD" panel of 1,920 x 1080 pixels which would be 3,840), and 2,304 tall, it appears that the 4K is made from the same format as the 5K monitor as it has a pixel density of 218. Account for marketing measurements and sizes, they are the same screen.

4,096 is 80% of 5,120
2,304 is 80% of 2,880

21.5" is 80% of 27"

Now that your eyes are glazing over, I'll try to wrap this up. ;)

To have two 27" monitors, one with a 5K panel and the other with a 4K panel.

The 5K panel has 14,745,600 pixels in total. 217 ppi (which "becomes Retina" above 16" of distance from the screen)

The 4K panel has 9,437,184 pixels in total. 174 ppi (which "becomes Retina" above 20" of distance from the screen)

That's a difference of 5,308,416 pixels that are working to display the UI content from the computer. This is 36% more pixels packed into the same area.

So to answer your question of "What's the point of 5K if I can't read things that tiny?", we need to clarify the definition of 5K. 5K of what, specifically.

Notice that Apple altered the menu for Display Preferences a while back, where it used to always show the numerical resolution but now simply shows a box with an example of what text might appear like if you were to choose that setting. This is because it is not correct to identify the differences with a reference to a number of pixels wide and tall. This may have been somewhat appropriate when display technology didn't vary wildly in the number of PPI like it does today.

What a 5K panel at a 16:9 ratio means is that it is approximately 5-Megapixels in width. In our case, the LG 5K monitor can RESOLVE the display content across all 14,745,600 pixels. If you were to hold down the OPTION key when clicking on "Scaled" within Display Preferences, you can force it to show you a numerical representation of what the content sizing should appear like, given that the physical screen size were to remain the same but with different levels of PPI in the panel.

I recall back when printers were marketed as having "300 DPI!" capability. If you took a printer that could do 300 DPI (Dots Per Inch) and another printer with only 150 DPI capability, and printed the same exact image/content, the size of what was printed would remain the same, however the sharpness would be superior on the 300 DPI printer because it was able to resolve the output with greater resolution. I never heard anyone say that they would rather use a printer with a lower DPI because they weren't able to see the smaller dots of a printer with a higher DPI. The point is that users are not supposed to ever be viewing their computer's content at the native 1:1 resolution that 5K provides.

If you do get a 27" monitor with a 4K panel, please let us know how it works for you. My entire point about my prior monitor setup was that those ACD monitors were 2,560 x 1,440 pixels natively. That native sizing was the smallest that you are able to have the UI be resolved. The LG 5K being able to natively resolve twice as much UI area packed into the same physical width and height means that it can resolve other virtual resolutions in between these two. Holding the Option Key when clicking on Scaled will show you 2,880 x 1,620 and my personal preference 3,200 x 1,800 sizing. With 3,200 x 1,800 I notice that my need to have the screen rotated 90º is not nearly as imperative as it was with the ACD monitors. I can now view not just one PDF document page, but actually a pair of pages side-by-side. They would be slightly smaller physically in relation to the world around me, but reducing them to this size on a 5K monitor allows the text to remain crisp and not smudged/fuzzy like it would on the ACD. Plus viewing spreadsheets is a much better experience as some that were wide would be display well on a monitor in 90º Portrait orientation, causing me to need to move it to the ACD in Landscape orientation.

I still wouldn't mind an LG 4K hanging off the wall in Portrait orientation as a 3rd display. I wonder if the TB3 controller has enough remaining bandwidth to be able to display a 4K alongside a 5K monitor without forcing the 5K to fake it's output down to 4K and back up to 5K. Maybe we'll find out soon at the Apple Store.
IMG_7674.JPG


Sigh....so much for "wrapping it up", so here's a lovely photo of when I was able to get 90º rotation enabled on Sierra.

~Scott
 
I'm very thankful if someone can help me quickly since my guarantee for my Macbook Pro 2016 will end next week and I need to take a decision what to do.

About 50% of the times I connect the LG Ultrafine the Macbook freezes and I have to reboot. Is this typically an error in the Ultrafine or the Macbook?

Another problem I have is lag in some software. This might be software related, but I'm very curios if it's the same for others? For example OmniGraffle works fine on the built in retina display, but when working on the 5K it's really laggy. Here's a video to show it (listen to the keystrokes) http://dl.pixelstore.se/nUIg.

upload_2017-11-22_10-54-51.png


upload_2017-11-22_10-55-3.png
 
I'm very thankful if someone can help me quickly since my guarantee for my Macbook Pro 2016 will end next week and I need to take a decision what to do.

About 50% of the times I connect the LG Ultrafine the Macbook freezes and I have to reboot. Is this typically an error in the Ultrafine or the Macbook?

Another problem I have is lag in some software. This might be software related, but I'm very curios if it's the same for others? For example OmniGraffle works fine on the built in retina display, but when working on the 5K it's really laggy. Here's a video to show it (listen to the keystrokes) http://dl.pixelstore.se/nUIg.

View attachment 737581

View attachment 737582

I have the 2017 13" TB MBP and it has never froze for me when connecting to the monitor, however, it has failed to display an image once or twice at which I've had to disconnect then reconnect to fix it. This is running the latest firmware, same as you.

The lag I can attest to. Using Safari, with the screen maximized (or pulled to each edge) I get huge lag which makes the google maps website unusable (it actually freezes). However, shrinking the window to about a third of the total screen makes google maps usable again. Using Chrome to access google maps, there are no problems.

I even get lag sometimes when switching desktops, so I've minimized animations in Accessibility so it isn't as jarring.

Other than that, I haven't come across anything else. It wouldn't surprise me if some software isn't yet optimized to draw at 5k, and the integrated graphics on the 13" isn't helping either.
 
My apple store has 2 setups. #1 is a 13" MBP (2017) running a 21.5 LG 4k w/ TB3 cable. #2 is a Mac Pro running a LG5k display, but not at 5k resolution because it's running a TB2/TB3 converter since it doesn't have TB3 on it. So it can't run the display at 5k.

I plugged in my computer to the 4k monitor, and rotation is available using the TB3 cord. I plugged in my computer to the 5k display using the TB3 cord, and no rotation option was available at any resolution. I then plugged in using a TB2 adapter and rotation was available, but max resolution wasn't 5k. So bottom line is that the TB3 and 5k have some issue with displaying in portrait mode, but I'm not sure whether it is a software or hardware limitation/issue. Sounds more like a TB3 limitation at this point, but I have no idea.

I cannot get SRX to work in portrait using any available resolution when connected with a TB3 cord, it will rotate, but then it only displays the bottom half of the screen no matter if it's rotated to 90 or 270. I don't get it, but that's what I know.

I am going to return this additional 5k display I got and just go an alternate route. I don't really use it in 5k mode, as a side note, either. I can't read the things that small and if I make it bigger, what's the point of 5k?
Solomon Pond store in MA has the same set up
 
I'm very thankful if someone can help me quickly since my guarantee for my Macbook Pro 2016 will end next week and I need to take a decision what to do.

About 50% of the times I connect the LG Ultrafine the Macbook freezes and I have to reboot. Is this typically an error in the Ultrafine or the Macbook?

Hi, I have almost the same MacBook 2016 and never had this kind of an issue running Sierra. Something is wrong with either the Mac or the screen. Unless the High Sierra is the problem, of course. :eek:
 
HI guys,

I just bought the 5k LG display from the Apple Store, and after bringing it home and setting it up, I realised that it has backlight bleeding on the edges. Is this normal for this display? Should I be returning it and asking for a replacement?

fdhspc.jpg
 
HI guys,

I just bought the 5k LG display from the Apple Store, and after bringing it home and setting it up, I realised that it has backlight bleeding on the edges. Is this normal for this display? Should I be returning it and asking for a replacement?

fdhspc.jpg
I have also the same problem in one edge. Also on MacBook. You will never find an perfect display. So its normal. You just see this when you put a black background.
 
this is one of the most expensive displays on the market. It's ridiculous to spend so much and not get a display that is less than perfect
 
Considering the cost, that's a little too much backlight bleed, in my opinion. You'll notice it when watching videos in letterbox.
 
Hey I just ordered one of these since the LG 32UD99 was back ordered.

Does anyone know if it is possible to use 3.5mm jack speakers with this monitor via USB C?
Thanks!
 
HI guys,

I just bought the 5k LG display from the Apple Store, and after bringing it home and setting it up, I realised that it has backlight bleeding on the edges. Is this normal for this display? Should I be returning it and asking for a replacement?

Mine have much less bleed (only visible from the side and only in left downwards corner).

PP
 
I'm very thankful if someone can help me quickly since my guarantee for my Macbook Pro 2016 will end next week and I need to take a decision what to do.

About 50% of the times I connect the LG Ultrafine the Macbook freezes and I have to reboot. Is this typically an error in the Ultrafine or the Macbook?

Another problem I have is lag in some software. This might be software related, but I'm very curios if it's the same for others? For example OmniGraffle works fine on the built in retina display, but when working on the 5K it's really laggy. Here's a video to show it (listen to the keystrokes) http://dl.pixelstore.se/nUIg.

View attachment 737581

View attachment 737582

I have similar lag when running with my 5K. Can you check your console and see if this is anywhere in there:

fault 14:18:18.899794 -0600 kernel virtual sIOAccelEvent *IOAccelFIFOChannel2::getFirstPendingEvent(): All are finished
fault 14:18:19.000125 -0600 kernel virtual sIOAccelEvent *IOAccelFIFOChannel2::getFirstPendingEvent(): All are finished
fault 14:18:19.100622 -0600 kernel virtual sIOAccelEvent *IOAccelFIFOChannel2::getFirstPendingEvent(): All are finished
fault 14:18:19.100789 -0600 kernel virtual sIOAccelEvent *IOAccelFIFOChannel2::getFirstPendingEvent(): All are finished
fault 14:18:19.100914 -0600 kernel virtual sIOAccelEvent *IOAccelFIFOChannel2::getFirstPendingEvent(): All are finished
fault 14:21:29.757820 -0600 kernel virtual sIOAccelEvent *IOAccelFIFOChannel2::getFirstPendingEvent(): All are finished
fault 14:21:29.757824 -0600 kernel void IOAccelEventMachine2::restart_channel(): GPURestartSkipped stampIdx=16 type=2
fault 14:21:29.757825 -0600 kernel void IOAccelEventMachine2::restart_channel(): no channel associated with stamp_idx 16 (type 2)
 
since updating to 10.13.2 I am getting far worse performance with 2x5K LG...

sometimes it doesn't go to sleep ever or one screen... made it sleep there went out for 2 Hours and came back to a crash...

meh....
 
Lots of negativity regarding this monitor lately, so I'd like to chime in and say that I have two 2016 15-inch MacBook Pro laptops and two 27-inch LG UltraFine 5K monitors -- everything works flawlessly. No issues. I calibrated the displays and they are beautiful. If I needed another monitor, I believe this is still the best option for 5K resolution and display color quality.
 
Lots of negativity regarding this monitor lately, so I'd like to chime in and say that I have two 2016 15-inch MacBook Pro laptops and two 27-inch LG UltraFine 5K monitors -- everything works flawlessly. No issues. I calibrated the displays and they are beautiful. If I needed another monitor, I believe this is still the best option for 5K resolution and display color quality.

I agree it is one awesome monitor and glad I bought my two that I use every day...

but dam I have there annoying sleep issues... do you use the two and have the sleep problems???
 
Regarding the rotation option not being present for this display, I filed a radar about it and this is the response I received:

Engineering has provided the following feedback regarding this issue:

LG 5K hardware does not support rotation per LG.

We are now closing this bug report.​
 
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When they go to sleep...

I either get a crash of the computer, or coming back in a strange manor.... so frustrating...

I have a daily reset or crash....
The only strange thing I see (occasionally) when the monitor comes back from sleep is that my desktop wallpaper is black (or missing). Sometimes the monitors will also take a while to turn back on (20 seconds or so).

I use both of my MBPs with the lid closed and rarely open them.
 
The only strange thing I see (occasionally) when the monitor comes back from sleep is that my desktop wallpaper is black (or missing). Sometimes the monitors will also take a while to turn back on (20 seconds or so).

I use both of my MBPs with the lid closed and rarely open them.


ok....

I run 2 5Ks... seems to be better on the latest Beta...

if I knew it was better on a certain setup I would just reformat and go from there...

frustrating...
 
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