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iSheep5S

macrumors 6502a
Jun 4, 2013
581
288
Scotland
Haven't read all the post but upon reading the Samsung needs to worry not apple posts I had to laugh.

You know Google, it wants it's software in everything. It won't cut anyone off. It's in apple hardware it's everywhere.

Here we have the pixel. A higher end Nexus line with business as usual. Enjoy all the galaxy phones with android as usual.

iOS is different and will never be killed by android.
 
Last edited:

tbayrgs

macrumors 604
Jul 5, 2009
7,467
5,097
Yeah after yesterday, I don't recall anything memorable that 8yrs from now we'll still be talking about. At least that what Google said we'd be saying.

Unless it's the iPhone-esque pricing strategy, no more affordable Nexus.

I don't think they were referring to the Pixel phones per se, more likely referencing their AI/Machine Learning and the Google Assistant. Just my guess.
 

iSheep5S

macrumors 6502a
Jun 4, 2013
581
288
Scotland
And how exactly is iOS different? This argument may have worked 3-4 years ago, but now? The differences in quality between iOS and Android are about razor thin.
Not quality issues just different. Like windows and Mac OS. Otherwise users would be indifferent to choice and pick whatever.
 

cmwade77

macrumors 65816
Nov 18, 2008
1,071
1,200
Kind of off topic in my own thread, what if Samsung went full Tizen OS in few years, and ditches Google / Android, but they keep the popular Galaxy nameplate ?

What does Google do ? And would Samsung be as successful without Android OS ?
Actually, my prediction is that Samsung is going to have a VERY hard time bouncing back from the Note 7 issue. I think this will become even more difficult if the Google Pixel and LG v20 phones are even moderately successful.

Bottom line is I will think long and hard before considering Samsung again, not because they had a battery issue, but due to how they dealt with the issue. Instead of insisting that carriers make exchanges simple and also providing an option to exchange online no matter how it was purchased, you had to spend time (usually a lot of time, average for people here is 1.5 hours) to go to your purchase source, they basically had to issue a refund, then resell the device to you. So complicated and was a total mess.

There should have been two options for the initial exchange:
Carrier Exchanges:
  • Go to your carrier, show them your ID and give them your phone number.
  • They swap your sim card into the replacement phone
  • Then the system on the backend updated the IMEI number on your account automatically
  • If you need data transfer, they assist you, otherwise you walk out the door.
Website Exchanges (Should be available to everyone):
  • Go to a specific website
  • Enter your IMEI number
  • Provide a copy of your receipt
  • Enter credit card for a gurantee that you will return the old phone in a timely manner
  • Samsung ships you a new phone with a box to ship the old phone back (or just a box if you want a refund)
  • You ship the old phone back
  • If you wanted a refund Samsung provides a refund
Simple, straight forward and would have saved a ton of time and hassle. My other issue is that the replacement Note 7s were obviously not properly tested before being shipped.

So basically, for me it is how they handled the mess that I take issue with, not the fact that they had the issue in the first place.
 
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Vegastouch

macrumors 603
Jul 12, 2008
6,185
992
Las Vegas, NV
Actually, my prediction is that Samsung is going to have a VERY hard time bouncing back from the Note 7 issue. I think this will become even more difficult if the Google Pixel and LG v20 phones are even moderately successful.

Bottom line is I will think long and hard before considering Samsung again, not because they had a battery issue, but due to how they dealt with the issue. Instead of insisting that carriers make exchanges simple and also providing an option to exchange online no matter how it was purchased, you had to spend time (usually a lot of time, average for people here is 1.5 hours) to go to your purchase source, they basically had to issue a refund, then resell the device to you. So complicated and was a total mess.

There should have been two options for the initial exchange:
Carrier Exchanges:
  • Go to your carrier, show them your ID and give them your phone number.
  • They swap your sim card into the replacement phone
  • Then the system on the backend updated the IMEI number on your account automatically
  • If you need data transfer, they assist you, otherwise you walk out the door.
Website Exchanges (Should be available to everyone):
  • Go to a specific website
  • Enter your IMEI number
  • Provide a copy of your receipt
  • Enter credit card for a gurantee that you will return the old phone in a timely manner
  • Samsung ships you a new phone with a box to ship the old phone back (or just a box if you want a refund)
  • You ship the old phone back
  • If you wanted a refund Samsung provides a refund
Simple, straight forward and would have saved a ton of time and hassle. My other issue is that the replacement Note 7s were obviously not properly tested before being shipped.

So basically, for me it is how they handled the mess that I take issue with, not the fact that they had the issue in the first place.
Not me. I won't think twice about getting the next Galaxy phone. Been great for me. I don't think it will hurt them much.
 

ramram55

macrumors 6502a
Jul 27, 2012
829
189
Simple, straight forward and would have saved a ton of time and hassle. My other issue is that the replacement Note 7s were obviously not properly tested before being shipped.

So basically, for me it is how they handled the mess that I take issue with, not the fact that they had the issue in the first place.
Should have their batteries test by third party and skipped this step. They were in a hurry.
 
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