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what bluetooth issues are you experiencing?

  • apple mouse/keyboard/trackpad

    Votes: 154 39.8%
  • 3rd party mouse/keyboard devices

    Votes: 81 20.9%
  • airpods (any)

    Votes: 86 22.2%
  • 3rd party headphones/devices

    Votes: 57 14.7%
  • nothing

    Votes: 87 22.5%
  • i love lamp

    Votes: 18 4.7%

  • Total voters
    387

Hessel89

macrumors 6502a
Sep 27, 2017
594
328
Netherlands
I'm on an M1 Mini and BT still doesn't feel as tight as on my Intel Macs. Only using Apple Magic Mouse, Keyboard, Trackpad (all 2nd gen.)
 

Hessel89

macrumors 6502a
Sep 27, 2017
594
328
Netherlands
Ae you still having problems on 11.2?

Yes. No more real dropouts but the mouse still feels a bit more laggy then on the 2018 mini.
I'm literally testing both mini's side by side so I'm 100% sure.
 

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Apple_Robert

Contributor
Sep 21, 2012
35,666
52,482
In a van down by the river
Yes. No more real dropouts but the mouse still feels a bit more laggy then on the 2018 mini.
I'm literally testing both mini's side by side so I'm 100% sure.
That has got to be frustrating, even though good progress has been made. I would file another bug report with Apple and include a short video, if possible.

I no longer have a Magic Mouse so, I can't test that aspect.
 

orpheus1120

macrumors 65816
Jan 23, 2008
1,432
59
Malaysia
As long as you keep 2.4ghz devices far away enough from your Mac, the dropouts should be manageable. I found that when my iPhone 12 is on the table where my Mac mini was, occasional Bluetooth dropout would happen.

But 11.2 did get the dropouts to a tolerable level.
 
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dieselm

macrumors regular
Jun 9, 2009
195
125
Still having some issues on 11.2. I have a logitech G915 keyboard. When in bluetooth mode, bluetooth headphones are still unusable (many brands). Aside from that keyboard, other dropout issues are resolved or at least manageable.

I have 2.4Ghz turned off on my router. I unplugged my LG 5K external monitor and it's still a problem. Dropouts are only a problem on the Macbook and not other Apple devices (iPhone, iPad).
 

Dinocasino

macrumors newbie
Jan 15, 2020
19
19
I'm on a M1 Mac Mini and was hoping that the 11.2 update would fix my badly stuttering Magic Mouse, but no. I'm using the Mini as a home theatre PC, so it sits below the TV, and I use keyboard and mouse just short of 2 meters (6-7 feet) away from the Mini with nothing blocking sight.
I tried connecting Logitech's MX Master mouse with a Unifying dongle in one of the USB ports, and that solution is smooth as butter!

I don't think this acceptable for a brand new computer that I paid about $1800 for (yeah, 16 GB RAM, 1 TB HD). Thinking of returning the thing. :(
 

achonody

macrumors member
Jan 29, 2021
63
25
I have a new gold 256gb/8gb/7GPU here. Everything is running like an absolute dream and I am loving it except for bluetooth. Yes, I have installed the latest update. I even called AppleCare yesterday and they escalated the issue. I absolutely love my HomePod and want to use it for audio whenever possible. My MBA does it recognize it on the Desktop/Home Screen. It does recognize and usually play but not always through Apple Music. It does not Airplay through Youtube. On my iPhone XS, it does all of this with no issue at all.
 

Zhubajie

macrumors newbie
Oct 21, 2020
18
7
The Netherlands
Are you using 2.4GHz WiFi? If you do, that's why your mouse stutters via Bluetooth.
It might have something to do with that but it is not the problem.
The problem is either bad hardware design or bad software.

I have 2 phones, 2 tablets, a Mac Mini M1, 2 PC's, a router, a 65" TV used as monitor with a BT headphone attached, an Amazon and a Google Smart Display, all on the same 4 square meters.
I also have several smart devices around and almost all are 2.4Mhz (Wifi and Zigbee).
Everything works fine and I never had any problems with it. Only the Mac Mini M1 gives some trouble.
 

Dinocasino

macrumors newbie
Jan 15, 2020
19
19
It might have something to do with that but it is not the problem.
The problem is either bad hardware design or bad software.

I have 2 phones, 2 tablets, a Mac Mini M1, 2 PC's, a router, a 65" TV used as monitor with a BT headphone attached, an Amazon and a Google Smart Display, all on the same 4 square meters.
I also have several smart devices around and almost all are 2.4Mhz (Wifi and Zigbee).
Everything works fine and I never had any problems with it. Only the Mac Mini M1 gives some trouble.
I'm leaning towards hardware fault, not software related. If I place the mouse much closer (ie within 2 feet) to the Mini, the pointer doesn't lag. It feels like the signal reading is very weak.
Like I write in an earlier post, using the Logitech Unifying dongle, I can move ten feet away (and more!) and still have perfect connection.
 

CMMChris

macrumors 6502a
Oct 28, 2019
850
794
Germany (Bavaria)
I'm leaning towards hardware fault, not software related. If I place the mouse much closer (ie within 2 feet) to the Mini, the pointer doesn't lag. It feels like the signal reading is very weak.
That's what happens with 2.4GHz interference on Bluetooth. Exactly the same for all my devices affected by this - and it's the vast majority of devices. I am reviewing tech and like 90% of devices suffer from reduced Bluetooth range and connection issues if they are connected to a 2.4GHz WiFi. There really is nothing unusual about that and has nothing to do with a hardware fault. The main reason for this is antenna placement. If Bluetooth and WiFi use separate antennas and are placed far away from each other, the likelyhood of interference is reduced. If they are too close to each other, which is obviously is the case in pretty much all compact devices, you will likely face Bluetooth issues when using 2.4GHz WiFi.

Some actual examples based on real-word experience:

Tower PC with Intel WiFi card
  • Using the motherboards included Hybrid Antenna for both WiFi and BT while using 2.4GHz WiFi will cause frequent interuption of the BT connection except for sitting right next to the antenna.
  • Using only 5GHz WiFi Bluetooth works fine.
  • Using two separate antennas for WiFi and Bluetooth, placing them 1m away from each other, I can use 2.4GHz WiFi and Bluetooth at the same time without any signs of interference.
  • Same issues when using a different WiFi card (Apple Broadcom out of an iMac) with three separate antennas for 2.4GHz WiFi, 5GHz WiFi and Bluetooth. Same workaround (extending the Bluetooth antenna) fixes the issue. Fun fact: In an actual iMac the WiFi card does use antennas placed away from each other which is why the Apple product using this card doesn't have interference issues.
A couple of Windows Laptops with integrated Intel WiFi and antennas placed next to each other
  • Using 5GHz WiFi and Bluetooth at the same time works fine with mouses, headphones, gaming controllers.
  • Using 2.4GHz WiFi and Bluetooth either doesn't work at all (stutter, connection interruptions) or with a very limited range (like 30cm or so).
  • I did experiment with some laptops, removing one of their antennas from the screen, placing it inside the palm rest which in a lot of cases improved 2.4GHz WiFi and Bluetooth coexistence a lot due to the increased distance between the antennas.
Phones (yep, it's a thing there as well)
  • I have reviewed more than 500 Android phones in my life accross all price ranges and ALL of them suffer from Bluetooth issues while using 2.4GHz WiFi simultaneously. Based on the antenna design of the phone you get either limited Bluetooth range or audio dropouts when using headphones.
Bottomline: It's a known issue that Bluetooth is sensitive to 2.4GHz WiFi. It's not only my own experience with Bluetooth, but also well documented on other resources including Apple's support sites. In general, on larger devices where the manufacturer has enough space to separate antennas, you are less likely to have issues. The smaller a device gets, the more likely you will have issues with Bluetooth and 2.4GHz WiFi coexistance.

In addition to that, as mentioned numerous times in this topic, there can be countless other sources of Bluetooth interference as well. The weaker a signal is, the more prone it is to interference. And bluetooth having a relatively low transmitting power, is extremely sensitive to any kind of interference in the 2.4GHz band.
 
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Dinocasino

macrumors newbie
Jan 15, 2020
19
19
That's what happens with 2.4GHz interference on Bluetooth. Exactly the same for all my devices affected by this - and it's the vast majority of devices. I am reviewing tech and like 90% of devices suffer from reduced Bluetooth range and connection issues if they are connected to a 2.4GHz WiFi. There really is nothing unusual about that and has nothing to do with a hardware fault. The main reason for this is antenna placement. If Bluetooth and WiFi use separate antennas and are placed far away from each other, the likelyhood of interference is reduced. If they are too close to each other, which is obviously is the case in pretty much all compact devices, you will likely face Bluetooth issues when using 2.4GHz WiFi.

Some actual examples based on real-word experience:

Tower PC with Intel WiFi card
  • Using the motherboards included Hybrid Antenna for both WiFi and BT while using 2.4GHz WiFi will cause frequent interuption of the BT connection except for sitting right next to the antenna.
  • Using only 5GHz WiFi Bluetooth works fine.
  • Using two separate antennas for WiFi and Bluetooth, placing them 1m away from each other, I can use 2.4GHz WiFi and Bluetooth at the same time without any signs of interference.
  • Same issues when using a different WiFi card (Apple Broadcom out of an iMac) with three separate antennas for 2.4GHz WiFi, 5GHz WiFi and Bluetooth. Same workaround (extending the Bluetooth antenna) fixes the issue. Fun fact: In an actual iMac the WiFi card does use antennas placed away from each other which is why the Apple product using this card doesn't have interference issues.
A couple of Windows Laptops with integrated Intel WiFi and antennas placed next to each other
  • Using 5GHz WiFi and Bluetooth at the same time works fine with mouses, headphones, gaming controllers.
  • Using 2.4GHz WiFi and Bluetooth either doesn't work at all (stutter, connection interruptions) or with a very limited range (like 30cm or so).
  • I did experiment with some laptops, removing one of their antennas from the screen, placing it inside the palm rest which in a lot of cases improved 2.4GHz WiFi and Bluetooth coexistence a lot due to the increased distance between the antennas.
Phones (yep, it's a thing there as well)
  • I have reviewed more than 500 Android phones in my life accross all price ranges and ALL of them suffer from Bluetooth issues while using 2.4GHz WiFi simultaneously. Based on the antenna design of the phone you get either limited Bluetooth range or audio dropouts when using headphones.
Bottomline: It's a known issue that Bluetooth is sensitive to 2.4GHz WiFi. It's not only my own experience with Bluetooth, but also well documented on other resources including Apple's support sites. In general, on larger devices where the manufacturer has enough space to separate antennas, you are less likely to have issues. The smaller a device gets, the more likely you will have issues with Bluetooth and 2.4GHz WiFi coexistance.

In addition to that, as mentioned numerous times in this topic, there can be countless other sources of Bluetooth interference as well. The weaker a signal is, the more prone it is to interference. And bluetooth having a relatively low transmitting power, is extremely sensitive to any kind of interference in the 2.4GHz band.
Not saying that you're wrong BUT my WiFi is turned off. I only use Ethernet!

My problem must be attributed to something other than WiFi causing disrupted BT.
 

CMMChris

macrumors 6502a
Oct 28, 2019
850
794
Germany (Bavaria)
1st: You responded to a message regarding 2.4GHz WiFi interference and I was reacting to that.

2nd: There can be other causes for 2.4GHz interference as mentioned. In your case that is unlikely though because Logitech Unifying would have issues as well in that case.

3rd: Of course it could be a hardware problem in your case but not a general hardware issue. Maybe you have a faulty antenna or the connection got loose. To be sure you should get this checked by Apple.
 
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Zhubajie

macrumors newbie
Oct 21, 2020
18
7
The Netherlands
I'm leaning towards hardware fault, not software related. If I place the mouse much closer (ie within 2 feet) to the Mini, the pointer doesn't lag. It feels like the signal reading is very weak.
Like I write in an earlier post, using the Logitech Unifying dongle, I can move ten feet away (and more!) and still have perfect connection.
I'm too suspecting it is bad design but I hope I'm wrong.
Time will tell.
 

Gary Z

macrumors newbie
Feb 12, 2012
26
19
anyone having BT issues with their new machines, more specifically with the apple mouse? it keeps disconnecting


Moderator Note:

Also see the discussion in the news thread:

Yes. Apple keyboard and trackpad start stuttering and typing random characters. I also use a Logitech trackball with a usb dongle so I can shut off Bluetooth and turn back on and it stops the problem until the next time. It’s not often but is annoying.
 

TotalMacMove

macrumors 65816
Jun 18, 2013
1,189
1,831
USA
Pretty sure everyone is having bluetooth issues with their mouse, the update that was supposed to fix it did nothing for me at least. Using a unifying receiver for a couple months now. Maybe they will fix it by the time a new mac comes out! Lol.
 
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